Outages & Service Degradations

There are currently no alerts.

Planned Maintenance

Services scheduled for maintenance over the next 7 days.

Planned Maintenance - ICON

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Service(s) affected
ICON
Category
Planned Maintenance

Canvas, the learning management system that houses ICON courses, has a scheduled maintenance window.  This maintenance involves upgrading database infrustructure and software improvements. During this time, Canvas will be unavailable.

Planned Maintenance - ICON Direct - Pearson's MyLab/Accounting

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Service(s) affected
ICON Direct
Category
Planned Maintenance

The MyLab materials for Accounting classes may be unavailable during this update window. Status updates here.

Planned Maintenance - ICON Direct - WileyPlus

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Service(s) affected
ICON Direct
Category
Planned Maintenance

New user registration and purchasing will be disrupted during this maintenance window. Status updates here.

Planned Maintenance - Plagiarism Detection

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Service(s) affected
Plagiarism Detection
Category
Planned Maintenance

Turnitin / iThenticate will implement a 6-hour maintenance window on Saturday, July 18, 2026.  The following services will potentially experience intermittent availability during these times:

Unavailable:
Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Authorship
Turnitin and TurnitinUK (including all Integrations)
Gradescope (including mobile app and all Integrations)
Roster Sync
iThenticate 2.0
iThenticate
iThenticate (via API)
Canvas Plagiarism Framework
Integrations through

Planned Maintenance - Gradescope

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Service(s) affected
Gradescope
Category
Planned Maintenance

Gradescope will implement a 6-hour maintenance window on Saturday, July 18, 2026.  During this time, access to all instances of Gradescope via the website, all integrations, and the Gradescope Mobile App will not be possible. We regret any inconvenience this may cause.

This scheduled maintenance affects: Gradescope Core Functionality (Gradescope.com, Gradescope.ca, Gradescope.eu, Gradescope.com.au), LMS Integrations (LTI 1.0 + API Integration, LTI 1.3 Integration), and Code Autograder, Code Similarity, Single Sign-On.

For more details: https://gradescope.statuspage.io/incidents/k6g3mfkjg31q

Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.

Service Announcements

Service announcements scheduled for the next 7 days.

Service Announcement - ICON

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Service(s) affected
ICON
Category
Service Announcement

Starting July 1, the ICON archive process will begin archiving older, unused ICON course sites. Courses that are archived do not need to be remediated for accessibility. For information on how to tell when a course is archived and how to access an archived site, visit the Office of Teaching, Learning, and Technology website.   

Service Announcement - eduroam

Service(s) affected
eduroam
Category
Service Announcement

ITS will be enabling WPA3 on the campus eduroam network. WPA3 provides increased security for wireless devices that support it. WPA3 will be enabled in "Transition mode" which will allow devices that don't support WPA3 to still connect. ITS is expecting that there will be no impact to users.

 

Legend

Service Degradation Outage Planned Maintenance Service Announcement