How do I download and install the AnyConnect VPN client from the WebVPN? - Article 256

AnyConnect is a client that is installed on your computer (see requirements below). After connecting with the AnyConnect client, you can access mapped network drives or open Microsoft Outlook and use it as though you were on campus.

If you have already installed the Cisco AnyConnect VPN client, click here for instructions on how to connect.

Click here to view a demonstration of the AnyConnect client download and installation process. 

How to Install the Cisco AnyConnect VPN Client from the WebVPN

Notes:

  • You must have administrator rights on the computer to install the AnyConnect client on your computer.
  • Mac users should use Safari to downloand and install the AnyConnect client.
  • The Cisco AnyConnect client in also available as stand-alone installer files on the ITS Software Download site.

To install the Cisco AnyConnect VPN client through the Web VPN:

  1. Windows Vista and Windows 7 Internet Explorer users: Add University of Iowa web sites to the trusted sites section in the browser. (See instructions below.)

  2. Log in to http://vpn.uiowa.edu using your HawkID and password.
    NOTE: The Web VPN is not currently compatible with Google's Chrome browser.  Use IE, Firefox, or Safari instead to access the Web VPN. 

  3. Click the AnyConnect-Client link in the menu bar.

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  4. Click the Start AnyConnect link.

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  5. Follow the on-screen instructions for the installation.

    Note: If a pop-up window directs you to a web site to download Sun Microsystems Java Runtime Environment, you do not have the required version of the Java Runtime Environment installed on your computer. Download Sun Java version 1.4 or later.

    If  a pop-up window directs you to install ActiveX, click "Install ActiveX control" at the top of your browser in the light yellow information area.  Then, right-click and choose "install this add-on for all users on this computer"  and click "Install" one more time.

  6. When the installation is complete, the AnyConnect icon appears on the bottom toolbar (Windows) or the top menu bar (Mac).

      screen shotscreen shot

    IMPORTANT: The next time you need to connect using the VPN AnyConnect client, launch the Cisco AnyConnect client (see IKE article 1629).  You do not need to log in to the UI Anywhere web site.

Always log out!
Remember to log out when you finish your remote access VPN session. If you do not log out, someone could use your account to gain unauthorized access to the network!

 


AnyConnect VPN Client Requirements

To access remote services over an AnyConnect client session, your system must have the following setup:

  • The operating system must be Microsoft Windows 7, Windows Vista, Windows XP, Windows 2000 SP4 or  Mac OS 10.x or greater.

  • The VPN client application must be installed on your computer.

  • The UI Anywhere VPN site should be in the list of trusted sites, as described below. (Required for Windows Vista and Windows 7, highly recommended for all.)

If you are a GINA enabled AnyConnect user, contact the IT Security Office at security@uiowa.edu to obtain the necessary information.

 


Trusted Web Sites

Adding University of Iowa web sites to the list of trusted sites is required for Internet Explorer 7.0 or greater on Windows Vista and Windows 7. We also recommend the procedure for others to eliminate certain security pop-up messages when you connect.

Internet Explorer has "Protected Mode" enabled by default. Adding UI web sites to the trusted sites allows communications with the security appliance, even though "Protected Mode" is enabled.

To add UI web sites to the list of trusted sites:

  1. Open Internet Explorer and choose Tools > Internet Options.

  2. Click the Security tab.

  3. Click the Trusted Sites icon, then click the Sites button below.

  4. Type the web address (URL) or use a wildcard such as https://*.uiowa.edu.

  5. Click Add.

  6. Click OK.

  7. Click OK on the Security tab.

Contact the ITS Help Desk at 319-384-HELP (4357) or its-helpdesk@uiowa.edu if you have further questions.

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