Available to
Faculty
Researchers
Fees
See Details

The Research Data Storage Service (RDSS) is useful for backups, archiving, and storing research data files.

Benefits

  • CIFS/SMB and NFS shares are available
  • Auditing can be turned on for ​CIFS/SMB, which allows for Level III data to be stored
  • Snapshots help recover a deleted file (or a different version of a file) within 30 days
  • Replication copies files to a remote site every four hours for disaster recovery

Approved Data Classification Levels

RDSS is approved for the following data classification levels:

  • Public
  • Internal
  • Restricted*
  • HIPAA* (SMB/CIFS only)
  • Export-Controlled (Please contact research-computing@uiowa.edu before putting Export-Controlled data on RDSS)

* If you intend to store protected health information (PHI) from UIHC on RDSS, you are responsible for obtaining approval from the UIHC Data Governance group.  Please submit a request by navigating to the UIHC Data Governance Request Form.

Cost

For researchers with a faculty appointment, a single 5TB share with backups is available upon request at no cost on either RDSS or the Large Scale Storage Service (LSS). Additional space may be purchased at the standard rate.

Researchers who are not eligible for the no-cost 5TB may purchase storage space at the standard rate of $270 per TB per year (billed monthly at $22.50 per TB per month).

How to Subscribe

To subscribe to this service, complete the RDSS Request Form.

Current Status

There are currently no alerts.

Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

Past 90 Days

Color bar indicators flow left to right, from oldest to most recent status.

Alert History

Start: 
Wednesday, July 26, 2023 - 5:00pm
End: 
Wednesday, July 26, 2023 - 7:00pm
Description

ITS-TPS will be applying an urgent NetApp update to the RDSS service. NetApp clusters at ITF datacenters will be upgraded. Each volume will experience two brief (10-30 seconds) pauses in IO.

Last updated: 
Wednesday, July 26, 2023 - 7:00pm
Start: 
Saturday, March 12, 2022 - 6:00am
End: 
Saturday, March 12, 2022 - 8:00am
Description

RDSS users should close all files and sign out prior to the scheduled maintenance window. Access to RDSS will be available while updates are performed but users may experience brief (10-30 second) outages.

Last updated: 
Saturday, March 12, 2022 - 8:00am
Start: 
Saturday, March 13, 2021 - 6:00am
End: 
Saturday, March 13, 2021 - 8:00am
Description

RDSS users should close all files and sign out prior to the scheduled maintenance window. Access to RDSS will be available while updates are performed but users may experience brief (10-30 second) outages.

 

Last updated: 
Saturday, March 13, 2021 - 8:00am
Start: 
Saturday, June 13, 2020 - 4:00am
End: 
Saturday, June 13, 2020 - 9:00am
Description

Scheduled Work:  Software upgrade for production and research routers

Data Center(s): Information Technology Facility (ITF)

Expected Impact on Services:  The work should not cause any user-visible disruption

Expected Duration:  4 hours total (4 AM - 8 AM) 

 

Scheduled Work: Upgrade NetApp clusters

Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO

Expected Duration: 3 hours total (6 AM - 9 AM) 

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Last updated: 
Saturday, June 13, 2020 - 9:00am
Start: 
Saturday, January 11, 2020 - 6:00am
End: 
Saturday, January 11, 2020 - 8:00am
Description

Scheduled Work: Upgrade NetApp clusters

Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO

Expected Duration: 2 hours total (6 AM - 8 AM) 

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Last updated: 
Saturday, January 11, 2020 - 8:00am
Start: 
Saturday, September 14, 2019 - 6:00am
End: 
Saturday, September 14, 2019 - 8:00am
Description

Scheduled Work: Upgrade NetApp clusters

Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO

Expected Duration: 2 hours total (6 AM - 8 AM) 

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Last updated: 
Saturday, September 14, 2019 - 8:00am
Start: 
Saturday, July 20, 2019 - 4:00am
End: 
Saturday, July 20, 2019 - 8:00am
Description

Scheduled Work: Upgrade NetApp clusters

Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO

Expected Duration: 2 hours total (6 AM - 8 AM) 

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

 

Scheduled Work: F5 chassis maintenance

Data center(s): Lindquist Center (LC) and Information Technology Facility (ITF)

Expected impact on services: None

Expected Duration: 4 hours (4 AM - 8 AM)

 

 

Last updated: 
Saturday, July 20, 2019 - 8:00am
Start: 
Wednesday, March 6, 2019 - 12:00pm
End: 
Tuesday, March 19, 2019 - 9:30am
Updates
Tuesday, March 19, 2019 - 9:30am

While this is an ongoing issue, it is stable for now.

Description

RDSS users with mapped drives may see a lower than normal amount of free space available.  ITS is monitoring the situation.

Last updated: 
Tuesday, March 19, 2019 - 9:23am
Start: 
Saturday, January 12, 2019 - 6:00am
End: 
Saturday, January 12, 2019 - 8:00am
Description

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Last updated: 
Saturday, January 12, 2019 - 8:00am
Start: 
Thursday, August 23, 2018 - 10:30am
End: 
Thursday, August 23, 2018 - 2:00pm
Updates
Thursday, August 23, 2018 - 2:00pm

This issue is resolved. Please contact the ITS Help Desk if you experience any further issues. 

Description

RDSS users are experiencing issues when saving data. ITS staff are working on the problem. 

Last updated: 
Thursday, August 23, 2018 - 1:57pm
Start: 
Saturday, August 11, 2018 - 6:00am
End: 
Saturday, August 11, 2018 - 8:00am
Description

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Last updated: 
Saturday, August 11, 2018 - 8:00am
Start: 
Saturday, March 10, 2018 - 6:00am
End: 
Saturday, March 10, 2018 - 8:00am
Description

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected Duration:  2 hours (6 AM - 8 AM)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

 

Scheduled work:  Software updates and server reboot if needed for itf-rs-store16 and lc-rs-storage02

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected Duration:  1 hour max (7 AM - 8 AM)

Expected impact on services:  Minimal unless the updates demand reboot.  Compliant LSS Pilot service might be unavailable and users should plan accordingly.  This affects the pilot systems only, Large Scale Storage (LSS) and HPC attached storage will not be affected.

Last updated: 
Saturday, March 10, 2018 - 8:00am
Start: 
Saturday, January 6, 2018 - 6:00am
End: 
Saturday, January 6, 2018 - 8:00am
Description

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Last updated: 
Saturday, January 6, 2018 - 8:00am
Start: 
Saturday, October 14, 2017 - 6:00am
End: 
Saturday, October 14, 2017 - 8:00am
Description

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Last updated: 
Saturday, October 14, 2017 - 8:00am
Start: 
Saturday, August 12, 2017 - 5:00am
End: 
Saturday, August 12, 2017 - 7:00am
Description

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Last updated: 
Saturday, August 12, 2017 - 7:00am
Start: 
Monday, November 21, 2016 - 1:30pm
End: 
Tuesday, November 29, 2016 - 3:00pm
Description

The Research Data Storage Service (RDSS) cluster is experiencing intermittent issues.

Last updated: 
Tuesday, November 29, 2016 - 3:42pm

Research Data Storage Service (RDSS) Contact Information

ITS RDSS Support Team: its-rdss-help@uiowa.edu