eduroam provides a fast, secure, and reliable wireless network that can be used in all academic buildings, residence halls, and some green spaces on campus. You can connect multiple devices such as laptops, tablets, and smartphones to the eduroam network using your HawkID@uiowa.edu and HawkID password.
Since the University of Iowa is part of the eduroam initiative, when students, faculty, and staff visit other academic institutions that utilize eduroam, they will automatically be connected to wireless internet without having to reenter their credentials
Some devices that are not capable of the security protocols used by eduroam, such as gaming and entertainment devices, will not be able to connect to eduroam. Instead these devices will need to be connected to UI-DeviceNet.
For assistance, contact the ITS Help Desk 384-HELP [4357] or its-helpdesk@uiowa.edu
Frequently Asked Questions
Action required: Accept new wireless certificate June 4
Being a Good Wi-Fi Citizen @ UIowa
Current Status
Maintenance
Past 90 Days
Alert History
This issue has been resolved.
Outdoor wireless service is unavailable at the Hawkeye Recreation Fields.
The following external services are not accessible from the campus wireless network (eduroam, UI-Guest, and UI-DeviceNet):
- The Paramount+ streaming service
- MCAT Study Materials from BluePrint (https://blueprintprep.com)
ITS staff are trying to determine if other services are affected. Please contact the ITS Help Desk if you are denied access to a service because it thinks you are behind a Virtual Private Network (VPN) or Proxy Server.
This issue has been resolved.
Wireless is current unavailable at the Hawkeye Recreation Service Building and Recreation Fields.
Network Engineering Services and Physical Infrastructure are investigating.
The issue has been resolved.
Currently 'Dental Science' and 'Central Receiving' are having issues accessing: Eduroam and UI-DeviceNet. Network Engineering Services (NES) have engaged the Data Center & Network Services (DCNS) team who manages the campus border firewall for assistance.
Network Engineering Services will be upgrading the campus wireless infrastructure. During this upgrade wireless connectivity will be degraded and individual clients may be disconnected for short periods of time.
NES will be patching the Wireless Authentication Servers.
-
Impact During Change:
-
UI-Guest unavailable – 30 minutes
-
UI-DeviceNet Registration unavailable – 30 minutes
-
Potential Authentication Delays – 3 hours
-
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building.
Wired and Wireless DHCP services will be unavailable during this window. Connectivity to Campus and Internet will be unavailable for DHCP devices.
ITS will be performing maintenance on the campus border firewalls.
During this time, there will be periods of intermittent connectivity to the internet.
Access point network cables will be upgraded. Wireless coverage may be temporarily reduced during this maintenance.
Access point network cables will be upgraded. Wireless coverage may be temporarily reduced during this maintenance
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building.
Wired and Wireless DHCP services will be unavailable during this window. Connectivity to Campus and Internet will be unavailable for DHCP devices.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building.
Wired and Wireless DHCP services will be unavailable during this window. Connectivity to Campus and Internet will be unavailable for DHCP devices.
Access point network cables will be upgraded. Wireless coverage may be temporarily reduced during this maintenance.
A network maintenance window is scheduled to change out failing networking equipment in the building. Wired and wireless services located in Carver-Hawkeye Arena will be affected.
Network Engineering Services will upgrade the campus wireless authentication servers. During this time the following services will be impacted for several hours during the upgrade:
- UI-DeviceNet - should remain available, but the registration portal will be unavailable (devices will not be able to added or edited) for several hours during the maintenance window
- UI-Guest - will be unavailable for several hours during the maintenance window
- eduroam - should remain available, but there maybe delays in authentication of devices.
A network maintenance window is scheduled to move fiber feeding data/internet services to these buildings. Wired and wireless services from these buildings to the campus network and will be not be available during this time.
This issue is resolved.
Microsoft confirmed this issue was caused by update KB5033375. You are more likely to be affected by this issue if you are attempting to connect to an enterprise, education, or public Wi-Fi networks using 802.1x authentication. This issue is not likely to occur on home networks. Microsoft is rolling back the update to personal (unmanaged) devices. It may take up to 24 hours for the updates to uninstall. This update has been blocked from UI managed devices to prevent it from installing.
Network Engineering Services and Enterprise Client Management continue to investigate a Microsoft update that is causing this issue. Users encountering this issue should uninstall the update titled "KB5033375". Instructions are as follows:
- From the Windows start menu, search for "Windows Update", then go to "Update history" > "Uninstall updates".
- On the list of installed updates, search for and select "KB5033375", click "Uninstall", then restart your computer.
Network Engineering Services is aware of an issue where some wireless devices are unable to connect to eduroam, but can connect to UI-Guest.
If you experience similar issues, please contact the ITS help desk.
Network engineers will perform border router maintenance. Sporadic internet connectivity may occur during the maintenance window.
Engie has scheduled an electrical shutdown. Wired and wireless networks will be unavailable.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet, will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software on one of the campus border routers. There may be sporadic internet connectivity for all of campus during the first 15 minutes of the window.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet, will be not be available during this maintenance.
The ICN has given the all clear and services are back to normal.
The network connectivity to the facility is not available currently. The Iowa Communication Team has been contacted and are working towards a resolution.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet, will be not be available during this maintenance. Department of Public Safety Security Cameras will also be affected during this window.
Network Engineering Services will performing software upgrades to the wireless network during this time. During this time wireless clients may experience connectivity disruptions for short periods of time. The upgrades will address connectivity issues that have been experienced over the last few months.
Network Engineering Services will performing software upgrades to the wireless network during this time. During this time wireless clients may experience connectivity disruptions for short periods of time. The upgrades will address connectivity issues that have been experienced over the last few months.
A network maintenance window is scheduled to upgrade software on one of the campus border routers. There may be sporadic internet connectivity for all of campus during the first 15 minutes of the window.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet, will be not be available during this maintenance.
Networking equipment will be upgraded. Wired and wireless services will not be available.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services will not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services will not be available during this maintenance. ITF Data Center will not be affected.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet, will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet, will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet, will be not be available during this maintenance.
The issue has been resolved.
There are issues logging into services such as ICON, Wiki, Employee Self-Service, Clarity Connect (call center phone systems across campus), Virtual Desktop, MAUI, MyUI, Duo two-step login, Zoom, Cherwell, and eduroam. ITS staff are investigating.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
This maintenance window has been postponed and will be rescheduled at a later date.
A network maintenance window is scheduled to upgrade software on one of the campus border routers. There may be sporadic internet connectivity for all of campus during the first 15 minutes of the window.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from this building to the campus network, as well as the Internet will be not be available during this maintenance.
Network Engineering Services will be rebooting all wireless access points on the UI campus. This will not affect the UIHC complex. Eduroam, UI-DeviceNet, and UI-Guest wireless services will be affected for approximately 5 minutes during the 1-hour window.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
This maintenance window has been postponed and will be rescheduled at a later date.
A network maintenance window is scheduled to upgrade software on one of the campus border routers. There may be sporadic internet connectivity for all of campus during the first 15 minutes of the window.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet, will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled for the following buildings. This work is required to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled for the following buildings. This work is required to upgrade software and reboot networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled for the following buildings. This work is required to upgrade software and reboot networking equipment in the building. This will not affect the data center in Lindquist. Wired and wireless services from this building to the campus network, as well as the Internet will be not be available during this maintenance.
A network maintenance window is scheduled for the following buildings. This work is required to upgrade software and reboot networking equipment in the building. Wired and wireless services from this building to the campus network, as well as the Internet will be unavailable during the maintenance.
