Uninstalling University of Iowa Symantec Endpoint Protection - Article 100550

Uninstalling Symantec Endpoint Protection for Windows:

To remove Symantec Endpoint Protection from a Windows machine go to the control panel and uninstall the program through either add/remove programs or programs and features. This may require a restart.

If you are unable to uninstall Symantec Endpoint Protection through programs and features we recommend that you download and run the Symantec Prep Tools which can be found on the ITS Software Download site under Antivirus software: http://helpdesk.its.uiowa.edu/software/signin.htm.

Uninstalling Symantec Endpoint for Mac:

To uninstall Symantec Endpoint Protection for Mac go to the ITS Software Download and go to the Antivirus software link: http://helpdesk.its.uiowa.edu/software/signin.htm; then download and run the Symantec Uninstall Tool for Mac.

If the Symantec Uninstall Tool does not work, you can also try to use the Symantec Removal Tool for Mac: http://www.symantec.com/business/support/index?page=content&id=TECH103489. Please note that this will remove ALL Symantec/Norton files from your computer. 

If you have issues removing Symantec Endpoint protection on either operating system please contact the ITS Help Desk at 319-384-4357 or at its-helpdesk@uiowa.edu.

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