Information Technology Services at The University of Iowa

Archive for the ‘General news’ Category

Second Life worth a second look

Wednesday, December 12th, 2007

second-life.jpgBased on growing interest in the educational uses of virtual worlds, ITS has conducted four training events and demonstrations on Second Life. The focus of these events is to educate the UI community on the potential of virtual worlds in education and to receive feedback from students and faculty.

Second Life is an emerging technology that has exciting potential for instruction. Yet there are many instructional and technological issues that still need to be addressed. For more information, go to

ITS work with faculty podcasting makes the nightly news

Tuesday, December 4th, 2007

Kyle Gassiott, Manager of the Student Information Technology Assistants (SITA) program in ITS, was interviewed by KCRG-TV for a story about UI faculty and podcasting.

To read the full story and view the accompanying news video, click here.

Dec. 1 is go-live date for TNSConnect

Thursday, November 8th, 2007

Telecommunication and Network Services continues to move toward implementation of the facilities management system (TNSConnect) and has selected Dec. 1 as the go-live date.

In order to facilitate the transition to the new system, we will be placing a freeze on all moves, adds and changes beginning Nov. 19 (Thanksgiving week) and ending on Nov. 30. During this two-week period, we will be handling emergency requests on a case-by-case basis and will handle all repairs. Please plan any infrastructure changes accordingly. We appreciate your understanding and apologize for any inconvenience. If you have any concerns, please contact Brad O’Meara at 335-6313, or by e-mail,

New Learning Spaces Technology Group in CTS

Thursday, November 8th, 2007

In January, technology support for general assignment classrooms on campus was moved to ITS. Since that change, staff in Campus Technology Services has been exploring ways to increase the quality, efficiency and effectiveness of classroom technology support to end users. That exploration created opportunities for new collaborations between the CTS-ITC Support Group and the CTS-Instructional Services Group.

To further build on this collaboration, on Oct. 1 Molly Langstaff introduced a new Learning Spaces Technology Group that will align the efforts and organizational structure of the ITC Support Group and Classroom Technology Support under one reporting structure. This group is headed by Chris Clark. Chris reports to Maggie Jesse, Instructional Services Manager. Please contact Maggie or Chris if you have any questions about this new support structure.

ITS staff attend EDUCAUSE 2007

Thursday, November 8th, 2007

Eight ITS staff members attended EDUCAUSE 2007 in Seattle Oct. 22-26. The eight were Romy Bolton, Steve Fleagle, Jim Fluck, Maggie Jesse, Mark Katsouros, Boyd Knosp, Molly Langstaff and Tracy Scott. Also in attendance from Iowa were Aletia Morgan (CLAS IT) and Jim Chaffee and Scott Fuller (Stead Technology Services Group).

ITS staff were well represented in the presentations made at the conference:

  • Mark Katsouros co-taught the pre-conference seminar: “I’m Building a Converged Network: Now How Do I Leverage Free Services?”
  • Molly Langstaff co-taught the pre-conference seminar: “Strategic Planning in Higher Education Environments”
  • Maggie Jesse made presentations on the UI D2L selection process and the ICON implementation at the D2L exhibit
  • Boyd Knosp co-wrote a paper titled Defining Cyberinfrastructure for Campus Leaders that was presented at the Campus Cyberinfrastructure Working Group session at the conference

Developer Community holds its first meeting

Thursday, November 8th, 2007

The first Developer Community meeting, held Oct. 31, focused on using enterprise authentication in departmental applications. Guy Falsetti spoke about the AD infrastructure and services that support enterprise authentication, and Ed Hill described the Login Tools, which are widely used in UI applications like ISIS, OSIRIS and SMAC. Denny Crall is serving on the steering committee for the Community; Mike Noel and Mark Hale are advisors. The next planned meeting on Nov. 30 will focus on using enterprise authorization. For all the latest information about the Developer Community, visit their Drupal site.

Internet2 Fall Member Meeting highlights advances in Internet technology

Thursday, November 8th, 2007

Les Finken of the CTS Instructional Services work group attended the 2007 Internet2 Fall Member Meeting Oct. 8-11 in San Diego. The conference covered a wide variety of topics, including the new high-performance nationwide Internet2 network, advances in middleware technology, new optical networking technologies, network research and grid computing, as well as advanced applications in telemedicine, arts and humanities, K-12 educational programs and distance learning. More details can be found online.

Internet2 is a not-for-profit networking consortium comprised of more than 200 U.S. universities, 70 corporations, 45 government agencies, laboratories and other institutions of higher learning, as well as more than 50 international partner organizations.

UI Developer Community forms steering group, plans fall events

Wednesday, October 10th, 2007

The UI Developer Community has established a steering committee to help plan activities for the coming year. Members include Mike Noel and Denny Crall, AIS; Greg Schwartz and Tom Burns, Research Information Systems (VPR); J.J. Jimenez, HCIS; Michael Alberhasky, Human Resources Information Management; Dylan Tack, Center for Bioinformatics and Computational Biology; and Mark Hale, CIO Office. The group is planning a first program centered on authentication and authorization issues.

The UI Developer Community is intended to support the interests of Applications Developers, Database Administrators, IT project leaders and others who are developing new IT services or applications. If you want to be notified of future developments, e-mail Mark Hale ( or Greg Schwartz (

STAC holds first meeting of the new school year

Wednesday, October 10th, 2007

The Student Technology Advisory Committee (STAC) held its first meeting of the fall semester Sept. 26. STAC gives UI students the opportunity and a forum to advise ITS management and its University partners on decisions relating to the direction of IT services on campus. STAC meets two to three times per semester, and all currently enrolled students at the University are invited to participate.

At the first meeting of the new school year, Mark Katsouros, Director of Telecommunication and Network Services, held an open dialog about Hawk Alert, the University’s new emergency notification system. Students not only suggested ways they would like to see the system work in the future, but also provided valuable input on how to communicate about the system with their peers on campus.

If you have ITS services or topics you’d like to discuss with students, or for more information about STAC, contact Scott Leeman at

New campus phone prefix now in use

Wednesday, October 10th, 2007

A new prefix for UI telephone numbers is showing up on caller IDs across campus. Vicki Donovan with TNS Business Services says that prefix 467 is now starting to be assigned for new users, about a year after it was first programmed.

It’s been about seven years since TNS implemented its last new phone prefix (384). The best guess is that the 467 prefix won’t be exhausted for at least a few years.

And for all you trivia buffs out there, TNS currently supports about 16,000 numbers on campus.