Start: 
Friday, June 24, 2022 - 7:30am
End: 
Friday, June 24, 2022 - 9:00am
Updates
Friday, June 24, 2022 - 9:00am

This issue is resolved.

Friday, June 24, 2022 - 8:30am

The web client and Cherwell application are equally affected, ITS continues to investigate.

Description

Some users logging in to Cherwell are encountering the error message "SAML authentication failed." on an intermittent basis. The Cherwell web client is the most consistent method of accessing Cherwell while ITS investigates this issue.

Last updated: 
Friday, June 24, 2022 - 9:05am