Contact the ITS Help Desk

Help Desk staff provide support via: 

Phone: 319-384-4357
Online chat: Help Desk Online Chat
Self-Service Portal (new!): Access the portal 
Learn more about the new self-service portal

2022 Fall Break:
Closed November 19, 20, 26 & 27

Semester Hours:
8am - 10pm Monday - Thursday
8am - 5pm Friday
12pm - 5pm Saturday
6pm - 10pm Sunday

Walk-in Hours:
Location: 2800 UCC

8am - 6pm Monday - Thursday
8am - 5pm Friday
12pm - 5pm Saturday
6pm - 10pm Sunday

Closed university holidays and holiday weekends. 

Classroom Technology Support

Phone: 319-335-1976

8am - 8pm Monday - Thursday
8am - 5pm Friday
Closed weekends and university holidays

Find more information about equipment in university classrooms.

Emergency After-Hours Support

After-hours support is available for reporting outages or issues with university-wide services only. Call 319-384-4357 and follow the prompts to report an emergency. Problems with devices and password resets are examples of issues not eligible for this service. 

Map our location

Address: 200 South Capitol Street Iowa City, IA 52240