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Other Support Articles
Adobe Departmental License Portal Lost Login and/or Password
Adobe Departmental Licenses Deployment Information
Adobe License Renewal
Are there guidelines for UI Departments who wish to use social media for University purposes?
Autodesk 2012 Install Instructions
Autodesk 2013, 2014 Install Instructions
Autodesk Software Off Campus License Borrowing
Before coming to campus: Technology Preparation
Biology Building BB 154
Calendar Weekly View no longer available in OWA Light 2007
Can I purchase a departments old computer?
Can I sync my Tasks and Notes in Entourage?
Can't connect to the internet or the network on campus.
Can't log into Employee Self Service Finance and Operations Web Applications Portal
Cannot connect to Data Warehouse using Oracle ODBC - Password includes special characters
Changing Clicker Channel
Clicker Incompatibility Issue with SMART Podium Software
Closing a Departmental Email Account
Computer Models compatible with the U of I OS Install CD
Configuring the function keys for Windows while using Boot Camp
Contact information for DIVMS support
Create contact groups in Outlook 2011
Dashboard Organization: Changing Semesters
Dashboard Organization: Course Listing
Dashboard Organization: Student and Instructor Tabs
Dashboard Organization: Updates
Digital Media Delivery and Storage
Digital Signatures Cause Problems with OWA 2007
Distribution Lists Do Not work in OWA Light 2007
Does ITS accept batteries for recycling?
Does OWA (Outlook Web Access) use the same Contacts list as the desktop client?
Does the University recommend a cell phone provider?
DVD-Decoder not installed for Windows Media Player
E-Discovery Litigation Preservation Hold Space
Environmental Health and Safety Office Student Safety Courses
Error "you do not have administrative access" when trying to log in to ADP.
Getting Started with Office 2007
Getting Started with Office 2007
Getting Started with PowerPoint 2011
Hawkmail Migration to Exchange 2010 Server
How a Healthcare user signs into Lync
How can I add an e-mail address in a message to my Contacts folder?
How can I get my web site added to the A-Z Search on the University's home page?
How can I transfer large amounts of data between institutions using high-speed networks, such as Internet2?
How can UI faculty and staff obtain Adobe products for home use?
How can you add Flex Dollars?
How do I access FERPA training?
How do I Boot an Apple Computer and Run Disk Utilities?
How do I change my 'official' University name?
How do I change the password for a Central Web Server (Lime) account?
How do I check my shared/departmental account using OWA?
How do I contact IT support in the College of Public Health?
How do I contact the Cashier's Office?
How do I contact the Continuing Education Technical Trouble line?
How do I find my IP address?
How do I find out the stats of my Lime account website?
How do I find the MAC address on my computer?
How do I get my footnote cut-off line to begin at the left margin?
How do I get my official transcripts?
How do I get stats for my LAMP account website?
How do I install Oracle 10g for Data Warehouse Access?
How do I install Oracle 11g for Data Warehouse Access?
How do I late register for an online course?
How do I Log on to a Library Laptop Off-Campus?
How do I login to HawkIRB?
How do I purchase Mathematica?
How do I recover the Product Key for Office that I purchased from the Microsoft Home Use Program?
How do I request a LAMP account?
How do I request a static IP address?
How do I send to a distribution list that is in a Public Folder using OWA light?
How do I turn plagiarism detection on or off of my dropbox folder?
How do I view someone else's calendar via OWA?
How many attempts to login to my account can I make before being locked out completely?
How to change locations in Minitab
How to Change Personal ListServ Subscription Format
How to clear Java cache on a Mac
How to Delete a Group Policy Object (GPO)
How to make an overseas call
How to map a network location
How to request web space and publish on the UI Central Web Server (www.uiowa.edu)
How to reset the DHCPv6 DUID on Windows workstations
How to share large files with Survey & Desktop Applications
I can't access SPSS from home or from off-campus
I can't access the HR Self-Service web site.
I can't run Report Builder in SQL Server Reporting Services (SSRS).
Information Technology Services for University of Iowa Retirees
Insert a Spreadsheet Snippet in Excel 2008
Installing Drivers and Capture Software for Hauppauge USB Analog Video Digitizer
Is a gap in text only acceptable on the page prior to a major heading page in a Thesis?
Is there a limit to the number of addresses that I can add to the blocked senders list in OWA?
Is there an Apple Authorized Service Provider in the area?
