Elevated access in ICON
There are several roles in ICON that can help support staff support faculty and instructors.
The Support Staff role has read-only access to tools and files in an ICON site. The Collegiate Admin roles (L1 and L2) generally have access to do everything an instructor would do in a course, plus access to additional administrative tools. The ICON Administrative Conventions and Procedures Handbook covers these roles in more detail.
To get this level of access, fill out the Elevated ICON Access Authorization Form and submit it to workflow. Approval is required by your area’s IT Director, and completing FERPA training is required.
ICON Collegiate Administrator Tools
Depending on your collegiate administrator role in ICON, you may or may not have access to the tools below. Contact the ICON Support team if you have questions about using these tools.