Active Alerts

Active Known-Issue Alert

Office 365 - Safari - Known Issue

Monday, December 1, 2014 - 8:00am
Active Known-Issue Alert

Mac OS X Yosemite - Known Issue

Wednesday, October 22, 2014 - 8:00am
Active Known-Issue Alert

POODLE Vulnerability - Known Issue

Thursday, October 16, 2014 - 3:45pm
Active Known-Issue Alert

Hawkmail - Chrome Browser - Known Issue

Wednesday, September 10, 2014 - 8:00am
Active Known-Issue Alert

Google Chrome/Panopto Recorder - Known Issue

Wednesday, August 27, 2014 - 10:00am
Active Known-Issue Alert

Wiki - Known Issue

Monday, March 3, 2014 - 3:30pm

Upcoming Alerts

Upcoming Maintenance Alert

Wiki - Planned - Maintenance

Thursday, January 8, 2015 - 8:00am to 5:00pm
Upcoming Outage Alert

ICON - Planned - Outage

Tuesday, January 6, 2015 - 7:00am to 4:00pm
Upcoming Maintenance Alert

SSLv3 behind F5 - Planned - Maintenance

Tuesday, December 30, 2014 - 12:00pm to 12:30pm
Upcoming Maintenance Alert

Wired and Wireless - CSM5 and CSM6 - Planned - Maintenance

Tuesday, December 23, 2014 - 6:30am to 7:30am
Upcoming Maintenance Alert

Panopto SQL Database - Planned - Maintenance

Tuesday, December 23, 2014 - 6:00am to 10:00am
Upcoming Maintenance Alert

Network Buildings - Campus Core Router - Planned - Maintenance

Tuesday, December 23, 2014 - 6:00am to 7:00am
Upcoming Maintenance Alert

F5 LTM Hardware Security Patch - Planned - Maintenance

Monday, December 22, 2014 - 8:00pm to 11:00pm
Upcoming Maintenance Alert

UI Buildings - Wireless - Planned - Maintenance

Monday, December 22, 2014 - 6:00am to 7:00am
Upcoming Maintenance Alert

Phones - Network Buildings - Planned - Maintenance

Friday, December 19, 2014 - 8:00pm to 8:30pm

Past Alerts

Past Maintenance Alert

West Side of Campus - Wireless - Planned - Maintenance

Friday, December 12, 2014 - 6:00am to 7:00am

Additional Information

IT Mailing Lists

The University of Iowa IT Community has a number of mailing lists you can subscribe to for information. Click here for more information and to subscribe to one or more lists.

Recurring Downtimes

ITS routinely patches operating systems and applications, and performs hardware maintenance. This work is generally conducted during known maintenance windows or the work is scheduled in advance with the service owner. 

We make every attempt to minimize the length of any service outage. High availability services supported via clustered servers will rarely experience a downtime due to routine software patching. Individual servers can be patched while the others servers in the cluster maintain the service.

ITS Data Center Infrastructure Dates

Data Center infrastructure work can require extended outages for all services in the data center. Examples of such work include changes to our electrical, mechanical, network, or firewall infrastructure. See the ITS Data Center Infrastructure Dates page for more information and the currently scheduled dates.

Telephone Voicemail and Voice "trees"

  • First and Last Sunday of each month: 6 A.M. - 9 A.M.
  • Typical monthly maintenance takes less than 30 minutes and is only performed one day per month

Red Hat Network

To allow more timely installation of OS and application updates, we're establishing a weekly maintenance window for the UI Red Hat Network service. This window will be 5:00 p.m. to 10:00 p.m. every Sunday evening. We may or may not use this time to perform maintenance as needed. When possible, we'll notify everyone via this e-mail list in advance of any planned work, but we ask that you not schedule any processes that may require the Satellite server during this time.

Virtual Desktop

The Virtual Desktop services will be unavailable at 3:00 AM every Sunday due to a very short recurring outage.  The total time of the outage should be approximately 10 minutes.  This is necessary so that Windows and Microsoft Office updates may be installed and so that the servers may be rebooted.  If there are users logged on at this time, the Citrix system will automatically send them a message 10 minutes prior to the outage informing them to save their work.  Any Citrix sessions that are running during this time will be lost.