Contact the ITS Help Desk

The ITS Help Desk has closed its walk-in location in University Capitol Centre until further notice. Help Desk staff remain available and ready to support campus with their technology needs. Support is available via phone, chat and email:

Phone: 319-384-HELP (4357)
Online Chat: Help Desk Online Chat

Summer Session Hours

Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:00pm

Closed university holidays and weekends

After hours support is available for emergency situations only. Please call 319-384-4357 and follow the prompts to report an emergency.

Classroom Technology Hotline

Phone: 319-335-1976

Classroom Hotline Hours:

Monday - Thursday: 8:00am to 6:00pm
Friday: 8:00am to 5:00pm

Additional information about the ITS Help Desk

Learn more about ITS Help Desk services as well as student employment opportunities. 

Map our location

Address: 200 South Capitol StreetIowa City, IA 52240United States