ITS will perform maintenance to the campus wireless network. During maintenance, individual Access Points (APs) will reboot for 5-10 minutes.
ITS will be performing maintenance to upgrade software and reboot networking equipment in UCC. Wired and wireless services from this building to the campus network, as well as the Internet will be disrupted during the maintenance window.
ITS will be performing maintenance to upgrade software and reboot networking equipment in Parking Lot 11. Wired and wireless services from this building to the campus network, as well as the Internet will be disrupted during the maintenance window.
ITS will upgrade software and reboot networking equipment at this location. Wired and wireless services from this building to the campus network, as well as the Internet will be disrupted during the maintenance window. If you have questions or concerns, please contact: Riley Mattice at riley-mattice@uiowa.edu or 319-467-3988.
Network Engineering Services will be rebooting all wireless access points (APs) on the east side of the Iowa River.
Network Engineering Services will be rebooting all wireless access points (APs) on the west side of the Iowa River.
The issue is resolved.
ITS is getting reports of many services being down and the networking team is working to identify the issue.
ITS is scheduling network maintenance to upgrade the fiber connections to the network electronics. Each building listed below will experience an network outage including your wired port, wireless and any Skype for Business phones that you may have. This will not affect any analog phone lines that you may have including fire alarm panels, elevators, and area refuge phones. During this 2 hour window the building that I mention below will be down for about 15-20 minutes depending on the number of IT rooms within the building.
Once ITS gets closer to the 8 am time your connections should be without any other disruptions from ITS. If you are still experiencing an outage in your building that has not been restored please reach out to ITS-ITConnect Service Requests its-itconnect@uiowa.edu or call 319 335-2949. After this cutover day, resume all your calls or emails to the ITS help desk for any networking issues that you may be experiencing.
August 3rd buildings
Mayflower
Daum
Burge
Stanley
Currier
Catlett
ITS is scheduling network maintenance to upgrade the fiber connections to the network electronics. Each building listed below will experience an network outage including your wired port, wireless and any Skype for Business phones that you may have. This will not affect any analog phone lines that you may have including fire alarm panels, elevators, and area refuge phones. During this 2 hour window the building that I mention below will be down for about 15-20 minutes depending on the number of IT rooms within the building.
Once ITS gets closer to the 8 am time your connections should be without any other disruptions from ITS. If you are still experiencing an outage in your building that has not been restored please reach out to ITS-ITConnect Service Requests its-itconnect@uiowa.edu or call 319 335-2949. After this cutover day, resume all your calls or emails to the ITS help desk for any networking issues that you may be experiencing.
August 1st buildings
Parklawn
Petersen
Hillcrest
Rienow
Slater
ITS will be performing maintenance to the wireless network on the east side of campus to upgrade system software to address security and quality issues.
ITS is scheduling network maintenance to upgrade the fiber connections to the network electronics. Each building listed below will experience an network outage including your wired port, wireless and any Skype for Business phones that you may have. This will not affect any analog phone lines that you may have including fire alarm panels, elevators, and area refuge phones. During this 2 hour window the buildings mentioned below will be down for about 15-20 minutes depending on the number of IT rooms within the building.
Once ITS gets closer to the 8 am time your connections should be without any other disruptions from ITS. If you are still experiencing an outage in your building that has not been restored please reach out to ITS-ITConnect Service Requests its-itconnect@uiowa.edu or call 319 335-2949. After this cutover day, resume all your calls or emails to the ITS help desk for any networking issues that you may be experiencing.
University of Iowa Research Park buildings that this will affect:
0420 Wave Basin
0241 Environmental Management Facility
0440 Hydraulic Annex 2
0067 Myriad Technology Plaza Four
0069 Myriad Technology Plaza Two
0213 Institute for Rural Environmental Health
0026 State Hygienic Laboratory
0245 Biomedical Research Support Facility
0239 Oakdale Utility Power Plant
0242 Oakdale Shops Building A
0234 Oakdale Studio Facility
0270 Iowa Geological Survey
0439 National Advance Simulator Building
0435 Multi-Tenant Facility
0063 UI Bioventures Center
ITS will be performing maintenance to the wireless network on the west side of campus to upgrade system software to address security and quality issues.
ITS will perform a reboot of all campus APs to address a software issue affecting eduroam, UI-DeviceNet, and UI-Guest. There may be an interruption in service of 10-15 minutes while each AP reboots.
This issue has been resolved.
We are receiving reports of issues connecting to eduroam and slow eduroam network speeds in multiple buildings on campus, including UCC and BSB. ITS staff are investigating.
ITS will be making changes to the configuration of wireless access points at the Beckwith Boat House.
eduroam, UI-DeviceNet and UI-Guest will be unavailable for 15 minutes during the maintenance window.
This issue has been resolved.
Due to a hardware issue, network connectivity in the Theater Building (wired and wireless) is having issues.
ITS is working to replace the hardware.
There will be a scheduled disruption of the wireless network service across campus, not including UIHC areas.
This issue is resolved.
Campus network issues are impacting connectivity and access to University services. ITS staff are investigating.
This issue is resolved.
Some wireless clients are not receiving Dynamic Host Configuration Protocol (DHCP) addresses and may have trouble connecting to eduroam. Support staff are working with the vendor to resolve the issue.
ITS will be performing maintenance to the eduroam, UI-DeviceNet, and UI-Guest wireless networks on the campus east side of the Iowa River.
While the upgrade should not cause widespread connectivity issues, individual clients may be disconnected for a few minutes at a time.
A network maintenance window is scheduled during this time to repair a faulty fiber link.
ITS will perform maintenance to the eduroam, UI-DeviceNet, and UI-Guest wireless networks on the campus west side of the Iowa River. The upgrade will not cause widespread connectivity issues, but individual clients may be disconnected for a few minutes at a time.
ITS will update the SSL/TLS certificate used for wireless clients connecting to eduroam at 9:00 AM on Wednesday, January 4. The service won't be interrupted but may require a manual confirmation of the new certificate depending on the device used. Instructions on how to accept the new certificate on devices can be found in the wireless certificate renewal support article.
The campus core router rtr-core-lc will undergo routine routing changes. No impact is expected.
The campus core router rtr-core-itf will undergo routine routing changes. No impact is expected.
The campus core router rtr-core-bsb will undergo routine routing changes. No impact is expected.
The campus core router rtr-core-cb will undergo routine routing changes. No impact is expected.
During the network maintenance window, the existing root building switch will be replaced to allow for greater capacity. Wired and wireless services from the affected building to the campus network, as well as the internet, will be disrupted during this maintenance.
During the network maintenance window, the existing root building switch will be replaced to allow for greater capacity.
Wired and wireless services from the affected building to the campus network, as well as the internet, will be disrupted during this maintenance.
Wired and wireless services from the campus network will be disrupted during this maintenance.
Wired and wireless services from the campus network will be disrupted during this maintenance.
The expected downtime is only 5 minutes, however the maintenance activity will occur sometime within the 15 minute window.
ITS will be performing maintenance on network equipment. Customer impact is expected to be minimal, but some connections may be interrupted for a short period of time during the maintenance window.
ITS will be replacing and rebooting a networking device in DSB that has been logging errors.
The expected duration for the outage is only 10 minutes, however the maintenance activity will occur sometime within the 15 minute window.
Wired and wireless services from DSB to the campus network, and the Internet will be disrupted during maintenance.
