On Tuesday, June 4, 2019 the security certificate for eduroam wireless internet will be updated.  Since this change is for the central secure wireless authentication system, it will affect all university locations where eduroam wireless internet is provided.

Once the certificate is renewed, you may notice a request to accept the new certificate on your device. This is normal behavior and similar to what you would have seen the first time you connected to eduroam.  In some cases, no approval is necessary while others will require you to accept the new certificate.  The certificate will only need to be accepted once per device after it is updated.

Below are instructions on how to accept the new certificate on your device.

If you are unable to connect to eduroam after 9am on June 4, 2019, simply “forget the network" (existing eduroam connection) and set it up again using the instructions.

For further assistance, contact the ITS Help Desk at its-helpdesk@uiowa.edu or at 319-384-HELP (4357).

If you see the following, click "Connect":

Windows Certificate Dialog

If you see the following, click "Trust":

iOS Certificate Dialog

If your device does not connect automatically, you will need to use the eduroam Configuration Assistance Tool (CAT) to connect to eduroam. Instructions for using the CAT tool can be found here

If you see the following, click "Connect":

Windows 7 Certificate Dialog

Windows 7 Certificate Details

If you have a Mac running Mojave (the latest Mac operating system), your device should connect to eduroam automatically.

Other macOS devices need to use the eduroam Configuration Assistant Tool (CAT) to connect to eduroam. Instructions for installing the CAT tool can be found here. To download and install the CAT tool, the device must be connected via a wired connection or to the UI-Guest wireless network. 

 

If you are running Ubuntu, RedHat or Fedora, the eduroam CAT tool can be used to automatically configure your device and connect.

For other versions of Linux, download the “UserTrust RSA Certification Authority Root” certificate found here. The installation process can vary between Linux versions so please contact the ITS Help Desk if you have questions. 

Article number: 
115471
Last updated: 
June 4, 2019
Category: