ITS will migrate database instances underlying the IAM platform to new servers. Some IAM services will be impacted during the maintenance window, including:

• Identity updates in response to upstream changes will be paused
• Access Management will be unavailable
• Select IAM APIs will be unavailable
• Account Center actions (password reset, Duo enrollment, account request/invite, new account setup) will be unavailable
• Online ID card request will be unavailable

An outage period of approximately 60 minutes is expected during this window.