We recommend using the Turnitin integration from within ICON (Canvas). If you still wish to use the Turnitin web interface, you will need some information to join The University of Iowa's instructor account. You can obtain this by sending an email to the ITS Help Desk at its-helpdesk@uiowa.edu

Once you have the information required to join the University of Iowa's account, you will need to create an account on Turnitin.com.

The Instructor Quickstart Guide has instructions on how to create an account/profile on Turnitin.com.

1. Create the assignment (name and instructions only).
2. Enable Turnitin using External Tool. Do NOT enter any dates or other information.
3. Save.
4. Go back in, enter the dates and other information, for example, assigning to students, etc. 
5. Save and publish.

  1. Please make sure you are following the steps described here to create a Turnitin assignment: https://its.uiowa.edu/support/article/108501
  2. Make sure the assignment is NOT set to open in a new tab.
  3. Log out of ICON.
  4. Clear out browser cache and cookies. Or, try a different browser.
  5. Log in.
  6. Turnitin should work now.

Yes, you can. You will need to click on the newly-created Turnitin assignment once before the students can access it. If you do not, they get an error message.

turnitin error
  1. Create an assignment without enabling Turnitin. You can create as it as an online assignment with file upload.
  2. Save the assignment.
  3. Attach the rubric you want to use.
  4. Enable Turnitin using the External Tool feature.
  5. Publish.
  6. The rubric will no longer be visible from the assignments page. However, it will still be accessible in Speed Grader from the assignments page.

This usually happens if you have a lot of text on the assignment page, and the assignment is linked in modules (has "Previous" and "Next" buttons at the bottom of the Turnitin assignment page), which cuts off part of the Turnitin submission window for students.


This is what it should look like:


The workaround is to reduce the amount of text on that page, or create a file with that text and link it on the assignments page, or set the assignment to open in a new tab. Please be aware that setting it to open in a new window can sometimes cause issues with some students not being able to upload.

In Canvas, Turnitin cannot be enabled for an assignment after students have submitted to it. If you do, it will wipe out all student submissions. There are 2 workarounds for this:

1. This is easier. Create another assignment with Turnitin enabled and have students resubmit.

2. This requires more work.

  • Download all the student submission from Canvas.
  • Go to www.Turnitin.com
  • Create a class.
  • Create an assignment.
  • Upload each student submission to it. 

For instructions on this step, please refer to: https://guides.turnitin.com/01_Manuals_and_Guides/Instructor_Guides/01_Q...

Article number: 
Last updated: 
June 5, 2018