Account ID - Alias Naming Standards (No exceptions):
Alphanumeric, 3-20 characters.
Must contain at least one hyphen character. This cannot be the first or last character.
Must start with an abbreviation for the Department, Organization, Program name followed by a hyphen
eg: ITS-Help-Desk; VPR-ResearchGrants
Length limit of 20 characters or less including hyphens.
No spaces or special characters.
Note: The hyphen is used to distinguish these accounts from user HawkIDs.
The Account ID/Alias is what will appear before the @uiowa.edu eg: ITS-Help-Desk@uiowa.edu
When you send a message from this account, what would you like the display name field to be.
Display Name Naming Standards:
Department Name <optional hyphen> Program or Use description
Length limit of 40 characters or less including spaces.
(e.g.: CLAS History Department or ITS-Help Desk)
List the HawkIDs or "Universal" Security Group of people who need full access.
*** Please separate each with a semicolon ;
*** Universal Security Group (and any groups within the group) must be mail-enabled
People and Groups listed here will have full access to the account,
i.e. they can modify folder permissions, modify delegate access, and send email from the account.
Do you want this account listed in the online directory?
Directory Information will include Display Name, Account Alias and Department from above, plus Department Phone and Department Address from below when supplied.
A campus address ending in a building code is recommended. The white pages link the address back to the campus building maps using the last "word" in the address field. If the building code is not valid, the link to the maps won't work.
eg.: 2800 UCC
The account owner is the person who can call the ITS Help Desk to add or remove people from the "Who has full access" security group or to change the account password if needed. This must be an individual not a group.
When the shared account has been added to the O365 email server, the Requestor will receive an e-mail message.