Outages & Service Degradations
Service Degradation - High Performance Computing
ITS Research Services is aware that some users are having issues mounting their Argon Homes through data.hpc.uiowa.edu and is working on resolving this issue.
Service Degradation - Multiple Services
Some users may encounter difficulties logging into Adobe Acrobat or may experience freezing when opening PDF files. Adobe has identified the issue and is currently working on a fix. The service status can be tracked here: https://status.adobe.com/products/512699/202603090029
If signed out of Adobe, signing in with the HawkID@uiowa.edu and password will fix login the issue.
Planned Maintenance
Services scheduled for maintenance over the next 7 days.
Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings - Lot Switches
Please be advised that we will be performing a scheduled firmware upgrade on the Lot data switches.
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed. We appreciate your patience and understanding.
Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
Please be advised that we will be performing a switch cutover on several parking lot data switches.
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 30-90 minutes while the cutover is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the cutover is successfully completed.
We appreciate your patience and understanding.
Planned Maintenance - UICapture
The Panopto team will be performing maintenance on the North American cloud which will take out tenant (UICapture) offline for a short period.
In this time, you will be unable to upload new recordings, view/edit previous recordings, or interact with the ICON and Teams integrations with Panopto. Any meeting recordings that happen in this time will be imported once the tenant is back online. If you need to record in this time, we recommend opening the Panopto Recorder directly, record offline, then upload the recording after the service is fully functional.
Please contact the ITS Help Desk if you
Planned Maintenance - Campus Data Network Connectivity, Iowa Bioscience Innovation Facility - UIP
Planned Service Interruption – Data Switch Firmware Upgrade
Please be advised that we will be performing a scheduled firmware upgrade on two data switches for UIP - IBIF.
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.
We appreciate your patience and understanding.
Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.
Maintenance reference: #7089
Planned Maintenance - Campus Data Network Connectivity, State Hygienic Laboratory
There will be a scheduled firmware upgrade on the campus data switches in the State Hygienic building. During this maintenance window, network services will be temporarily disrupted.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed
Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.
Maintenance reference: #7091
Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
There will be a scheduled firmware upgrade on the campus data switches in multiple campus buildings. During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.
Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
There will be a scheduled firmware upgrade on the campus data switches in multiple campus buildings. During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.
Service Announcements
Service announcements scheduled for the next 7 days.
There are currently no service announcements.
Service Degradation Outage Planned Maintenance Service Announcement