Contact the ITS Help Desk

Phone: 319-384-HELP (4357)
Online Chat: Help Desk Online Chat
Walk-In: to our second floor location in Old Capitol Mall
Address: 2800 University Capitol Centre

Fall Semester Hours

Monday - Thursday: 8am - 10pm
Friday: 8am - 5pm
Saturday: Noon - 5pm
Sunday: 6pm to 10pm

Closed university holidays and holiday weekends

After hours support is available for emergency situations only. Please call 319-384-4357 and follow the prompts to report an emergency.

Classroom Technology Hotline

Phone: 319-335-1976

Classroom Hotline Hours:
Monday - Friday: 8:00am to 8:30pm

Additional information about the ITS Help Desk

Learn more about ITS Help Desk services as well as student employment opportunities. 

Map our location

Address: 200 South Capitol StreetIowa City, IA 52240United States