To manaully configure your computer to connect to the UI Wireless eduroam network:
- Run Windows Updates. Verify that Windows Service Pack 3 is installed, as well as all critical patches. You may also need to update the drivers for their wireless card. Usually these can be obtained from the laptop manufacturer's web site.
- Open up the Wireless Network Connections.
-Select eduroam (must be within range of a UI Wireless eduroam hot spot).
-Click Change advanced settings under related tasks.
- Select the Wireless Networks tab. Highlight eduroam in the Preferred networks list and select the Properties button. If eduroam does not appear in the Preferred networks list, click the Add button.
- In the Wireless network properties window, on the Association tab:
-Make sure the Network name (SSID) is eduroam.
-Make sure that Network Authentication is WPA2.
-Make sure Data encryption is set to AES.
-Check the box next to The key is provided for me automatically.
If WPA2 doesn't appear as an option there are two potential issues:
- The laptop is old enough that it won't support WPA2. If your wireless card is a "b" rated card then you probably won't be able to use WPA2.
- The laptop is newer with WPA2 capabilities but Windows XP doesn't include the correct software configurations. Microsoft provides a patch that will add the software configurations, get the patch here. (Most "g" rated cards will be able to support WPA2 but the very oldest were created before WPA2 implementations occurred.)
- To verify if your wireless card supports WPA2, check the documentation from the manufacturer of your laptop or the wireless card.
- Select the Authentication tab.
- Make sure the Enable IEEE 802.1x authentication for this network box is checked.
- Select Protected EAP (PEAP) in the EAP type drop-down box.
- Click the Properties button.
- On the Protected EAP Properties window:
- Check the boxes next to Validate server certificate and Connect to these servers.
- Enter net-auth-1.its.uiowa.edu in the Connect to these servers field.
- Select AddTrust External CA Root from the Trusted Root Certificate Authorities list.
- Make sure that Secured password (EAP-MSCHAP v2) is selected in the Select Authentication Method list.
- Click the Configure button.
- In the EAP MSCHAP v2 Properties window, remove the check from the Automatically use my... box.
- Click OK until you are back to the Wireless Network Connection window. The button in the bottom right hand corner of the window will either say Disconnect or Connect. If it says Disconnect, you are already connected to the network. If it says Connect, click the button to connect to the network.
- A notification will appear in the bottom right hand corner of your screen informing you that you need to select a certificate or input credentials. Click within the notification.
10. Enter your HawkID followed by @uiowa.edu in the User name field (firstname.lastname@example.org, for example) and your HawkID passphrase in the Password field. You do not need to fill in the Logon domain.
IMPORTANT: Microsoft saves your user credentials (user name and password) in the system registry. When your HawkID password changes, you will have to remove the registry file that contains your password. See the Updating Your HawkID Password in UI Wireless Configurations web site for instructions.
Contact the ITS Help Desk if you have questions.