Outages & Service Degradations
Planned Maintenance
Services scheduled for maintenance over the next 7 days.
Planned Maintenance - ICON
Canvas, the learning management system that houses ICON courses, has a scheduled maintenance window. This maintenance involves upgrading database infrustructure and software improvements. During this time, Canvas will be unavailable.
Planned Maintenance - ICON Direct - Pearson's MyLab/Accounting
The MyLab materials for Accounting classes may be unavailable during this update window. Status updates here.
Planned Maintenance - ICON Direct - WileyPlus
New user registration and purchasing will be disrupted during this maintenance window. Status updates here.
Planned Maintenance - Plagiarism Detection
Turnitin / iThenticate will implement a 6-hour maintenance window on Saturday, July 18, 2026. The following services will potentially experience intermittent availability during these times:
Unavailable:
Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Authorship
Turnitin and TurnitinUK (including all Integrations)
Gradescope (including mobile app and all Integrations)
Roster Sync
iThenticate 2.0
iThenticate
iThenticate (via API)
Canvas Plagiarism Framework
Integrations through
Planned Maintenance - Gradescope
Gradescope will implement a 6-hour maintenance window on Saturday, July 18, 2026. During this time, access to all instances of Gradescope via the website, all integrations, and the Gradescope Mobile App will not be possible. We regret any inconvenience this may cause.
This scheduled maintenance affects: Gradescope Core Functionality (Gradescope.com, Gradescope.ca, Gradescope.eu, Gradescope.com.au), LMS Integrations (LTI 1.0 + API Integration, LTI 1.3 Integration), and Code Autograder, Code Similarity, Single Sign-On.
For more details: https://gradescope.statuspage.io/incidents/k6g3mfkjg31q
Planned Maintenance - Clickers
During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.
Service Announcements
Service announcements scheduled for the next 7 days.
Service Announcement - ICON
Starting July 1, the ICON archive process will begin archiving older, unused ICON course sites. Courses that are archived do not need to be remediated for accessibility. For information on how to tell when a course is archived and how to access an archived site, visit the Office of Teaching, Learning, and Technology website.
Service Announcement - eduroam
ITS will be enabling WPA3 on the campus eduroam network. WPA3 provides increased security for wireless devices that support it. WPA3 will be enabled in "Transition mode" which will allow devices that don't support WPA3 to still connect. ITS is expecting that there will be no impact to users.
Service Degradation Outage Planned Maintenance Service Announcement