Start:
Friday, May 6, 2022 - 4:00pm
End:
Friday, May 13, 2022 - 9:00am
Updates
Friday, May 13, 2022 - 9:00am
The issue has been resolved.
Description
ACE is experiencing issues with sending manually created surveys to participants. When sending a survey invitation, the survey link in the email leads to a message saying, "Unable to locate survey. Please check the link you used." The current workaround is for survey creators to set the survey to Public and copy and paste the anonymous URL to send to survey participants.
This does not affect regular ACE evaluations, only manually created surveys. Support staff are working with What Do You Think support to resolve this issue.
Services
Last updated:
Friday, May 13, 2022 - 8:59am