Life After Webmail - Outlook Web Access (OWA) 2007 Light
Life After Webmail - Outlook Web Access (OWA) 2007 Premium
Live Webcasting - Digital Media Delivery and Storage
LiveWeb PowerPoint Add-In
Local Computer Hardware Repair Centers
Local Internet Service Providers in the Iowa City Area
Long Distance Calling From Off Campus Or While Traveling On University Business
Microsoft Access ODBC Call Failed
Microsoft DreamSpark Standard vs. Premium
Microsoft KMS Information for UI Campus Agreement Software
Moving DIVMS Student E-mail to Hawkmail
My card will not let me in to my building or room.
My Computer has been Disabled because it is Compromised
Network Services Contact List
Network Time Protocol Server Information
New Students FAQ
Non-UI Internet Access Options
ODBC error when trying to open Microsoft Access with links to tables from the UI Data Warehouse on Vista/Windows 7 machine
On-Demand Streaming: Download, Progressive Download, Real-time Streaming
Outlook 2010 Social Connector
Outlook Configuration Instructions
Outlook for Mac 2011 users are unable to open a shared calendar for a user or resource.
Plantronics Calisto P420-M USB speakerphone User Guide
Podcasting - Digital Media Delivery and Storage
Pricing and Financial Model Changes FAQ
Pricing and Financial Model Summary
Problems streaming IPTV over ResNet
Project Management Framework: Discovery
ProTrav Annual Confidentiality Statement
Recommended Lync Devices & Equipment....
Repair Request Submitted
Rogue Router or DHCP Server Issue
SAS Error in Virtual Desktop: Library SASUSER does not exist
SCIT - Support Community for Instructional Technology
Shared Printing Accounts in PaperCut/ITC Print
SigmaPlot 12 Install Instructions
Special Permission Codes in ISIS
SPSS Single License Install Instructions v21 Mac
SPSS Single License Install Instructions v21 Windows
SPSS Statistics for Apple License Renewal Instructions (Site License)
Students Requested Transcripts are Getting the Message that they Need to Schedule Exit Counseling
Suggested Computer Configurations for Students
Support, Assistance & Software Updates for Office 2011 (Mac)
Support, Assistance, & Software Updates for Office 2007
TILE Classroom Technology Training Video
Unable to find SOLO application on Mac OS 10.9 Mavericks
Updating your computer's operating system.
Uploading files to a web server using Dreamweaver CS5
UPN and Email Infrastructure Project (Summer 2012)
Using Win TV and Windows DVD Maker to convert VHS to DVD
What are the differences between OWA 2007 and the Outlook 2003/2007 clients?
What are the inactivity timers for Office Communicator Web Access log out?
What are the ITS Help Desk's hours?
What floor at the Main Library can Guest accounts be used?
What happened to the option for setting rules in OWA Premium?
What is College Expectations (eCHECKUPTOGO, MAP-Works, and nformd)?
What is ELMS?
What is ePortfolio?
What is FMReqs?
What is Healthcare email server?
What is my University network port number?
What is Naxos?
What is OrgSync
What is RefWorks?
What is the "R" drive (College of Medicine Network Storage for Research) and how can I get access to a folder or directory on it?
What is the clicker channel for MERF Auditorium?
What is the default timeout for inactivity in OWA?
What is the difference between the Personal Address Book and the Contacts folder?
What is the general information number and mailing address for UIHC?
What is the ITS LAMP Server service?
What is the Medical Curriculum Database?
What is the phone number for the Athletics IT Help Desk?
What options are available for online data collection or surveys?
When I travel to another time zone (e.g., Mountain time) all my appointments display in that time zone rather than Iowa time in OWA?
When I try to send a message to multiple recipients in OWA, I get this message: Microsoft Outlook Web Access does not recognize "address,address".
Where are my Contacts stored?
Where can I find Expression Web?
Where can I find information about Peer2Peer File Sharing?
Where can I find IT information for graduating students?
Where can I find, download or upload UI podcasts and other media?
Where can I get help converting audio or video files?
Where can I get instructions for installing SAS?
Where is my ICN Node located?
Who can reset AMAG passwords
Who do I contact about my College of Medicine laptop?
Who Do I Contact about Transcript Questions?
Who do I contact for support in the College of Enginering?
Who is responsible for support on CAPRA computers?
Who should I contact for support for Prepare Iowa website (www.prepareiowa.com) ?
Why can't I find Public Folders in OWA?
Why does the ResponseCard classroom clicker flash different colors?
Why is my phone only ringing once or 1/2 a ring, but no one is there?
Why is the University Phone Book called the "Herd Book"?
Windows 7/Oracle/Microsoft Office Compatibility
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