Start: 
Monday, March 6, 2023 - 8:45am
End: 
Monday, March 6, 2023 - 10:30am
Updates
Monday, March 6, 2023 - 10:30am

This issue is resolved. 

Monday, March 6, 2023 - 9:45am

We are receiving reports of some Clarity Connect users that are unable to access the dashboard. The Help Desk and other call centers on campus are able to take some calls, but the service is not fully functional. ITS is working with the vendor on the issue. 

Description

The ITS Help Desk is unable to take calls as our Clarity Connect phone system is down. Support teams are investigating. Please contact us via email at its-helpdesk@uiowa.edu or live chat. Our contact information can be found here, https://its.uiowa.edu/contact

Last updated: 
Friday, March 17, 2023 - 10:05am