Contact the ITS Help Desk

Help Desk staff provide support via phone, email, live chat, and walk-in. 

Phone: 319-384-HELP (4357)
Email: its-helpdesk@uiowa.edu
Online chat: Help Desk Online Chat

Semester Hours:
8am - 10pm Monday - Thursday
8am - 5pm Friday
12pm - 5pm Saturday
6pm - 10pm Sunday
Closed breaks and university holidays

Walk-in Hours:
Location: 2800 UCC

8am - 6pm Monday - Thursday
8am - 5pm Friday
12pm - 5pm Saturday
6pm - 10pm Sunday
Closed breaks and university holidays

Classroom Technology Support

Phone: 319-335-1976
Email: classroom-technology@uiowa.edu

Hours:
8am - 8pm Monday - Thursday
8am - 5pm Friday
Closed weekends, breaks, and university holidays

More information about equipment in university classrooms can be found here: https://teach.uiowa.edu/university-classroom-support 

Emergency After-Hours Support

After-hours support is available for reporting outages or issues with university-wide services only. Call 319-384-4357 and follow the prompts to report an emergency. Problems with devices and password resets are examples of issues not eligible for this service. 

Map our location

Address: 200 South Capitol StreetIowa City, IA 52240United States