The issue has been resolved.
Due to a hardware failure the campus is currently experiencing network connectivity issues, both wired and wireless, in some areas. Some users are not able to connect to VPN or login to ICON. Work is underway to identify the scope of issues and resolve them.
ITS will be upgrading the wireless networks on the West side of campus. Devices may experience connectivity issues for up to five minutes during the maintenance window.
ITS will be disabling IPV6 on all remaining wireless networks in order to reduce the resource utilization on campus core routers. Clients may experience brief connectivity issues during the maintenance window.
ITS will be moving the Network Address Translation (NAT) for the East and West wireless networks to the campus border firewall. Clients will experience connectivity issues during the maintenance window.
ITS will be upgrading the wireless networks on the East side of campus. Devices may experience connectivity issues for up to five minutes during the maintenance window.
Wired and wireless services from HLHS to the campus network, as well as the Internet will be disrupted during the outage. The expected duration for the maintenance is 10 minutes and will occur sometime during the one-hour window.
The issue has been resolved.
There are reports of wireless issues across campus. Some users are able to connect after restarting a device or forgetting the network. Support teams are investigating.
ITS will migrate the Network Address Translation (NAT) function for wireless service for east campus to the border firewalls. During the maintenance window wireless access will be disrupted for a short period but should recover quickly.
As a result of the change, the external IPv4 addresses of campus wireless clients will change as follows:
CURRENT NEW
external IPv4 external IPv4
129.255.224.0/22 129.255.248.0/24 East Campus eduroam & UI-DeviceNet
129.255.232.0/22 129.255.250.0/24 East Campus UI-Guest
If service owners have “allow” listed for the current external IPv4 address ranges to enable access to specific Internet resources, that access may be disrupted. ITS may not be aware of all of these. If you have given permissions to a Internet resource using the current ranges, please contact ITS.
These changes will not affect internal IP addresses (172.17.X.X, 172.23.X.X, etc.), wireless IPV6 addresses, or IPv4 addresses for clients using eduroam in UIHC facilities.
ITS will migrate the Network Address Translation (NAT) function for wireless service for West Campus to the campus border firewalls. During the maintenance window campus wireless access will be disrupted for a short period but should recover quickly.
As a result of the change, the external IPv4 addresses of campus wireless clients will change as follows:
CURRENT NEW
external IPv4 external IPv4
129.255.228.0/22 129.255.252.0/24 West Campus eduroam, UI-DeviceNet, and College of Dentistry
129.255.236.0/22 129.255.254.0/24 West Campus UI-Guest
If someone on campus has “allow” listed for the current external IPv4 address ranges to enable access to specific Internet resources, that access may be disrupted. Unfortunately, ITS may not be aware of all of these. If you have given permissions to a Internet resource using the current ranges, please contact ITS.
These changes will not affect internal IP addresses (172.17.X.X, 172.23.X.X, etc.), wireless IPV6 addresses, or IPv4 addresses for clients using eduroam in UIHC facilities.
A workaround has been implemented to improve service while the vendor continues to investigate the issue.
Some devices (mainly phones and tablets) are experiencing poor upload speeds on campus wireless networks. ITS has opened a case with our wireless vendor for further investigation.
This issue is resolved.
Networking services, both wired and wireless, are down in the Gerdin Athletic Learning Center due to air conditioning issues. Support staff are working on the issues.
Network Services will be rebooting/upgrading code to network switches and implementing the Access Layer Feature set configurations.
These features sets will address DHCP snooping, Port Security, and BPDU Guard(devices extending the network).
Network Services will be rebooting/upgrading code to network switches and implementing the Access Layer Feature set configurations.
These features sets will address DHCP snooping, Port Security, and BPDU Guard(devices extending the network).
This issue is resolved.
Wireless services are down in some areas. ITS network engineers are investigating.
This issue is resolved.
Wireless services in UCC are unavailable. ITS network engineers are investigating.
Wired and wireless services will be disrupted due to scheduled network maintenance, which will upgrade the software and reboot networking equipment in the building.
During this maintenance, campus core routers will be updated. Wired and wireless network services will be disrupted to Lindquist Center and roughly half of the east campus buildings.
A software upgrade is required to address a bug and reboot networking equipment in the specified buildings.
This issue has been resolved.
We are receiving reports of wireless connectivity issues in auditoriums, lecture halls and large classrooms. ITS is investigating.
ITS will be performing maintenance to the wireless services eduroam, UI-DeviceNet, and UI-Guest. The software upgrade should not disrupt connections for the majority of customers.
ITS will be performing maintenance to the wireless services eduroam, UI-DeviceNet, and UI-Guest. The software upgrade should not disrupt connections for the majority of customers.
This work is required to upgrade software to address a software bug and reboot networking equipment in the building.
The expected duration for the outage is 6-9 minutes, however the maintenance activity will occur sometime within the 15 minute window. Wired and wireless services from CMF to the campus network, as well as the Internet will be disrupted during the outage.
ITS will update the SSL/TLS certificate used for wireless clients connecting to eduroam. The service won't be interrupted but may require a manual confirmation of the new certificate depending on the device used. Instructions on how to accept the new certificate on devices can be found on the wireless certificate renewal support article.
ITS will update the SSL/TLS certificate used for wireless clients connecting to eduroam at 9:00 AM on Tuesday, January 4. The service won't be interrupted but may require a manual confirmation of the new certificate depending on the device used. Instructions on how to accept the new certificate on devices can be found in the wireless certificate renewal support article.
The issue has been resolved.
ITS is receiving reports of ongoing network connectivity issues from the Cambus Maintenance Facility (CMF) building.
ITS is receiving reports of network connectivity issues from the Cambus Maintenance Facility (CMF) building.
ITS has scheduled a network maintenance effecting 4th and 5th floor of the CPHB
This work is required to reboot a networking switch in the building logging errors.
The expected duration for the outage is 15 minutes , however the maintenance activity will occur sometime within the 30 minute window. Wired and wireless services from these buildings to the campus network as well as the Internet will be disrupted during the outage.
Wireless Authentication Services for eduroam, UI-DeviceNet, and UI-Guest will be migrated to new appliances. Users may experience a 10-15 minute outage of the UI-DeviceNet registration web pages and UI-Guest Terms of Service Acknowledgement web page.
Blackout testing for power will impact network switches in the College of Pharmacy Building. UI-Guest, UI-DeviceNet, eduroam, as well as the campus network will be unavailable.
Wireless Authentication Services for eduroam, UI-DeviceNet, and UI-Guest will be migrated to new appliances. Users may experience a 10-15 minute outage of the UI-DeviceNet registration web pages and UI-Guest Terms of Service Acknowledgement web page.
The DHCP servers for the wireless networks will be restarted to implement a configuration change. The process will address a memory exhaustion condition.
The updates are expected to take ~10 minutes and most wireless devices with DHCP lease should not experience any disruption.
This scheduled maintenance was postponed and will be rescheduled for a later date.
The DHCP servers for the wireless networks will be restarted to implement a configuration change. The process will address a memory exhaustion condition.
The updates are expected to take ~5 minutes and most wireless devices with DHCP lease should not experience any disruption.
During the maintenance, this location will have limited access to wired and wireless network services in the north side of the building.
This issue is resolved.
Due to an issue with security hotfix installs, customers could experience delays when trying to connect to eduroam, UI-DeviceNet, or UI-Guest.
This issue is resolved.
Customers may experience delays or be unable to connect to eduroam in this location.
