Contact the ITS Help Desk

Help Desk staff provide chat, email, and phone support seven days a week during the fall and spring semesters:

Phone: 319-384-HELP (4357)
Online chat: Help Desk Online Chat

Thanksgiving Break Hours 
8 a.m. - 5 p.m. Monday - Wednesday
Closed Weekends

Fall semester hours will resume on Monday, November 30.

Fall semester hours:
8 a.m. - 10 p.m. Monday - Thursday
8 a.m. - 5 p.m. Friday
Noon - 5 p.m. Saturday
6 p.m. - 10 p.m. Sunday

Emergency After-Hours Support

After-hours support is available for emergency situations only (for example, large-scale outages of university-wide systems). Call 319-384-4357 and follow the prompts to report an emergency.

The ITS Help Desk walk-in area is open by appointment only. Contact the Help Desk by phone, chat, or email to schedule an appointment.

Location: 2800 UCC

Classroom Technology Hotline

Phone: 319-335-1976
Fall semester hours:
8 a.m. - 8 p.m. Monday-Thursday
8 a.m. - 5 p.m. Friday

Learn more about ITS Help Desk services.

Map our location

Address: 200 South Capitol StreetIowa City, IA 52240United States