What we do
Information Technology Services (ITS) caters to the diverse technology needs of University of Iowa students, employees, and visitors. ITS provides technical support, resources, and services to help everyone at the UI work smarter, faster, and safer.
Technology impacts virtually everyone on campus, extending across clinical, academic, research, administrative, and outreach aspects of the university. In collaboration with IT professionals across the institution, ITS provides the vision and delivery of IT services essential to the operation and success of the university.
Working closely with IT professionals in colleges and departments, ITS is responsible for strategy, planning, and delivery of information technology at the UI.
Some of the many IT services include:
- Email, calendar, and cloud collaboration tools
- End-user support
- Technology training
- Research computing solutions, services, and storage
- Supporting the incorporation of technology into teaching and learning
- Web hosting and development
- Software licensing
- Information security and policy
- Administrative systems for records and business processes
- Application development
- Identity management
- Infrastructure, including networking and data centers
To learn about these services and many more, please visit the service catalog.
About the organization
- 1958: University Computing Center established
- 1960: Administrative Data Processing center established
- 1978: University Computing Center renamed Gerard P. Weeg Computing Center
- 1981: Data Networking department established
- 1983: Office of Telecommunications established
- 1995: The four units came together as Information Technology Services
Today ITS has nearly 250 employees and consists of seven departments:
- Administration Information Systems
- Enterprise Infrastructure
- Enterprise Services
- Information Security & Policy Office
- ITS Business & Administration (CIO Office)
- Office of Teaching, Learning, & Technology
- Research Services
Since 2005, ITS has been led by Associate Vice President and Chief Information Officer Steve Fleagle.
Changes on the horizon
The IT environment on campus is evolving as the university works to implement recommendations from a recent efficiency review.
Changes include creating a unified IT organization to increase collaboration at the UI and with the other state universities in Iowa. Some services and technologies will be standardized and centralized to save money and improve efficiency, but there will still be flexibility to meet the unique needs of technology users at the UI.
Throughout and beyond the transition, the IT community is committed to providing the same high quality of services UI technology users are used to experiencing.
For more information on the efficiency initiatives, visit the OneIT website.