NOTE: Healthcare users need to request their accounts from HCIS.
Requesting Individual Account - One User
Individual accounts are tied to a HawkID and HawkID password. You use this type of account to actually log into O365 email.
Requesting Individual Account - Multiple Users
These accounts are created for a specific group of users who do not have individual O365 accounts. You would also use this type of account in the following instance: (e.g., You have a job where people are rotating throughout the day (like a Help Desk) and you want one account for this group to share/log into. Configuring Outlook for this account is done the same way you do for individual O365 accounts.
Requesting Shared/Departmental Account - Faculty and Staff
Shared/departmental accounts for faculty and staff are accounts that are shared by co-workers allowing them to view a second mailbox while being logged into their own personal account. These shared accounts are not tied to a particular person. (e.g., if you have a departmental account that multiple people will be checking, once the account is created, while logged into your own O365 session, you would then choose to display the shared/departmental account's mailbox folders or calendar). Instructions for using Shared/Departmental Accounts can be found here.
Requesting Shared/Departmental Account - Student Organizations
Shared/departmental accounts for student organizations are accounts that are shared by a student organization allowing them to view a second mailbox while being logged into their own personal account. These shared accounts are not tied to a particular person. (e.g., if you have a departmental account that multiple people will be checking, once the account is created, while logged into your own O365 session, you would then choose to display the shared/departmental account's mailbox folders or calendar). Shared/Departmental Accounts for Student Organizations require approval from the Office of Student Life. Instructions for using Shared/Departmental Accounts can be found here.
Resource accounts are for conferences rooms, equipment (e.g., laptop, car). The resource owner will need to specify whether the resource can be double-booked, auto-accept meetings, etc.