Contact the ITS Help Desk

Help Desk staff provide support via phone, email, live chat, and walk-in. 

Phone: 319-384-HELP (4357)
Email: its-helpdesk@uiowa.edu
Online chat: Help Desk Online Chat

Summer Hours:
8am - 8pm Monday - Thursday
8am - 5pm Friday
Closed weekends and university holidays

The ITS Help Desk walk-in area is OPEN!

Location: 2800 UCC
Summer Hours:
8am - 6pm Monday - Thursday
8am - 5pm Friday

 

Classroom Technology Support

Phone: 319-335-1976
Email: classroom-technology@uiowa.edu

Summer Hours:
8am - 6pm Monday - Thursday
8am - 5pm Friday
Closed weekends and university holidays

 

Emergency After-Hours Support

After-hours support is available for reporting outages or issues with university-wide services only. Call 319-384-4357 and follow the prompts to report an emergency. Problems with devices and password resets are examples of issues not eligible for this service. 

Map our location

Address: 200 South Capitol StreetIowa City, IA 52240United States