Information Technology Services at The University of Iowa

Archive for December, 2009

ITS Help Desk Holiday Hours

Monday, December 14th, 2009

The ITS Help Desk will be open modified hours during the Christmas and New Year’s holiday weeks.

  • The Help Desk will be open the following dates:
    - Monday, December 21st through Wednesday, December 23rd from 8AM-5PM
    - Monday, December 28th through Thursday, December 31st from 8AM-5PM
  • The Help Desk will be closed the following dates:
    - Saturday, December 19th through Sunday December 20th
    - Thursday, December 24th through Sunday, December 27th
    - Friday, January 1st through Sunday, January 3rd
  • The Help Desk will resume regular hours of operation on Monday, January 4th.

The ITS Help Desk is available for assistance by telephone (319-384-4357), email (, online chat ( and in person at 2800 University Capitol Centre (second floor of the Old Capitol Mall) during all hours of operation.

ITS Help Desk Hours Wednesday, December 9th 2009

Wednesday, December 9th, 2009

Due to the inclement weather, the ITS Help Desk will be closing at 5:00pm on Wednesday, December 9th.  The ITS Help Desk After Hours Emergency On Call Service is available for system-wide outages and issues impacting critical University business when the Help Desk is closed.

The Help Desk will resume regular hours on Thursday, December 10th at 8:00am.