| Service | Short Description |
| Access Grid | Affords video conferencing with many remote sites at the same time. |
| Anti-Spam | Protection against spam for university email addresses. |
| Campus Wireless Network Service | Wireless data networking on the UI campus |
| Classroom Technology Support | Technology support for campus classrooms. |
| Computer Sales Program | Purchase new computers and equipment |
| Computer Security Awareness Program | An online tutorial for faculty and staff to raise awareness of computer security issues, policy, and best practices. |
| Computer Security Incident Response & Forensics | Report computer security incidents and obtain assistance to resolve them. |
| Computer Vulnerability Scanning | Network scans of computer system(s) to identify active communication paths, and/or security weaknesses. |
| Development of Advanced Instructional Media Applications | Develop advanced media applications focused on instruction, such as interactive Flash applications, delivery of media content collections, media post-production, and 3D modeling/animation. |
| General Security Consulting | Provide recommendations for security controls implementation for computing devices. |
| Hawkmail | Campuswide email/calendaring service. |
| ICON (Iowa Courses ONline) Course Management System | Password-protected course management system for The University of Iowa |
| Instructional & Research Services Consulting Studio | Computer work areas where faculty and support staff can collaborate with ITS consultants on research and instructional projects. |
| Instructional Design Support | Training, consulting and exploration to support pedagogically sound technology solutions in the learning environment. |
| IT Training | IT training opportunities offered from ITS |
| MyFiles | Anywhere... anytime access to network files such as SAFE for students and H: and L: drives for faculty/staff via the web. MyFiles allows students, faculty, and staff to access and interact with their data stored on their personal network space. |
| MyWeb | Provides individual web site hosting for students, faculty and staff |
| Network Connectivity related to Computer Security | Network data jack and wireless service authorizations for computers, in regard to security policy violations and incidents. |
| Network Security Contacts (NSC) Program | Department personnel who serve as communication liaison for campus computer security and network issues. |
| Plagiarism Detection Services | Consulting and administrative support for Turnitin.com, a plagiarism detection service licensed by The University of Iowa. |
| Scanning for Sensitive Institutional Data | Second Level support for Identity Finder software which scans computers to locate files that contain sensitive data such as SSNs, credit card numbers, and passwords. |
| Security Training | Monthly security seminars, an annual Security Day conference, and more. |
| Software Download | Download select software titles through the web. |
| Student Instructional Technology Assistants (SITAs) | Student assistants to provide training and production help on projects that integrate technology into teaching |
| Survey@Iowa | Online data collection service available to the University of Iowa community at no cost. |
| UIOWA System Registry (USR) | An application to register computer systems with support contact information, and to indicate the purpose and type of system. |
| Virtual Desktop | Web-based access to ITC applications from anywhere. |
| Wiki Service | Provides wikis to groups and individuals on campus |
| Xythos | Web based file storage for storing and sharing files with colleagues both inside and outside of the university. Ticketing system makes file sharing secure. |
| Service | Short Description |
| Event Management System | Scheduling and management of space and arrangements and billing of services for meetings and events. |
| FileMaker Hosting and Administration | FileMaker database administration and hosting for support of light-medium sized, non-enterprise solutions. |
| Files@Iowa | Files@Iowa is a service offered by ITS that allows users to save their files to a backed up location that is accessible from work or home 24 hours a day 7 days a week. The goal of this service is to provide file storage for faculty, staff, students and departments. |
| General Security Consulting | Provide recommendations for security controls implementation for computing devices. |
| Google Search Appliance | Web site searching service for the University of Iowa and affiliated web sites. |
| Grid Computing | GROW (Grid Research and educatiOn group at IoWa) |
| HawkID | Authentication service provided using Active Directory |
| Hawkmail | Campuswide email/calendaring service. |
| High-Speed Internet Applications | Consulting for applications that leverage high-performance networking infrastructure and worldwide partnerships to further the University's instructional and research missions. |
| ICON (Iowa Courses ONline) Course Management System | Password-protected course management system for The University of Iowa |
| Information Access and Decision Support | We provide support and infrastructure for publishing institutional data to the University Data Warehouse. |
| Instructional & Research Services Consulting Studio | Computer work areas where faculty and support staff can collaborate with ITS consultants on research and instructional projects. |
| Instructional Design Support | Training, consulting and exploration to support pedagogically sound technology solutions in the learning environment. |
| Instructional Digital Media Studio | Access to hardware and software and one-on-one consulting for faculty working on instructional applications of audio, video, imaging, or 3D technologies. |
| Instructional Technology Centers (ITCs) | Student Computer Labs |
| IT Training | IT training opportunities offered from ITS |
| ITC Printing | Printing in ITCs and UI Libraries |
