Contact the ITS Help Desk

Help Desk staff provide chat, email, and phone support seven days a week during the fall and spring semesters.

Phone: 319-384-HELP (4357)
Online chat: Help Desk Online Chat

Semester hours:
8am - 10pm Monday - Thursday
8am - 5pm Friday
Noon - 5pm Saturday
6pm - 10pm Sunday
Closed university holidays

The ITS Help Desk walk-in area is open by appointment only. Contact the Help Desk by phone, chat, or email to schedule an appointment.

Walk-in Location: 2800 UCC

Classroom Technology Support

Phone: 319-335-1976
Semester hours:
8am - 8pm Monday - Thursday
8am - 5pm Friday
Closed weekends and university holidays

Emergency After-Hours Support

After-hours support is available for reporting outages or issues with university-wide services only. Call 319-384-4357 and follow the prompts to report an emergency. Problems with devices and password resets are examples of issues not eligible for this service. 

Learn more about ITS Help Desk services.

Map our location

Address: 200 South Capitol StreetIowa City, IA 52240United States