Symantec Endpoint Protection 11 for Mac will not stop updating

Submitted by wdawson on Tue, 2011-03-15 09:00
in

Symantec Endpoint Protection 11 for Mac may repeatedly display the LiveUpdate window.   In some cases, LiveUpdate will appear every time the machine comes back from sleep or at logon.  In other cases, the LiveUpdate window will re-appear immediately aftet closing or it will not close at all.   To fix this problem, please follow the following steps. 

  1. Open the Terminal app, located in the Utilities folder.
  2. Type the following and tap the Enter key: sudo symsched -l 
    -l is a lower case L.
    If prompted for a password, please type your account password for that computer.  Your user account must have adminstrative rights.
  3. Next, type the following and tap the Enter key: sudo symsched -d all
    This will delete the existing live update scheduled task.
  4. Now, type the following and tap the Enter key:  sudo symsched LiveUpdate "Update All Daily" 1 0 -daily 09:00 "All Products" -quiet

This creates a new scheduled task to run LiveUpdate daily without bringing up the intrusive LiveUpdate window.