Contact the ITS Help Desk

Help Desk staff provide chat, email, and phone support seven days a week during the fall and spring semesters:

Phone: 319-384-HELP (4357)
Online chat: Help Desk Online Chat

Semester hours:
8am - 10pm Monday - Thursday
8am - 5pm Friday
Noon - 5pm Saturday
6pm - 10pm Sunday

         Winter break hours: 
         8am - 5pm Monday - Friday
         Closed weekends and holidays

Emergency After-Hours Support

After-hours support is available for emergency situations only (for example, large-scale outages of university-wide systems). Call 319-384-4357 and follow the prompts to report an emergency.

The ITS Help Desk walk-in area is open by appointment only. Contact the Help Desk by phone, chat, or email to schedule an appointment.

Location: 2800 UCC

Classroom Technology Support

Phone: 319-335-1976
Semester hours:
8am - 8pm Monday - Thursday
8am - 5pm Friday

Learn more about ITS Help Desk services.

Map our location

Address: 200 South Capitol StreetIowa City, IA 52240United States