ITS will be upgrading system software supporting eduroam, UI-DeviceNet, and UI-Guest on the campus east side of the Iowa River. While the upgrade should not cause widespread connectivity issues, individual clients may be disconnected for a few minutes at a time.
ITS will be upgrading system software supporting eduroam, UI-DeviceNet, and UI-Guest on the campus west side of the Iowa River. While the upgrade should not cause widespread connectivity issues, individual clients may be disconnected for a few minutes at a time.
ITS will be making configuration changes to the eduroam, UI-DeviceNet, and UI-Guest networks in the East residence halls. While it should not be user impacting, there is the potential for connectivity issues affecting clients connecting to eduroam in the East residence halls.
ITS will be performing maintenance to the wireless services eduroam, UI-DeviceNet, and UI-Guest. Connections to any of the networks mentioned may be interrupted for periods of time during this maintenance window at the locations listed.
During this required network refresh, this location will have limited access to wired and wireless network services.
This issue has been resolved.
We have received reports of wireless connectivity issues in the east side residence halls. ITS is investigating.
During this required network refresh, this location will have limited access to wired and wireless network services.
During this required network refresh, users in this location will have limited access to wired and wireless network services.
The firewall for campus Internet is scheduled for a failover from active to passive unit during this time. This maintenance window is requested by the DCNS team to follow up on an ongoing support case with the manufacturer. Contact Scott Stiegelmeyer or A.J. Klopp with questions.
Software upgrades will be performed on networking equipment in the east academic buildings, east residence halls, and remote Cedar Rapids, Des Moines, and Ankeny locations. This work should be transparent to users, but it's possible it may cause brief disruptions in service.
Software upgrades will be performed on networking equipment in the west academic buildings and west residence halls. This work should be transparent to users, but it's possible it may cause brief disruptions in service.
During this required network refresh, users in this location will have limited access to wired and wireless network services.
ITS will perform required maintenance on networking devices in this building. This outage will not affect the UIHC network.
During this required network refresh, users in this location will have limited access to wired and wireless network services.
During this required network refresh, users in this location will have limited access to wired and wireless network services. The Lindquist Datacenter will not be affected.
During this required network refresh, the below location will have limited access to wired and wireless network services. Other locations in the building will not be affected.
Room 219
During this required network refresh, the below spaces or rooms will have limited access to wired and wireless network services. Other locations in the building will not be affected.
XB675 B600-455 B600-417 B600-641
XB671 B600-452 B600-416
XB665 B600-451 B600-414
XB661 B600-424 B600-412
XB640-1 B600-423 B600-410
XB630-2 B600-422 B600-405
XB620 B600-421 B600-404
B600-705 B600-420 B600-403
B600-456 B600-419 B600-402
ITS will be performing required upgrades and rebooting networking equipment at these locations.
ITS will be performing required upgrades and rebooting networking equipment in the building.
ITS will be performing required upgrades and rebooting networking equipment in these locations. UIHC networks are not affected.
ITS will be performing required upgrades and rebooting networking equipment in the building.
ITS will be performing required upgrades and rebooting networking equipment in the building.
This work is required to upgrade software and reboot networking equipment in the building.
ITS will be performing required upgrades and rebooting networking equipment at these locations.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be interrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
Networking equipment will be upgraded. Wired and wireless networks will be unavailable.
Networking equipment will be upgraded. Wired and wireless networks will be unavailable.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
ITS Network Services will perform maintenance on networking equipment in these buildings. Wired and wireless services to the campus network will be disrupted.
Networking equipment will be upgraded. Wired and wireless networks will be unavailable.
Networking equipment will be upgraded. Wired and wireless networks will be unavailable.
Networking equipment will be upgraded. Wired and wireless networks will be unavailable.
Power in North Lindquist Center has been shut down for construction. This will affect all network equipment on that side of the building.
Required upgrades to networking equipment will cause brief periods of disruption to wired and wireless networking services, including the Internet, during the maintenance window.
Required upgrades to networking equipment will cause brief periods of disruption to wired and wireless networking services, including the Internet, during the maintenance window.
Mid-American Energy has resolved this issue.
There is an ongoing power outage affecting the following buildings: Parklawn, Mayflower, and River Street Building.
Currently ITS networking equipment is operating on backup power however, the backup power will soon run out and our equipment will turn off. Wired and wireless services will both be affected.
Wireless internet services will be undergoing maintenance. Service will momentarily drop and reconnect during the maintenance window lasting 90 seconds. This work will impact the west side of campus and remote campuses.
This issue is resolved.
ITS is seeing sporadic network service issues on the west side of campus. ITS support staff are investigating.
A networking device will be replaced and internet connectivity may be unavailable during this work.
Wireless internet services will be undergoing maintenance. Service will momentarily drop and reconnect during the maintenance window lasting 90 seconds. This work will impact the east side of campus.
Wired and wireless services will be disrupted due to a refresh of networking equipment. This work is expected to last about an hour and will take place between 5:00 and 7:00 a.m.
ITS will be upgrading and performing maintenance on wireless services in these spaces that may cause intermittent network connectivity issues for some users.
ITS will be upgrading and performing maintenance on wireless services in these spaces that may cause intermittent network connectivity issues for some users.
Required updates to networking equipment will disrupt service to wired and wireless services, including internet access, during the maintenance window.
The issue has been resolved.
ITS is aware of wired and wireless connectivity issues and is investigating.
ITS will be performing required updates to core router equipment that will impact approximately half of east side academic buildings. Both wired and wireless networks will be unavailable during the maintenance window.
The issue has been resolved.
We are receiving reports of issues connecting to wireless on campus. ITS support staff are investigating.
Wireless equipment will be replaced during business hours. Wireless connectivity could be disrupted in areas around each AP as it is replaced.
This issue is resolved.
ITS Support staff are working with the vendor to investigate this further.
Issues are also being reported with the wired campus network. ITS support staff are still investigating.
We are receiving reports of issues connecting to Eduroam and UI-Guest. ITS support staff are investigating.
Wired and wireless equipment will be replaced during business hours. Network connectivity may be disrupted in areas during the maintenance window.
This work is required to replace networking hardware in Field House and will affect wireless and data services during the maintenance window.
Wireless equipment will be replaced during business hours. Wireless connectivity could be disrupted in areas around each AP as it is replaced.
Wireless equipment will be replaced during business hours. Wireless connectivity could be disrupted in areas around each AP as it is replaced.
Wireless equipment will be replaced during business hours. Wireless connectivity could be disrupted in areas around each AP as it is replaced.
Wireless equipment will be replaced during business hours. Wireless connectivity could be disrupted in areas around each AP as it is replaced.
Wired and wireless services from DSB to the campus network, as well as the Internet will be disrupted during the outage.
This work is required to replace and reboot networking devices in the building.
Wireless equipment in the building will be replaced during business hours. Wireless connectivity could be disrupted in areas around each AP as it is replaced.
Wireless equipment will be replaced during business hours. Wireless connectivity could be disrupted in areas around each AP as it is replaced.
Wired and wireless equipment in the building will be replaced. Network connectivity may be interrupted.
Wireless equipment in Van Allen Hall will be replaced during business hours. Wireless Connectivity could be disrupted in areas around each AP as it is replaced.
Networking devices in the building will be replaced during this time.
This work is required to refresh networking equipment in the building.
Wireless services will be upgraded. Registering new devices for use with UI-DeviceNet and UI-Guest will be down from 7am to 8am. Other work will have minimal impact.
