Contact the Help Desk

Phone: 319-384-HELP (4357)
Email: its-helpdesk@uiowa.edu
Online Chat: Help Desk Online Chat
Address: 2800 University Capitol Centre (2nd floor of the Old Capital Mall)

Support Hours

Monday-Thursday: 8AM - 8PM
Friday: 8AM - 5PM
Saturday: CLOSED
Sunday: CLOSED

Closed University holidays and holiday weekends

After hours support is available for emergency situations only. See the After Hours Emergency Service page for more information.

IT Mailing Lists

The University of Iowa IT Community has a number of mailing lists you can subscribe to for information. 

Microsoft Account Team Lists

Our Microsoft Education Account Team will use these lists to distribute announcements to the UI Campus Community.

  • Microsoft Licensing - information from Microsoft related to the licensing of Microsoft products and software. This list is for information only, posting is not allowed.
  • Microsoft Technical – information from Microsoft related various products including Windows, Office, SharePoint and more. This list is for information only, posting is not allowed.
  • Microsoft Security – information from Microsoft related to the security of Microsoft products including information about vulnerabilities and patches. This list is for information only, posting is not allowed.

Information Technology Services

Map our location

Address: 200 South Capitol Street