Included with our Qualtrics license agreement is free support and training directly from the award winning support team at Qualtrics, available 24/7 via email and phone.

Chat, Email and Phone:
If you have a specific problem or concern, you can contact Qualtrics support by selecting your preferred contact method at the bottom of the following page: https://www.qualtrics.com/contact-support/

Online Resources
Qualtrics also offers a number of online support and training resources in a variety of formats, available to you free of charge. 

Known Issues:

  • Qualtrics "Log Out" Option:
    Because Qualtrics uses single sign-on authentication (Shibboleth) at the University of Iowa, you will need to close all instances of your browser in order to completely "log out" of the software.  Simply selecting "Log Out" will not log you out of the software.
    Please note:  We are working with our developers to add a message to the Log Out screen to notify users of this.
Article number: 
2719
Last updated: 
May 2, 2017
Service: