Help Desk staff provide support via: 

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
Online chat: Help Desk Online Chat
Self-Service Portal (new!): Access the portal 
Learn more about the new self-service portal

Semester Hours:
8am - 10pm Monday - Thursday
8am - 5pm Friday
12pm - 5pm Saturday
6pm - 10pm Sunday

Walk-in Hours:
Location: 2800 UCC
8am - 6pm Monday - Thursday
8am - 5pm Friday
12pm - 5pm Saturday
6pm - 10pm Sunday

Closed university holidays and holiday weekends. 

Classroom Technology Support

Phone: 319-335-1976
Email: classroom-technology@uiowa.edu

Hours:
8am - 8pm Monday - Thursday
8am - 5pm Friday
Closed weekends and university holidays

Find more information about equipment in university classrooms.

Emergency After-Hours Support

After-hours support is available for reporting outages or issues with university-wide services only. Call 319-384-4357 and follow the prompts to report an emergency. Problems with devices and password resets are examples of issues not eligible for this service.