ITS uses Exchange Online Protection (EOP) to filter and mark the "spam" messages as junk.

  • Any message that has a SCL (Spam Confidence Level) of 7 or higher is rejected.
  • Any message that has a SCL of 5-6 is moved to your Junk Email folder.
  • Any message that has a SCL  fo 4 or lower is delivered to your Inbox. 

Occasionally, a spam message will slip through without being flagged, because spammers are constantly coming up with new ways to "beat the system." The reverse is also true. Once in a while, a legitimate message might be flagged as spam when it is not.  If you receive a message that you think should have been moved to Junk Email folder, see How to Report a Phishing Scam or Spam Email for instructions.  If you receive a message that shouldn't be marked as spam, see How Do I Manage Junk Email and Spam

 

Article number: 
1315
Last updated: 
June 7, 2017