In Chrome version 42+, all NPAPI plug-ins including Silverlight are turned off or no longer function. This means attempting to upload media, load the UICapture (Panopto) editor, or view legacy sessions in Chrome will result in getting the message "Silverlight may be disabled in your browser."

Unfortunately, Chrome no longer supports Silverlight and you will need to use Firefox, IE 8+ (Microsoft Edge is not supported) or Safari.

Article number: 
103684
Last updated: 
February 16, 2017
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