Networking devices will be replaced.
Wired and wireless services to the campus network, as well as the Internet, will be disrupted.
Networking devices will be replaced and rebooted.
Wired and wireless services to the campus network, as well as the Internet, will be disrupted.
Networking Equipment needs to be replaced.
Wired and wireless services from Van Allen Hall to the campus network, as well as the Internet will be disrupted.
Networking device needs to be rebooted.
Wired and wireless services from PH to the campus network, as well as the Internet will be disrupted.
A fiber patch needs to be replaced.
Wired and wireless services from PC to the campus network, as well as the Internet will be disrupted.
Networking device needs to be rebooted.
Wired and wireless services from CB to the campus network, as well as the Internet will be disrupted.
Networking equipment in the Main Library will be updated during this time. Wired and wireless networks will be unavailable during this maintenance window.
Wireless maintenance is scheduled during this window. No service disruptions are expected, but please contact the ITS Help Desk if you experience issues.
Impacted locations:
- East academic buildings
- West academic buildings
- West residence halls
- Remote locations (Des Moines, Davenport, Ankeny, and Cedar Rapids)
ITS will update the SSL/TLS certificate used for wireless clients connecting to eduroam at 9:00 AM on Tuesday, January 5. The service won't be interrupted but may require a manual confirmation of the new certificate depending on the device used. Instructions on how to accept the new certificate on devices can be found on the wireless certificate renewal support article.
These issues are resolved.
We are receiving reports of users having issues connecting to university services, including wired and wireless networks on-campus as well as the VPN for off-campus users. ITS is currently investigating.
ITS will be performing maintenance to the wireless network (eduroam, UI-Guest, UI-DeviceNet) in the DORMS on the EAST Side of the Iowa River.
During this time, the wireless network in the East dorms may become unavailable for periods of time. This maintenance is necessary to collect data for troubleshooting.
This work is required to refresh networking equipment in this building.
The expected duration for the maintenance is only 30 minutes, however, the maintenance activity will occur sometime within the 1-hour window.
Wired and wireless services from USB to the campus network will be disrupted.
This work is required to refresh networking equipment in the building.
Wired and wireless services to the campus network, as well as the Internet, will be disrupted during this maintenance.
Networking equipment in the building will be refreshed.
Wired and wireless services from JH to the campus network will be disrupted.
Networking equipment in the building will be refreshed.
Wired and wireless services from MSSB to the campus network will be disrupted.
Networking equipment in the building will be refreshed.
Wired and wireless services from KRC to the campus network will be disrupted.
A network device will be rebooted. This maintenance will affect the 1st, 2nd and 3rd floors.
Wired and wireless services to the campus network will be disrupted.
Networking equipment in the building will be replaced. This maintenance will only affect the 4th, 5th, and 6th floors.
Wired and wireless services from MERF to the campus network will be disrupted.
ITS will be performing maintenance to the wireless services (eduroam, UI-DeviceNet, UI-Guest) for academic buildings on the east side of campus.
Networking equipment in the building will be replaced. This maintenance will only affect the 2nd and 3rd floors.
Wired and wireless services from MERF to the campus network will be disrupted.
Networking equipment in the building will be replaced. This maintenance will only affect floors L, LL, and the 1st floor.
Wired and wireless services from MERF to the campus network will be disrupted.
Wired and wireless services from CBRB to the campus network will be disrupted while networking equipment in CBRB is refreshed.
ITS will be performing maintenance to the eduroam, UI-DeviceNet, and UI-Guest wireless networks in the following locations:
- East Academic Buildings
- West Academic Buildings
- West Residence Halls
- Remote Locations (Des Moines, Ankeny, Cedar Rapids)
Most users should not experience service disruption. Please contact the ITS Help Desk with any questions.
The wireless service is experiencing issues on the west (non-dorm) side of campus. ITS is investigating.
ITS will be performing maintenance to the eduroam, UI-DeviceNet, and UI-Guest wireless networks for the eastside residence halls. Wireless services may be unavailable during this window. Please contact the ITS Help Desk with any questions.
The issue has been resolved.
We are receiving reports of issues connecting to eduroam in several residence halls including Burge, Catlett, Currier, Daum, Mayflower, and Stanley. ITS support staff are investigating.
ITS will be performing maintenance to the wireless services eduroam, UI-DeviceNet, and UI-Guest for buildings east of the Iowa River. Wireless services will be unavailable at times during this window.
ITS will be performing maintenance to the wireless services eduroam, UI-DeviceNet, and UI-Guest for buildings west of the Iowa River. Wireless services will be unavailable at times during this window. Please contact the ITS Help Desk if you have any questions.
This work is required to refresh networking equipment in the building. Wired and wireless services to campus networks will be disrupted during this maintenance window.
UCC network maintenance:
This work is required to replace networking equipment in the building and upgrade fiber uplinks.
5:00am-5:30am
All UCC network connectivity will be down as fiber uplinks are being upgraded.
5:00am-7:00am these rooms will be affected
All of the 2900 block
Rooms 803, 805 thru 808, 837, 893
5:00am-8:00am these rooms will be affected
All of the 2600 block
Rooms 101 thru 109, 169
Wired and wireless services from these rooms in UCC to the campus network, as well as the Internet will be disrupted during the outage.
eduroam service has been restored!
We are receiving reports that eduroam is down in several residence halls including Burge, Catlett, Daum, and Mayflower. ITS support staff are investigating.
Wired and wireless services from these rooms to the campus network, as well as the Internet, will be disrupted during this maintenance.
Networking equipment will be upgraded on the South side of the building (floors 1-3).
Service has been restored to all sites.
Psychological Research Cedar Rapids is still impacted by this outage, and remains without wired and wireless network services at this time.
All other wired and wireless services to university buildings has been restored.
Wired and wireless service on campus will be intermittent until power is restored. Buildings with generator backup are likely unaffected.
Wired and wireless services will be down for maintenance.
Wired and wireless services will be down for maintenance.
The wireless service on the west side of campus will be down for maintenance.
ITS will be performing maintenance to the wireless services (eduroam, UI-DeviceNet, UI-Guest) for Residence Halls on the east side of campus.
ITS will be performing maintenance to the wireless service (eduroam, UI-DeviceNet, UI-Guest) for academic buildings on the east side of campus.
Wired and wireless services from this building to the campus network will be disrupted during the refresh of networking equipment.
A firmware update will be performed on a network switch. Wired and Wireless networks will be unavailable.
A firmware update will be performed on a network switch. Wired and Wireless networks will be unavailable.
This work is required to upgrade networking equipment in the building.
Wired and wireless services to the campus network will be disrupted.
This work is required to upgrade networking equipment in the building.
Wired and wireless services to the campus network will be disrupted.
This work is required to upgrade networking equipment in the building.
Wired and wireless services to the campus network will be disrupted.
This work is required to upgrade networking equipment in the building.
Wired and wireless services to the campus network will be disrupted.
Software upgrades will be performed on the wireless service.
Software upgrades will be performed on the wireless service.
Software upgrades will be performed on the wireless service.
This work is required to upgrade networking equipment in the building.
Wired and wireless services to the campus network will be disrupted.
This work is required to upgrade code on networking switches in the building.
Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the outage.
This work is required to upgrade software on networking gear in the building.
Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the outage.
This work is required to upgrade software on networking gear in the building.
Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
The issue is resolved.
Lot 55 (Hancher South Lot) drive-up wifi is down.
This work is required to upgrade software on the networking devices in the buildings.
Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the work.
This work is required to upgrade software on the networking devices in the buildings.
Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the work.
This work is required to upgrade software on the networking devices in the buildings.
Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the work.
Work is required to refresh networking equipment in the building. Wired and wireless services from BBE to the campus network, as well as the Internet, will be disrupted during the outage.
A non-disruptive software upgrade will be performed on the rtr-core-lc campus network router.
A non-disruptive software upgrade will be performed on the rtr-core-bsb campus network router.
This work is required to refresh networking equipment in the building. Wired and wireless service will be disrupted during the maintenance window.
This work is required to refresh networking equipment in the building. Wired and wireless service will be disrupted during the maintenance window.
This work is required to refresh networking equipment in the building. Wired and wireless network services will be disrupted during the maintenance window.
This work is required to refresh networking equipment in the building.
Wired and wireless services from MLH to the campus network, as well as the Internet will be disrupted.
Network services have been restored.
Networking is down in MBSB. ITS is working to resolve the issue.
This work is required to upgrade networking equipment in the building.
Wired and wireless services to the campus network, as well as the Internet will be disrupted.
This work is required to upgrade networking equipment in the building.
Wired and wireless services to the campus network, as well as the Internet will be disrupted.
Wireless services will be unavailable on the east side of campus due to software upgrades.
This work is required to refresh networking equipment in the building.
Wired and wireless services to the campus network, as well as the Internet will be disrupted.
Wireless services will be unavailable on the west side of campus due to software upgrades.
This work is required to refresh networking equipment in the building.
Wired and wireless services to the campus network, as well as the Internet will be disrupted.
This work is required to refresh networking equipment in the building.
Wired and wireless services to the campus network, as well as the Internet will be disrupted.
This work is required to replace networking equipment in the building
Wired and wireless services from STH to the campus network, as well as Internet, will be disrupted.
Plaza Center One will be without power due to a transformer replacement. Networking, both wired and wireless, and telephone service will be down.
This work is required to refresh networking equipment in the building.
Wired and wireless services to the campus network, as well as the Internet will be disrupted.
This work is required to refresh networking equipment in the building.
Wired and wireless services to the campus network, as well as the Internet will be disrupted.
The issues with Netflix have been resolved by fixing a routing issue with our peer networks. Please contact Netflix if you continue to have issues with this service.
ITS support staff recommend updating the Netflix application on streaming devices as several customers have reported that this restored service.
ITS is aware of intermittent performance issues with some devices when attempting to access and view Netflix content. Both wired and wireless devices could be affected.
ITS is investigating the issue.
Networking equipment will be moved within the building. Wired and wireless service from this building to the campus network, as well as the Internet, will be disrupted.
ITS will perform software upgrades to the wireless service for the west campus. There should be no impact to wireless clients.
A networking device will be replaced in the building. Wired and wireless services to the campus network, as well as the Internet, will be disrupted.
Work is required to refresh networking gear in the building. Wired and wireless services to the campus network, as well as the Internet, will be disrupted.
ITS will perform software upgrades to the wireless service for the east campus. There should be no impact to wireless clients.
The wireless network will be unavailable during this time to replace hardware.
Wireless service is restored.
The wireless service is down on the east side of the river. ITS support staff are working on the problem.
Wireless service is restored.
Users are not able to connect to wireless on the east side of the river. ITS support staff are working on the problem.
This work is required to refresh networking equipment in the building.
Wired and wireless services as well as the internet will be disrupted during the outage.
This work is required to refresh networking equipment in the building.
Wired and wireless services as well as the internet will be disrupted during the outage.
This network maintenance is required to refresh networking equipment in the building. Wired and wireless services from CRWC to the campus network, as well as the Internet will be disrupted during the maintenance.
Power and services have been restored to these buildings.
Networking services, both wired and wireless, are down in these buildings due to a power outage.
Networking equipment providing data services to the building will be refreshed.
Wired and wireless services from DSB to the campus network, as well as internet connectivity, will be disrupted.
ITS will perform emergency maintenance on the wireless network. During this time, all wireless services on the east side of campus will be unavailable for short periods of time.
This also includes the following remote campuses:
PEC – (Des Moines)
CBCR and PBCR – (Cedar Rapids)
This maintenance is necessary to replace a failing hardware component.
Networking equipment providing data services to the building will be refreshed.
Wired and wireless services in VOX and VAB to the campus network, as well as internet, will be disrupted.
Network connections providing data services to the building will be upgraded.
Wired and wireless from USB floors 2 and 3 to the campus network, as well as the internet, will be disrupted.
ITS will be performing maintenance to the wireless service (eduroam, UI-DeviceNet, UI-Guest) for the East Campus. During the maintenance window there will be minimal impact to wireless clients.
This maintenance is necessary to perform software upgrades to the wireless service.
Wired and wireless services from NH to the campus network, as well as the Internet will be disrupted during the outage. This work is required to refresh networking equipment providing data services to the building.
ITS will be performing maintenance to the wireless service (eduroam, UI-DeviceNet, UI-Guest) for the West Campus. During the maintenance window there will be minimal impact to wireless clients.
This maintenance is necessary to perform software upgrades to the wireless service.
A network maintenance window is scheduled to replace a networking device that experienced power issues during a recent power outage in the building.
Networking equipment will be refreshed. Wired and wireless services from these buildings to the campus network, as well as the internet will be disrupted during the maintenance.
Networking equipment is being refreshed.
Wired and wireless services from PH to the campus network, as well as the Internet will be disrupted.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services to the campus network, as well as the Internet will be disrupted during the maintenance window.
ITS will update the TLS certificate used for wireless clients connecting to eduroam at 9:00 AM on Tuesday, June 4. The service won't be interrupted but will require a manual confirmation of the new certificate on most devices except Android and Chromebook. Instructions on how to accept the new certificate on your devices can be found on the Wireless Certificate Upgrade support article.
This work is required to replace network equipment in the building that will effect the west side of the 2nd floor.
Wired and wireless services from Chemistry Building to the campus network, as well as the Internet will be disrupted during the outage.
This work will fix networking equipment logging errors in the building and should only affect ground floor rooms.
Wired and wireless services from MEB to the campus network, as well as the Internet will be disrupted during the maintenance window.
This work will fix networking equipment logging errors in the building.
Wired and wireless services from BCSB to the campus network, as well as the Internet will be disrupted during the maintenance window.
Wired and wireless services from Biomedical Research Support Facility (BRSF) to the campus network, as well as the Internet, will be disrupted during this planned maintenance.
The support team has worked with the vendors and have resolved the problem.
AirPlay devices (Apple TVs, Mersive Solstice Pods) in classrooms and conference rooms on the east side of the Iowa River may intermittently not be visible to MacBooks and iOS devices. The vendor is working to resolve the issue.
Wired and wireless network services will be disrupted due to required software upgrades.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
Wired and wireless network services will be disrupted due to required software upgrades.
Wired and wireless network services will be disrupted due to required software upgrades.
Airplay is now working properly. Please contact the ITS Help Desk if you have any problems using this service.
ITS support staff installed the updates which appeared to fix the controller crashes, however, they are unable to get Airplay functioning again. They are working with the vendor on a fix.
IT support staff are testing a fix for this issue and will implement it on December 26, 2018.
The wireless service on the east side of campus is currently experiencing issues.
Airplay functionality is disabled at this time.
The wireless service will be upgraded in academic buildings on the west side of campus. There will be minimal impact to wireless clients.
The wireless service will be upgraded in academic buildings on the east side of campus. There will be minimal impact to wireless clients.
A network maintenance window is required to upgrade software and replace networking equipment in the building. Wired and wireless services from CNB to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
ITS will upgrade the software for the wireless service for the east campus dorms. There will be minimal impact to wireless clients.
A network maintenance window is required to replace networking gear and move data connections in the building. Wired and wireless services from this building to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during this time.
This work will also affect Cable TV in Mayflower residence hall.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
ITS will perform hardware replacement for the wireless service in the east side academic buildings. The work will take 30 minutes to complete and will take place sometime during this time frame.
A network maintenance window is required to upgrade software on networking gear in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance.
A network maintenance window is required to upgrade software on networking equipment in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the outage.
ITS will perform software upgrades to the wireless service on the west side of campus.
There should be minimal impact to wireless clients during the maintenance window.
ITS will perform software upgrades to the wireless service in the east side academic buildings.
There should be minimal impact to wireless clients during the maintenance window.
ITS will perform software upgrades to the wireless service in the east side residence halls.
There should be minimal impact to wireless clients during the maintenance window.
ITS will be performing maintenance to the wireless network.
During this time users may not be able to connect to the wireless network for short periods of time.
Network connectivity issues have been reported from Calvin Hall. ITS support staff are working to get this resolved as quickly as possible.
A network maintenance window is scheduled for MLH.
This work is required to move and upgrade networking equipment in the building. Wired and wireless services from MLH to the campus network, as well as the Internet will be disrupted during the maintenance.
A network maintenance window is scheduled for Medical Laboratories (ML) to move fiber feeding network connectivity to the building.
Wired and wireless services from ML to the campus network, as well as the Internet will be disrupted during the maintenance window.
ITS will be performing maintenance to the wireless service (eduroam, UI-DeviceNet, UI-Guest) for the following buildings :
CBRB
CMAB
CNB
DSB
EMRB
HLHS
MEB
MERF
ML
MRC
PBDB
WL
During the maintenance window the wireless service will be unavailable for periods of time.
Please contact the ITS Help Desk if you have any questions.
A campus data connectivity maintenance window is scheduled to replace and move networking equipment in the building due to construction. Wired and wireless connections will be interrupted at this time.
The campus wireless service will be down for maintenance at this time.
This issue has been resolved.
Wireless is currently down in the building. ITS staff are working to resolve this issue.
ITS will be performing maintenance on the wireless services (attwifi, eduroam, UI-DeviceNet, and UI-Guest.) This maintenance is necessary to upgrade the software, and wireless service may not be available during this time. Please contact the ITS Help Desk if you have any questions.
ITS will be performing maintenance on the Campus Wireless Service (attwifi, eduroam, UI-DeviceNet, and UI-Guest).
During the maintenance period the wireless service will be unavailable.
This maintenance is needed to make configuration changes to wireless equipment.
This issue has been resolved.
Networking is down in the building due to an earlier power outage. ITS support staff are working to fix this issue.
A network maintenance window is scheduled to upgrade software, replace networking equipment, and move data network ports in the building. During this timeframe some data ports will experience a one time 2-3 minute outage as network connections are moved to consolidate network equipment in the building.
Wired and wireless services from PBDB to the campus network as well as the Internet will be disrupted during the work.
A network maintenance window is scheduled to upgrade software, replace networking equipment, and move data network ports in the building. Wired and wireless services from PBDB to the campus network as well as the Internet will be disrupted during the work.
The work schedule is:
5:00 AM-6:00 AM: Code upgrade and network equipment replacement: network connectivity to the building will see two 12 minute outages during this timeframe.
5:00 AM-7:30 AM: During this timeframe some data ports will experience a one time 2-3 minute outage as network connections are moved to consolidate network equipment in the building.
Data services, including eduroam wireless, will be down for maintenance on floors 4 - 12 of the south tower and the south half of the 3rd floor.
This issue has been resolved.
We are experiencing problems with wireless networking in Daum Residence Hall.
ITS support staff are working with the vendor to fix this as quickly as possible.
Wireless networking will be down in North Hall for maintenance.
ITS support staff have fixed the problems with wireless access in Daum Residence Hall. Please contact the Help Desk if you have any other problems using this service.
We are currently experiencing problems with wireless networking in Daum Residence Hall. ITS support staff are working to fix this as quickly as possible.
A network maintenance window has been scheduled to update the ClearPass servers.
There should be no impact on these service during the update.
A network maintenance window is scheduled for the UI Bioventures Center (BVC). This work is required to replace a faulty network device and to consolidate network connections on the data switch. Wired and wireless services from BVC to the campus network, as well as the Internet will be disrupted during the maintenance window.
This maintenance will affect the west side of the first and second floors, including the following rooms:
W103A W145F
W111 W150
W119 W150A
W130 W155
W130A W160
W130B W165
W130C W169
W130D W215
W140 W219
W140B W240
W140C W250
W145 W260
W145A W265
W145B XE160
W145C
W145D
W145E
A network maintenance window is scheduled for the College of Nursing Building (CNB) during this time. This work is required to replace and move networking equipment in the building due to remodeling and construction.
Wired and wireless services from CNB to the campus network, as well as the Internet will be disrupted during the maintenance window.
ITS will perform maintenance on the university wireless service during this time. The west side of campus, ICHE and JMPEC will be affected.
ITS will perform maintenance on the university wireless service on the east side of campus during this time.
ITS will perform maintenance on the university wireless service during this time. Both sides of campus, ICHE and JMPEC will be affected.
UPDATE: There was a partial DHCP server outage that affected wireless on the east side of campus. This issue has been resolved and the eduroam wireless service is working as expected.
Original Notice: There is currently an outage with the campus wireless service Eduroam. ITS is working to resolve this.
Software will be upgraded on wireless networking equipment on the west side of the Iowa River and on the ICHE campus in Des Moines during this time. Wireless service will be unavailable.
Software will be upgraded on wireless networking equipment on the east side of the Iowa River during this time. Wireless service will be unavailable.
This network maintenance is required to replace a faulty network device and reboot equipment. This maintenance will affect a limited portion of the building. (4th, 5th and ,6th floors)
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software and to replace networking gear in Van Allen Hall. Wired and wireless services from this building to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade wireless system software in campus buildings East of the Iowa river. Wireless services from these buildings will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software and to replace networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software and to replace networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the outage.
A network maintenance window is scheduled to upgrade software on networking gear in the Bowen Science Building. Wired and wireless services from the building to the campus network, as well as the Internet will be disrupted during the outage.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during this time.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the outage.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled to upgrade software on networking gear in the following buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the outage.
- Bedell Entrepreneurship Learning Lab
- Bowman House
- Cambus Maintenance Facility
- Environmental Management Facility
- Fleet Services
- Independence Road Annex
- Kuhl House
- Landscape Services Building
- Linn Street Place
- Obermann Center
- Old Capitol
- Shaumbaugh House
- Towncrest Center
- Presidents Residence
This maintenance window is required to upgrade software on network equipment and to consolidate data network ports in the building. Wired and wireless services from the Biology Building to the campus network, as well as the Internet will be disrupted during this time.
Network maintenance is scheduled to upgrade software on networking gear. Wired and wireless services from AJB to the campus network, as well as the internet will be disrupted during the outage.
Network maintenance is scheduled to upgrade software on networking gear in the buildings. Wired and wireless services from these buildings to the campus network, as well as the internet will be disrupted during the maintenance.
A network maintenance window is scheduled for North Hall to upgrade networking gear in the building. Wired and wireless services from North Hall to the campus network, as well as the Internet will be disrupted during the outage.
A network maintenance window is scheduled for the buildings below to upgrade software on networking gear in the buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the outage.
ITS will be performing maintenance to the wireless network in all buildings on the west side of the Iowa River and at the UI Research Park. It will also affect service at the ICHE facility in Des Moines.
The wireless network will be intermittently unavailable during this time.
A network maintenance window is scheduled for the following buildings:
4:30-5:00
Hawkeye Tennis and Recreation Center
Campus Recreation and Wellness Center
Field House
4:30-6:30
Kinnick Stadium
Carver-Hawkeye Arena
Hansen Football and Performance Center
Hoak Family Golf Complex
Gerdin Athletics Learning Center
Soccer Event Mgmt Box
Softball Stadium
Karro Hall of Fame
Beckwith Boathouse
Finkbine Golf Club House
Hoak Family Golf Complex
Recreation Building
Caywood Apartments
Duane Banks Baseball Stadium
Field Hockey Grandstand
This work is required to upgrade software on networking gear in the building. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the outage.
ITS will be performing maintenance to the wireless network in all buildings on the east side of the Iowa River.
The wireless network will be intermittently unavailable during this time.
A network maintenance window is scheduled for MacLean Hall to upgrade networking gear in the building. Wired and wireless services from MacLean Hall to the campus network, as well as the Internet will be disrupted during the outage.
A network maintenance window is scheduled for the buildings below to upgrade software on networking gear in the buildings. Wired and wireless services from these buildings to the campus network, as well as the Internet will be disrupted during the outage.
A network maintenance window is scheduled for Calvin Hall and Halsey Hall to upgrade network gear in the buildings. Wired and wireless services from Calvin Hall and Halsey Hall to the campus network, as well as the Internet will be disrupted during the maintenance window.
A network maintenance window is scheduled for Burge and Currier residence halls to upgrade networking gear. Wired and wireless services from Burge and Currier to the campus network, as well as the Internet will be disrupted during the outage.
A network maintenance window is scheduled for Macbride Hall (MH). This work is required to upgrade networking gear in the building.
The expected duration for the outage is only 20 minutes, however the maintenance activity will occur sometime within the 60 minute window. Wired and wireless services from MH to the campus network, as well as the Internet will be disrupted during the outage.
ITS has scheduled a network maintenance window for the Communications Center (CC). This work is required to upgrade networking gear in the building.
The expected duration for the outage is only 20 minutes, however the maintenance activity will occur sometime within the 60 minute window. Wired and wireless services from CC to the campus network, as well as the Internet will be disrupted during the outage.
ITS has scheduled a network maintenance window in Jessup Hall to upgrade networking gear in the building.
Wired and wireless services from Jessup Hall to the campus network, as well as the Internet will be disrupted during the outage.
Networking for the Speech and Hearing Center (SHC) will be down for maintenance during this time. This work is required to reroute fiber feeding video, internet and wireless services to the building. Video, wired and wireless services from SHC to the campus network, as well as the Internet will be down during this maintenance window.
ITS Network Services will reroute fiber connecting wired and wireless services.
Wired and wireless services from SSH to the campus network will be disrupted during the outage.
ITS Network Services will perform a software update to the wireless authentication servers. During this time access to the wireless network will be intermittent.
ITS will perform a wireless network maintenance that requires equipment reboots. Access to campus wireless networks may be intermittently unavailable during this time.
ITS Network Services will perform a software upgrade to the wireless network on campus west of the Iowa River. The wireless network will be unavailable during this time.
A network maintenance window is requested for Spence Labs (SLP). This work is required to upgrade networking gear and to move fiber services over to the new telecommunication closet in the building.
The expected duration for the outage is only 30 minutes, however the maintenance activity will occur sometime within the 60 minute window. Wired and wireless services from SLP to the campus network, as well as the Internet will be disrupted during the outage.
ITS Network Services will perform a software upgrade to the wireless network on campus east of the Iowa River. The wireless network will be unavailable during this time.
ITS Network Services will perform a software upgrade to the wireless network in the following residence halls. The wireless network will be unavailable during this time.
A network maintenance window is scheduled for Clinton Street Building (CLSB) to upgrade networking gear in the building.
The expected duration for the outage is only 20 minutes, however the maintenance activity will occur sometime within the 60 minute window. Wired and wireless services from CLSB to the campus network, as well as the Internet will be disrupted during the outage.
A network maintenance window is scheduled for for Stuit Hall (STH) to move fiber feeding Internet services to the building.
The expected duration for the outage is only 15 minutes, however the maintenance activity will occur sometime within the 45 minute window. Wired and wireless services from STH to the campus network, as well as the Internet will be disrupted during the outage.
Wireless network maintenance has been scheduled for the entire campus.
The servers that authenticate users to the wireless services will be updated during this time.
The wireless service may be degraded or unavailable throughout the maintenance.
Wireless network maintenance has been scheduled for the entire campus.
This window is being used to make configuration changes to the wireless networking equipment across campus.
This work will impact each location for approximately ten minutes during the maintenance window.
We have received reports of connectivity problems with the UI Wireless eduroam network. ITS support staff have put a fix in place that should be implemented throughout campus by 2:30 this afternoon.
Please contact the ITS Help Desk if you continue to have problems with connecting to eduroam after that time.
As a result of maintenance performed by different groups on campus this summer, the following buildings will have wireless connectivity issues. Service may be sporadic in the following buildings during the listed times:
- Burge, various outages throughout building through August 4th
- Currier, 4th Floor North through August 4th
- Daum, Floors 5-8 through August 4th
- EPB, Office areas sporadic through August 12th
- Hillcrest, North Side, Floors 1-4 through August 4th
- Maclean, Office areas sporadic through August 12th
- Rienow, Floors 1-4 through August 4th
- Stanley, Floors 1-4 through August 4th
- Studio Arts, building vacated, service limited to space being used for student registration.
ITS will upgrade the eduroam wireless service to use a more secure certificate during this time.
The service won't be interrupted, but will require a manual confirmation of the new certificate on all wireless devices except Android.
The instructions on how to accept the new certificate on your devices can be found on the Wireless Certificate Upgrade support article.
ITS will be performing maintenance to the campus Wi-Fi network on the West side of campus.
During this time, there will be brief periods when the Wi-Fi service will be unavailable.
ITS will be performing maintenance to the campus Wi-Fi network on the East side of campus.
During this time, there will be brief periods when the Wi-Fi service will be unavailable.
ITS will perform wireless network maintenance for the following buildings on Wednesday, June 1, 2016 from 7:30am - 8:30am.
- 111 Church St.
- Shambaugh House
- Sciences Library
- South Quad
The expected duration of the outage is only 10 minutes per area, and will occur within the one hour window. Only wireless service will be disrupted during the outage.
The UI Wireless service (eduroam and AT&T guest wireless networks) will be updated on West campus to resolve multiple issues on Thursday, May 26, 2016 from 6:00 AM - 7:30 AM. Wireless access will be unavailable for brief periods during the maintenance window.
The UI Wireless service (eduroam and AT&T guest wireless networks) will be updated on east campus to resolve multiple issues on Wednesday May 25, 2016 from 6:00 AM - 7:30 AM. Wireless access will be unavailable for brief periods during the maintenance window.