Cloud Hosted Web Conferencing
Web conferencing at the University of Iowa is supported using Collaborate a virtual meeting software product that allows moderator-led Internet-based e-learning and collaboration with options for full duplex audio, sharing PPT presentations, instant messaging, application sharing, breakout rooms, recording sessions for later playback and more.
Beginning May 28th, 2014 ITS moved from a self-hosted environment called Global Campus to a cloud hosted version of Collaborate. The cloud based version will also be integrated within the ICON learning management system.
Online support is available at Blackboard Collaborate Technical Support and the ITS Office of Teaching, Learning, & Technology Webconferencing support page.
Contact the ITS Help Desk at firstname.lastname@example.org or 319-384-4357 with any questions.
Blackboard Collaborate Knowledge Base
Knowledge Base Links
|Accessibility Features||Application (Desktop) Sharing||Audio/Video|
|Breakout Rooms||Discussion/Chat||File Transfer|
|ICON/Online Rooms||Known Issues||Session Recording|
|System Requirements||User Guides||User Login|
|User Management||Web Push||Web Tour|
How Do I...? / FAQ
If you want to use Collaborate or you have further questions, please contact the ITS Help Desk at 4-HELP (4-4357) or email@example.com.