| Service | Short Description |
| 24 x 7 Emergency Technical Support | 24 x 7 support for IT emergencies through the ITS Help Desk. |
| Alerts and Outages | Receive alerts and notices for ITS service downtimes and outages via email, web or RSS feeds. |
| Assistive Technology Support | Referral-based technology support for persons with disabilties. |
| Call Tracking (Remedy) | Log and track customer problems and service requests. |
| Digital Media Applications Training | Formal group training sessions to help faculty and staff gain in-depth knowledge of instructional media applications. |
| Digital Media Solutions | Consulting to support the independent use and pedagogically sound application of digital media technologies. |
| Digital Media Technologies Exploration | Exploration of new and emerging technologies that may enhance teaching and learning. |
| Instructional & Research Services Consulting Studio | Computer work areas where faculty and support staff can collaborate with ITS consultants on research and instructional projects. |
| Instructional Design Support | Training, consulting and exploration to support pedagogically sound technology solutions in the learning environment. |
| Instructional Digital Media Studio | Access to hardware and software and one-on-one consulting for faculty working on instructional applications of audio, video, imaging, or 3D technologies. |
| IT Student Worker Training Program | Training program available to students to learn about Information Technology topics. |
| IT Training | IT training opportunities offered from ITS |
| ITS Help Desk | Support for the University community on IT services, technology and software. |
| Online@Iowa | Online@Iowa is an entirely web-based, 1 semester-hour course with the goal of educating students about a variety of technology-related topics (e.g., online services, plagiarism, UI Libraries digital resources). |
| Real Time Collaboration Solutions | Consulting and other support provided for real time Internet-based collaboration environments. |
| Statistical Data Applications | Statistical support for UI data application tools and consulting for institutional data. |
| Student Instructional Technology Assistants (SITAs) | Student assistants to provide training and production help on projects that integrate technology into teaching |
| Student Response Systems (SRS) | Student responses systems allow students to enter responses via a small wireless device that records responses through software and a radio frequency receiver to the instructor station in a classroom. |
| Survey@Iowa | Online data collection service available to the University of Iowa community at no cost. |
| Thesis Consulting | Thesis and Dissertation formatting support is available. Use of the UI Thesis Template with its built-in styles and Microsoft Word's Automation Features expedite the creation of Preliminary Pages, Table of Contents and other required pages. |
| Video Conferencing, Room-based | Consulting and other support for room-based Internet video conferencing systems |
| Web conferencing | Support for moderator-led virtual meetings and classes delivered using the Internet. |