On Tuesday, June 4, 2019 the security certificate for eduroam wireless internet will be updated.  Since this change is for the central secure wireless authentication system, it will affect all university locations where eduroam wireless internet is provided.

Once the certificate is renewed, you may notice a request to accept the new certificate on your device. This is normal behavior and similar to what you would have seen the first time you connected to eduroam.  In some cases, no approval is necessary while others will require you to accept the new certificate.  The certificate will only need to be accepted once per device after it is updated.

Below are instructions on how to accept the new certificate on your device.

If you are unable to connect to eduroam after 9am on June 4, 2019, simply “forget the network" (existing eduroam connection) and set it up again using the instructions.

For further assistance, contact the ITS Help Desk at its-helpdesk@uiowa.edu or at 319-384-HELP (4357).

If you see the following, click "Connect":

Windows Certificate Dialog

If you see the following, click "Trust":

iOS Certificate Dialog

These devices will connect to the new certificate without prompts or requests for changes.

If you see the following, click "Connect":

Windows 7 Certificate Dialog

Windows 7 Certificate Details

If you see the following, click "Continue":

macOS Certificate Dialog
Article number: 
115471
Last updated: 
May 13, 2019
Category: