Both of these email services are owned and operated by Microsoft, so if you are logged into your Microsoft Office 365 account, you must open a new browser in order to access your personal outlook.com (formally known as Hotmail.com) account at the same time.

NOTE: it must be a new browser--not just a new window or tab. For example, if you are logged in to outlook.com on Google Chrome, use Firefox for Microsoft Office 365. 

Article number: 
100940
Last updated: 
May 23, 2016