Enterprise Technologies Team provides third tier technical support for the Files@Iowa service, UI PrintSmart, end-user support for System Center Configuration Manager (SCCM), and assists with the server virtualization project. Additionally, this team is the default OU Admin for all groups who cannot field their own OU Admin. Storage growth is one of the most active areas in technology on campus today. This group must oversee account restores as well as create best-practice documentation.
Services Supported
System Center Configuration Manager (SCCM) enables software applications and software updates to be deployed from a single console and in an efficient, cost-effective manner. It also makes it possible for IT administrators to inventory software titles and group machines into collections that can receive special updates.
The Server Virtualization Project enables units on campus to access their data via virtual servers that lower IT costs, reduce power consumption, and provide improved data management.
The Digital Signage Project is for campus units who want to display organizational information on screens in different locations to better inform people in their environment about facilities, events, and policies.
Services Supported
System Center Configuration Manager (SCCM) enables software applications and software updates to be deployed from a single console and in an efficient, cost-effective manner. It also makes it possible for IT administrators to inventory software titles and group machines into collections that can receive special updates.
The Server Virtualization Project enables units on campus to access their data via virtual servers that lower IT costs, reduce power consumption, and provide improved data management.
The Digital Signage Project is for campus units who want to display organizational information on screens in different locations to better inform people in their environment about facilities, events, and policies.
Services Supported
- Central Storage Services
- Central Storage Services provides different levels of network data storage to university students, faculty, and staff.
- Enterprise Printing Service (UI PrintSmart)
- UI PrintSmart comprises three services: creation and management of print queues; advertisement of Dell, Lexmark, and HP printers to faculty and staff at bid-level pricing; and print accounting software for departments who want to track their printing volume or enable staff to print to university printers from their home computers.
- Files@Iowa
- Files@Iowa is a service offered by ITS that allows users to save their files to a backed up location that is accessible from work or home 24 hours a day 7 days a week. The goal of this service is to provide file storage for faculty, staff, students and departments.
- MyFiles
- Anywhere... anytime access to files@iowa network space. MyFiles allows students, faculty, and staff to access and interact with their data stored on their personal network space through a web browser.
- Xythos
- Web based file storage for storing and sharing files with colleagues both inside and outside of the university. Ticketing system makes file sharing secure.