Help Desk staff provide chat, email, and phone support seven days a week during the fall and spring semesters:
Phone: 319-384-HELP (4357)
Email: its-helpdesk@uiowa.edu
Online chat: Help Desk Online Chat
Fall semester hours:
8 a.m. - 10 p.m. Monday-Thursday
8 a.m. - 5 p.m. Friday
Noon - 5 p.m. Saturday
6 p.m. - 10 p.m. Sunday
Emergency After-Hours Support
After-hours support is available for emergency situations only (for example, large-scale outages of university-wide systems). Call 319-384-4357 and follow the prompts to report an emergency.
The ITS Help Desk walk-in area is open by appointment only. Contact the Help Desk by phone, chat, or email to schedule an appointment.
Location: 2800 UCC
Classroom Technology Hotline
Phone: 319-335-1976
Email: classroom-technology@uiowa.edu
Fall semester hours:
8 a.m. - 8 p.m. Monday-Thursday
8 a.m. - 5 p.m. Friday