Available to
IT Professionals
There is no charge for use of this service.

Qualtrics is a web-based survey and data collection tool for creating and conducting online surveys.  It can be used to conduct research, departmental surveys, academic surveys, etc. This tool is available at no charge to all Faculty, Staff and Students at The University of Iowa.

To access Qualtrics, simply click the website link to the right, and log in with your Hawk ID and Hawk ID password. If you have not used Qualtrics before, an account will be created for you.

Qualtrics has released a new user interface this spring called Qualtrics Insight Platform.  
Please see this support article to learn more about the changes to this tool.

Acceptable Use of Information Technology Resources:  http://itsecurity.uiowa.edu/Policy/AUP.shtml

Getting Help

Support for this service is provided by Qualtrics.

Online Help - http://www.qualtrics.com/university/researchsuite/

Email: support@qualtrics.com

Phone:800-340-9194 (9am - 8 pm EST)

Qualtrics website: http://www.qualtrics.com/

Support Articles

Qualtrics Training Resources:

  • Downloadable Qualtrics eBooks: These free eBooks can be downloaded to your computer or device for later reference.
  • Learn Qualtrics in 5 Steps:  Follow the training steps on this page to familiarize yourself with Qualtrics.
  • Qualtrics University:  Discover a variety of support and training resources - including pre-recorded trainings - to help you learn Qualtrics at your own pace.

Current Status

There are currently no alerts.


ITS publishes information on planned service availability. This includes events occuring over the next 7 days.

There is currently no planned maintenance.

Past 90 Days

Color bar indicators flow left to right, from oldest to most recent status.

Alert History

Monday, June 20, 2016 - 10:45am
Monday, June 20, 2016 - 2:00pm

The Qualtrics issues have been resolved as verified with their support staff.


ITS is currently experiencing some issues with Qualtrics at this time.  Qualtric Engineer's are working to resolve this as quickly as possible.

Some users may get logged in, but will have errors when trying anything.  Some users can't log in at all.  We will keep this outage update with any new information that is given to us.

Last updated: 
Monday, June 20, 2016 - 2:20pm