Users have reported that sometimes when they click or enter a link to a page/path within a site (e.g. ), that it directs to the homepage (e.g. ) instead of the expected destination.

At this time, we believe the issue only affects users who were previously logged-in to the site, and that their authenticated session expired recently. We currently do not have a permanent solution to this issue.

A work around solution at this time is to click/enter the link again after the redirection.

If you think that this issue occurs under a different set of circumstances, feel free to contact us.

Article number: 
Last updated: 
June 28, 2017