Users accessing ICON via Chrome version 96 in Windows 10/11 are reporting issues with content pages showing blank screens or showing only the content navigation buttons on ICON course pages. More information and updates can be found on the Canvas support site.

As a temporary workaround, Canvas recommends using a different browser such as Mozilla Firefox. Canvas has also suggested that clearing Chrome cache and cookies could help but is not always working permanently.

ITS is continuing to monitor this situation.