Start:
Wednesday, November 1, 2023 - 8:00am
End:
Thursday, November 2, 2023 - 8:30am
Updates
Thursday, November 2, 2023 - 8:30am
This issue has been resolved
Description
Clarity Connect agent dashboard metrics currently includes data for both today (11/1/2023) and the previous day (10/31/2023). Incoming and outbound calls through the Clarity Connect are not impacted. ITS staff are monitoring the issue and will perform maintenance as needed off-hours to prevent impact to callers.
Last updated:
Thursday, November 2, 2023 - 8:32am