University Capitol Centre , 2520B
200 South Capitol Street, Iowa City, IA 52240
The target audience for this class is for employees currently using, or will soon begin using, Skype for Business as their telephone service.
Here are the topics we will cover:
- Basic call handling
- Making and receiving a call
- Placing a call on hold
- Transferring or forwarding a call
- Voice mail basics
- Retrieving a voice mail message
- Recording a voice mail greeting