Video Conferencing, Room-based

Description Consulting and other support is provided for room-based Internet video conferencing systems that adhere to the ITU H.323 standard.  Facilities and technical support for conducting a video conference are also provided.
Connect to Service at Video conferencing - Internet & room based
Support link Video conferencing - Internet & room based
Getting help/information Interested users can contact the ITS Help Desk, its-helpdesk@uiowa.edu, 319.384.HELP(4357)
Support hours Help Desk Open Hours
Getting training Upon request.
Common actions
  • Consult with an individual(s) regarding solution(s) that best meet their needs.
  • 1-on-1 demonstration and training.
  • Troubleshooting.
  • IP/ISDN gateway through the ICN.
  • Scheduling a multi-site videoconference.
  • Test calls.
  • Vendor relations.
Charges Typically this service is funded through GEF allocation and is provided free of charge. Exceptions are include large amount of usage, effort required to set up the videoconference, and whether one time costs for conducting the videoconference are incurred.  Examples of these one time costs are the use of a gateway to convert different videoconferencing protocols, room rental fees, and hosting a multiple site call.
For Faculty, Researchers, Staff, Students
Status Pilot