Current Status

Start: 
Monday, April 22, 2024 - 2:00pm
Description

Turnitin users accessing Turnitin through ICON might experience an unexpected service incident. Users may experience slowness in Similarity Report generation. Turnitin is aware of the issue and they are actively working to address the problem. A status update is available at: https://turnitin.statuspage.io/incidents/0zs06k3p95p1

Last updated: 
Tuesday, April 23, 2024 - 7:40am

Planned Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
Start: 
Wednesday, April 24, 2024 - 3:00am
End: 
Wednesday, April 24, 2024 - 6:00am
Description

There will be a scheduled overnight deployment to SiteNow v2/v3 websites. Website visitors may encounter a degraded experience during the deployment window with the possibility of temporarily unavailable pages.

Services
Last updated: 
Monday, April 22, 2024 - 10:34am
Start: 
Wednesday, April 24, 2024 - 7:30am
End: 
Wednesday, April 24, 2024 - 9:30am
Description

Elements of Success, a learning analytics dashboard available in select ICON courses, will have work applied during the maintenance window but should be online for end-users to access during this time.  Students and faculty enrolled in courses that have activated Elements of Success might experience a slow response at times or the system might be unresponsive for brief periods of time.

Last updated: 
Monday, April 22, 2024 - 12:53pm
Start: 
Wednesday, April 24, 2024 - 12:00pm
End: 
Wednesday, April 24, 2024 - 2:00pm
Description

There will be maintenance on the data center proxy servers and client connections may notice brief interruptions when traffic is diverted.

Last updated: 
Thursday, April 18, 2024 - 2:28pm
Start: 
Wednesday, April 24, 2024 - 10:00pm
End: 
Wednesday, April 24, 2024 - 11:00pm
Description

ITS will be performing network maintenance on the Cisco AnyConnect VPN service. GlobalProtect VPN will remain available. 

Last updated: 
Thursday, April 18, 2024 - 3:59pm
Start: 
Thursday, April 25, 2024 - 10:00pm
End: 
Thursday, April 25, 2024 - 11:00pm
Description

ITS will be migrating buildings to new campus networking infrastructure during the 60 minute window. Actual outage is expected to be under 15 minutes.

Buildings
ITF
Oakdale Biology Greenhouse
Laundry
Hydraulics Annex 2
Institute for Rural and Environmental Health
Multi-Tenant Facility
Myriad Technology Plaza Two
Hawkeye Oral Surgery Clinic
UI Bioventures Center
Myriad Technology Plaza Four
Environmental Management Facility
Oakdale Shops Building A
Oakdale Studio Facility
Iowa Geological Survey - Oakdale
Hydraulics Wave Basin Facility
Biomedical Research Support Facility
Last updated: 
Monday, April 22, 2024 - 10:51am
Start: 
Monday, April 29, 2024 - 5:30pm
End: 
Monday, April 29, 2024 - 7:30pm
Description

The shared SQL Server test systems IOWASQLTEST1, IOWASQLTEST2, and IOWASQLTEST3 will be upgraded from SQL Server 2014 to SQL Server 2019.  The new SQL Server 2019 systems will have network connectivity restricted to ITS data centers and, on request, static IP addresses on wired campus building machines.  These SQL Server databases will no longer be open to campus wireless or VPN. 

For more information about this migration, please review SQL Server 2014 Shared Hosting Refresh FAQs or contact the SQL Server DBA team at ITS-SQL-Help@uiowa.edu

Last updated: 
Wednesday, April 17, 2024 - 2:07pm

Service Announcements

Start: 
Sunday, May 19, 2024 - 10:00am
End: 
Friday, May 24, 2024 - 5:00pm
Description

On Sunday, May 19, 2024 the shared SQL Server production systems IOWASQLHOST1, IOWASQLHOST2, and IOWASQLHOST3 will be upgraded from SQL Server 2014 to SQL Server 2019. The new SQL Server 2019 systems will have network connectivity restricted to ITS data centers and, on request, static IP addresses on wired campus building machines.  These SQL Server databases will no longer be open to campus wireless or VPN. 

For more information about this migration, please review SQL Server 2014 Shared Hosting Refresh FAQs or contact the SQL Server DBA team at ITS-SQL-Help@uiowa.edu

Last updated: 
Monday, April 22, 2024 - 2:05pm
Start: 
Tuesday, May 14, 2024 - 8:00am
End: 
Friday, May 17, 2024 - 5:00pm
Description

On Tuesday, May 14, 2024, ITS will modify the uiowa.edu email security (DMARC) configuration from Quarantine %=50 to Quarantine %=75. More information is available at: https://its.uiowa.edu/support/article/128256.

Last updated: 
Wednesday, April 17, 2024 - 11:15am