| ITS Help Desk | Support for the University community on IT services, technology and software. |
| Java / JSP Site Hosting (Tomcat) | Servlet container for Java & JSP based web applications |
| Library Public Computers | ITC computing in UI Libraries |
| Mailing List Service (LISTSERV) | Campuswide e-mail list service |
| Mass Mail | Distribute email to select campus audiences |
| Microsoft SQL Server Hosting and Administration | Microsoft SQL database administration, management, and hosting support. |
| Molecular Modeling | Sybyl Molecular Modeling |
| MyFiles | Anywhere... anytime access to network files such as SAFE for students and H: and L: drives for faculty/staff via the web. MyFiles allows students, faculty, and staff to access and interact with their data stored on their personal network space. |
| MyTeam | Provides collaboration for workgroups and teams using Microsoft SharePoint 2003 |
| MyWeb | Provides individual web site hosting for students, faculty and staff |
| Network Connectivity related to Computer Security | Network data jack and wireless service authorizations for computers, in regard to security policy violations and incidents. |
| Network Security Contacts (NSC) Program | Department personnel who serve as communication liaison for campus computer security and network issues. |
| Oracle Hosting and Administration | Oracle database administration, management, and hosting support. |
| Phonebook/Email Lookup | Interfaces to white pages directory |
| Plagiarism Detection Services | Consulting and administrative support for Turnitin.com, a plagiarism detection service licensed by The University of Iowa. |
| Point to Point circuits | Copper installation of 2 or 4 dry pairs terminated on a jack. |
| Real Time Collaboration Solutions | Consulting and other support provided for real time Internet-based collaboration environments. |
| Red Hat Network | Red Hat patch distribution |
| Research Technology Consulting | Consultation Services for ITS Research Services |
| Scanning for Sensitive Institutional Data | Second Level support for Identity Finder software which scans computers to locate files that contain sensitive data such as SSNs, credit card numbers, and passwords. |
| Security Reviews and Assessments | Perform IT Security evaluations of computer systems, and provide recommendations to improve security or reach compliance with regulations. |
| Security Training | Monthly security seminars, an annual Security Day conference, and more. |
| Sequence Analysis | GCG and Seqweb |
| Shibboleth Identity Provider | Tool to enable local credentials (HawkID and password) to be used for access to local and remote resources. |
| Software Download | Download select software titles through the web. |
| Software Licensing | Assistance for software acquisition and licensing. |
| Software Repair Service | Customers can bring in their personal computers for software installations, troubleshooting, and/or software upgrades |
| SSL Certificates for secure communication | Provide reduced cost SSL certificates for campus servers, which allow for encrypted communications. Most commonly used for HTTPS on web servers. |
| Statistical Data Applications | Statistical support for UI data application tools and consulting for institutional data. |
| Student Instructional Technology Assistants (SITAs) | Student assistants to provide training and production help on projects that integrate technology into teaching |
| Student Response Systems (SRS) | Student responses systems allow students to enter responses via a small wireless device that records responses through software and a radio frequency receiver to the instructor station in a classroom. |
| Survey@Iowa | Online data collection service available to the University of Iowa community at no cost. |
| System Center Configuration Manager 2007 | SCCM 2007 is a comprehensive solution for remote workstation management |
| Telephone Service | Voice, fax, modem, virtual, and ISDN lines, desktop telephones and wall telephones for campus phone services. |
| UIOWA System Registry (USR) | An application to register computer systems with support contact information, and to indicate the purpose and type of system. |
| UITV | University of Iowa Television (UITV) is a cable programming service available to cable television viewers on campus and in Iowa City, Coralville, Cedar Rapids, and Eastern Iowa. |
| Video Conferencing, Room-based | Consulting and other support for room-based Internet video conferencing systems |
| Video Streaming | Provides live Webcasts and archival encoding of streaming media files. |
| Virtual Desktop | Web-based access to ITC applications from anywhere. |
| Visualization | We have a diverse set of services that fall under the visualization category. |
| Voice Mail | Includes voice mail for individual campus users, departmental voice mail, and customized “trees” that provide menu-driven options. |
| VPN - UI Anywhere | UI Anywhere - a Virtual Private Network (VPN) at The University of Iowa |
| Web conferencing | Support for moderator-led virtual meetings and classes delivered using the Internet. |
| Web Design (Boomerang Group) | Provides web design services and guidance on hosting solutions for departmental web sites |
| Web Hosting (LAMP Server) | A departmental development platform for fairly standard Linux, Apache, MySQL, and PHP driven websites. |
| Web Hosting (U of I Central Web Server) | Central web-hosting service for the University of Iowa (www.uiowa.edu) |
| Web Hosting (Windows/IIS) | Central web-hosting service for the University of Iowa using Microsoft IIS technology. |
| Web Server Vulnerability Scanning | Web application vulnerability scanning |
| Wiki Service | Provides wikis to groups and individuals on campus |
| Xythos | Web based file storage for storing and sharing files with colleagues both inside and outside of the university. Ticketing system makes file sharing secure. |