ITS does not currently support connecting Chromecast devices to the University’s wireless network. Supporting consumer grade devices on an enterprise wireless network is not always possible for technical reasons.

The two major issues concerning the Chromecast are:

  1. The Chromecast won’t connect to eduroam because it doesn’t support authentication with a username (HawkID) and password.
    We are working on implementing a new wireless service to support connecting devices like these. We hope to have that service available either over the winter break or shortly after the beginning of spring semester 2017.

    Unfortunately, that doesn’t solve issue #2.
     
  2. Our current wireless network doesn’t support the discovery of Chromecast devices by other devices at this time. This means that while we will eventually be able to connect Chromecasts to the network, a phone or tablet will not be able to find the Chromecast device in order to connect to it.

    While our wireless vendor does have support for this capability, but it does not scale to the size of our wireless network at this time. Hopefully, they will have this issue fixed by next year (fall - winter 2017).
    ​​​​​

As an alternative, we are able to support AppleTVs and other AirPlay capable devices on a limited basis. If that will work, please contact the ITS Help Desk.

As a reminder, to protect the security and integrity of the campus network and to prevent interference with the University’s wireless service, it is against University policy to install unapproved wireless equipment.

Article number: 
106821
Last updated: 
December 13, 2016