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Frequently Asked Questions

I can't access the 24 hour Weeg ITC. What can I do?

Access to the Weeg computing lab located in the South Lindquist building next to the parking lot is done by swiping your ID in the card reader located by the door. Swipe your card in the card reader and you will hear a click and the door can be...
Service: 
Instructional Technology Centers (ITCs)
Article number: 
547
Last updated: 
December 1, 2016

ITC Duplex Printing Information

At the request of the University of Iowa Student Government , ITS has modified all capable ITC Printing facilities to default to double-sided (duplex) printing. This change impacts all ITC Printing users and supports sustainable computing by saving...
Service: 
Printing in Computer Labs (ITCs)
Article number: 
437
Last updated: 
January 4, 2017

Where can I get help with the HawkID or HealthcareID?

Trouble with your HawkID or HealthcareID may mean your password is expired, your account is locked, or you're using an incorrect password. HawkID help To test your account to see if you are providing a valid HawkID and password, reset your password...
Service: 
HawkID
Article number: 
225
Last updated: 
November 30, 2022
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Contact Us

Information Technology Services (ITS)

2800 University Capitol Centre
Iowa City, IA 52242

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
Chat: Help Desk Online Chat
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