The Account Owner (person who wants to give delegate permissions):

  1. In Outlook 2013, set-up Delegate Access  (If you already added the Delegate in your Outlook client, you can skip this step).
  2. You will need to contact the ITS Help Desk @ 384-HELP and request that they 'enable Exchange Delegate list syncing' for your account.'  
  3. In Skype for Business (Lync) make sure the Delegate is in your Contact List.   If not, search on the user, right click and choose ‘Add to Contact list’.
  4. Set-up Delegate Access in Skype for Business 2013 (Tools | Call Forwarding Settings|  *Edit my delegate members | Add | On the ‘Choose a contact to answer your calls’ type the lastname, first name and select the Delegate| OK.   Deselect ‘Receive Calls’ and choose OK | OK.

The Delegate:

  1. Exit Skype for Business & Outlook.
  2. Launch Skype for Business.   In Skype for Business the Delegate will see a highlighted message ‘You were added as a delegate for XXXX account’.
  3. In Skype for Business make sure the Account Owner giving you Delegate rights is in your Contact List.   If not, search on the user, right click and choose ‘Add to Contact list’*
  4. Launch Outlook 2013 and open the Delegate’s calendar and choose ‘New Skype for Business Meetingicon.  

 NOTE:   The From address will look like it is coming from the Delegate, however those receiving the invite will see the Account Owners name in the From.

Article number: 
103577
Last updated: 
January 27, 2017