Active Alerts

Upcoming Known-Issue Alert

University of Iowa White Pages Directory - Known Issue

Friday, August 22, 2014 - 4:45pm
Active Known-Issue Alert

ALEKS Placement Exam - Known Issue

Friday, August 22, 2014 - 12:00pm
Active Known-Issue Alert

PowerUp - Known Issue

Tuesday, August 12, 2014 - 3:00pm
Active Known-Issue Alert

Wiki - Known Issue

Monday, March 3, 2014 - 3:30pm

Upcoming Alerts

Upcoming Maintenance Alert

UI Wireless (Eduroam and ATT) - Medical Education Research Facility - Planned - Maintenance

Monday, September 15, 2014 - 8:00am to Friday, September 26, 2014 - 5:00pm
Upcoming Maintenance Alert

UI Wireless (Eduroam and ATT) - Carver Biomedical Research Building - Planned - Maintenance

Tuesday, September 2, 2014 - 8:00am to Friday, September 12, 2014 - 5:00pm

Past Alerts

Upcoming Maintenance Alert

UI Wireless - eduroam - Planned - Maintenance

Friday, August 22, 2014 - 5:00pm to 5:30pm
Past Maintenance Alert

UI Wireless - eduroam - Planned - Maintenance

Friday, August 22, 2014 - 6:00am to 8:00am
Past Maintenance Alert

Wired and Wireless - Medical Laboratories - Planned - Maintenance

Friday, August 22, 2014 - 6:00am to 7:00am
Past Maintenance Alert

Wired and Wireless - Bowen Science Building - Planned - Maintenance

Friday, August 22, 2014 - 5:00am to 6:00am
Active Maintenance Alert

Office 365 Email - Planned - Maintenance

Thursday, August 21, 2014 - 9:00pm to Friday, August 22, 2014 - 6:45pm
Past Maintenance Alert

Unified Messaging System - Planned - Maintenance

Thursday, August 21, 2014 - 7:00am to 7:30am

Additional Information

IT Mailing Lists

The University of Iowa IT Community has a number of mailing lists you can subscribe to for information. Click here for more information and to subscribe to one or more lists.

Recurring Downtimes

ITS routinely patches operating systems and applications, and performs hardware maintenance. This work is generally conducted during known maintenance windows or the work is scheduled in advance with the service owner. 

We make every attempt to minimize the length of any service outage. High availability services supported via clustered servers will rarely experience a downtime due to routine software patching. Individual servers can be patched while the others servers in the cluster maintain the service.

ITS Data Center Infrastructure Dates

Data Center infrastructure work can require extended outages for all services in the data center. Examples of such work include changes to our electrical, mechanical, network, or firewall infrastructure. See the ITS Data Center Infrastructure Dates page for more information and the currently scheduled dates.

Telephone Voicemail and Voice "trees"

  • First and Last Sunday of each month: 6 A.M. - 9 A.M.
  • Typical monthly maintenance takes less than 30 minutes and is only performed one day per month

Red Hat Network

To allow more timely installation of OS and application updates, we're establishing a weekly maintenance window for the UI Red Hat Network service. This window will be 5:00 p.m. to 10:00 p.m. every Sunday evening. We may or may not use this time to perform maintenance as needed. When possible, we'll notify everyone via this e-mail list in advance of any planned work, but we ask that you not schedule any processes that may require the Satellite server during this time.

Virtual Desktop

The Virtual Desktop services will be unavailable at 3:00 AM every Sunday due to a very short recurring outage.  The total time of the outage should be approximately 10 minutes.  This is necessary so that Windows and Microsoft Office updates may be installed and so that the servers may be rebooted.  If there are users logged on at this time, the Citrix system will automatically send them a message 10 minutes prior to the outage informing them to save their work.  Any Citrix sessions that are running during this time will be lost.