Help Desk Support Hours
Monday - Thursday 8am to 10pm
Friday - 8am to 5pm
Saturday - Noon to 5pm
Sunday - 6pm to 10pm
Closed University holidays and holiday weekends.
After hours support is available for emergency situations only.
See the After Hours Emergency Service page for more information.
Follow @itshelpdesk on Twitter for ITS news, alerts and outage notifications.
IT Mailing Lists
The University of Iowa IT Community has a number of mailing lists you can subscribe to for information.
Microsoft Account Team Lists
Our Microsoft Education Account Team will use these lists to distribute announcements to the UI Campus Community.
- Microsoft Licensing - information from Microsoft related to the licensing of Microsoft products and software. This list is for information only, posting is not allowed.
- Microsoft Technical – information from Microsoft related various products including Windows, Office, SharePoint and more. This list is for information only, posting is not allowed.
- Microsoft Security – information from Microsoft related to the security of Microsoft products including information about vulnerabilities and patches. This list is for information only, posting is not allowed.