Real Time Collaboration Solutions

Description Real-time collaboration uses the Internet to communicate with co-workers as if they were in the same room. Real-time collaboration involves several kinds of synchronous communication tools such as:
  • Instant messaging
  • Group chat
  • Whiteboard collaboration
  • Application sharing
  • Desktop sharing
  • Co-browsing
  • Voice over IP
  • Video and audio conferencing tools
Supported environments are:
  • Internet-based video conferencing - The University of Iowa supports video conferencing solutions that follow the International Telecommunications Union H.323 Internet-based multimedia communications systems standard.
  • Web-based Conferencing - Support is provided for web-based meetings, classrooms, and virtual office hours. Moderator-led interactions are possible from any location using a computer and an Internet connection.
  • Another option is Access Grid, an open source solution.
Connect to Service at Overview of Real Time Collaboration Environments
Support link Request Form for more information on Real Time Collaboration Environments
Getting help/information Interested users can contact the ITS Help Desk,, 319.384.HELP(4357).
Support hours Normal Business Hours
Signing up

Getting training Upon request.
Common actions

Charges Typically this service is funded through GEF allocation and is provided free of charge. Exceptions are include large amount of usage and whether one time costs are incurred.  Examples of these one time costs are the use of a gateway to convert different videoconferencing protocols, room rental fees, and hosting a multiple site call.
For Faculty, Researchers, Staff, Visiting Faculty, Visiting Researchers
Status Production