Cloud Hosted Web Conferencing
Web conferencing at the University of Iowa is supported using Collaborate a virtual meeting software product that allows moderator-led Internet-based e-learning and collaboration with options for full duplex audio, sharing PPT presentations, instant messaging, application sharing, breakout rooms, recording sessions for later playback and more.
Beginning May 28th, 2014 ITS moved from a self-hosted environment called Global Campus to a cloud hosted version of Collaborate. The cloud based version will also be integrated within the ICON learning management system.
Online support is available at Blackboard Collaborate Technical Support and the ITS Instructional Services Webconferencing support page.
Contact the ITS Help Desk at email@example.com or 319-384-4357 with any questions.
Blackboard Collaborate Knowledge Base
Knowledge Base Links
|System Requirements||ICON/Online Rooms||User Login|
|Audio/Video||Session Recording||User Management|
|Web Tour||Discussion/Chat||Desktop/Application Sharing|
|How Do I...? / FAQ|
If you want to use Collaborate or you have further questions, please contact the ITS Help Desk at 4-HELP (4-4357) or firstname.lastname@example.org.