Amazon Web Services (AWS) is experiencing a major outage in the us-east-1 (N. Virginia) region. (https://its.uiowa.edu/alert/123491) As a result, some university services that utilize resources in AWS could be experiencing issues with performance and availability.

ICON/Canvas (https://uiowa.instructure.com/) is currently seeing intermittent slowness and errors.

UICapture (https://uicapture.hosted.panopto.com/) is currently seeing extended processing times for new uploads. Regular upload speeds, session management, and playback should be available. New videos produced with the Zoom Cloud Recording function may also be delayed at this time.

Top Hat (https://app.tophat.com/) is currently experiencing performance or availability issues.

Portfolium (https://teach.uiowa.edu/portfolium) is currently seeing intermittent slowness and errors.

Kaltura (https://mediaspace.uiowa.edu/ and in ICON) there could be intermittent errors and videos might be slow to load.

We will continue to update this alert as problems are identified and resolved.