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News

Top 10 LinkedIn Learning videos

Here’s a roundup of the 10 most popular LinkedIn Learning courses watched by the University of Iowa community last year. Did your favorite make the cut? Learning ITIL (1hr 19m course) Excel 2019 Essential Training (2h 8m course) The Six Morning...

2019 OneIT Year in Review

The University of Iowa information technology community works closely with campus partners to advance the institution’s strategic goals. Learn more about how IT makes a difference in the OneIT Year in Review.

ITS Help Desk reports fall hot topics and back-to-school stats

Connecting to eduroam and using Two-Step Login were among the “hot topics” for the ITS Help Desk during this year’s fall rush—the week before the semester began and the first week of classes. An eduroam certificate upgrade in June generated many...

DIY service retirement and redirects to occur April 1

Monday, March 29, 2021 - 9:45am
The DIY collection of applications will be retired on April 1, 2021. The component services, PowerUp and Calendar Combiner, will be moving to their own, independent websites. Please see the following pages for more information on the component...

Stay Safe from Ransomware

Tuesday, February 9, 2021 - 8:25am
Ransomware is malicious software designed to encrypt files on a computer or other device and render them unusable until a ransom is paid. Ransomware attacks target both organizations and individuals. Victims of ransomware attacks may lose their data...
Close up of a yellow padlock on a locked door
Featured

Top 10 LinkedIn Learning videos

Tuesday, February 2, 2021 - 12:52pm
Here’s a roundup of the 10 most popular LinkedIn Learning courses watched by the University of Iowa community last year. Did your favorite make the cut? Learning ITIL (1hr 19m course) Excel 2019 Essential Training (2h 8m course) The Six Morning...
hand on a mouse holding a pen next to a computer and keyboard

Take Charge of Your Privacy in 2021

Monday, January 11, 2021 - 8:00am
January 28 is Data Privacy Day , and the start of a new semester is a great time to check some online-privacy essentials off your to-do list. Review these steps you can take right now: Update privacy settings Check privacy settings for websites,...
Close up of door with mail slot and sign reading "PRIVATE"

Eight tips for staying safe online, especially at home

Monday, November 9, 2020 - 5:06pm
By now, students, faculty, and staff have (mostly) adapted to online classes and remote work. But as the University of Iowa prepares to finish the semester from a distance , it’s a good time to review what you can do to study and work safely online...
Photo of a laptop with video conference on screen and a coffee mug in the foreground
Presented by: 
OneIT

OneIT stands against racism, cruelty, and violence

Friday, June 5, 2020 - 12:00am
Message from Associate Vice President and CIO Steve Fleagle to the OneIT community regarding racism, cruelty, and violence
Featured

2019 OneIT Year in Review

Monday, February 24, 2020 - 10:35am
The University of Iowa information technology community works closely with campus partners to advance the institution’s strategic goals. Learn more about how IT makes a difference in the OneIT Year in Review.
Students using laptop in dorm
Featured

ITS Help Desk reports fall hot topics and back-to-school stats

Wednesday, September 25, 2019 - 3:47pm
Connecting to eduroam and using Two-Step Login were among the “hot topics” for the ITS Help Desk during this year’s fall rush—the week before the semester began and the first week of classes. An eduroam certificate upgrade in June generated many...
Help desk employees taking calls wearing headsets
Featured

Goodbye Lynda, Hello LinkedIn Learning 

Friday, July 5, 2019 - 3:26pm
On Tuesday, July 16, ITS will upgrade Lynda.com to LinkedIn Learning. LinkedIn Learning will have the same great content but provide an even more personalized experience. Upgraded features to explore LinkedIn Learning is the same online course...
Featured

Stronger security for your Office 365 account

Monday, June 17, 2019 - 3:50pm
Office 365 added to services using Two-Step Login with Duo Security June 25 If you currently use Two-Step Login with Duo Security for campus applications like Employee Self-Service and MAUI, you can add Microsoft Office 365 to the growing list of...
Illustration showing a laptop and a phone with Two-Step Login screens
Featured

Action required: Accept new wireless certificate June 4

Wednesday, May 22, 2019 - 11:17am
On Tuesday morning, June 4, at approximately 9:00 a.m., ITS will update the wireless eduroam certificate. This means you will need to accept the new certificate the next time you connect to the wireless network after this update. The action you need...

VPN to require Two-Step Login as of May 16

Friday, May 10, 2019 - 7:28am
University of Iowa faculty, staff, and students logging in to the UI Anywhere virtual private network (VPN) will be required to verify and complete their connections using Two-Step Login starting Thursday, May 16. UI faculty and staff already use...

Alerts and outages page details status of UI technology services

Wednesday, April 10, 2019 - 2:40pm
The IT service alerts page is a resource for checking the status of widely used UI technology services such as Office 365, ICON, and eduroam. Information is updated 24/7 and can be accessed at its.uiowa.edu/alerts or by email or RSS feed subscription

Phishing’s 10-worst list

Sunday, March 31, 2019 - 11:27am
Presenting some of the most blatant and most devious email phishing scams—and what you can do to avoid them The University of Iowa email system receives more than 2.5 million messages per day, but about 69 percent of them never reach inboxes...
Photo illustration showing a fishing hook on a computer keyboard
Featured

ITS ramps up email security efforts to fight phishing

Monday, February 25, 2019 - 11:52am
External email tags set to begin March 5 To combat phishing and help students, faculty, and staff identify potentially fraudulent email, external email tagging will be enabled on Tuesday, March 5, 2019. Messages sent from outside the University of...
[External] tag in subject lines circled in red
Featured

2018 OneIT Year in Review now available

Monday, February 11, 2019 - 11:53am
The 2018 OneIT Year in Review tells the stories of investments in research technology, new tools to support student success and data-driven decision-making, savings and efficiency initiatives, and IT projects that foster outreach and engagement.
Pentacrest
Presented by: 
Office of Teaching, Learning & Technology

UI announces move to TopHat for clicker service

Wednesday, February 6, 2019 - 12:00am
Spring 2019 is serving as a transition semester when both Turning Point and Top Hat will be supported, allowing instructors time to learn the new system and prepare for a more robust platform.
Presented by: 
Office of Teaching, Learning & Technology

Innovations in Teaching with Technology Awards announced

Wednesday, February 6, 2019 - 12:00am
The Innovations in Teaching with Technology Awards (ITTA) fund significant, innovative projects that have the potential to improve teaching and learning throughout the University of Iowa.
Featured

New tools help students plan courses to graduate on time

Tuesday, September 18, 2018 - 1:18pm
A new tool, MyPlan, lets students map out their courses for several years, helping them plan the courses they need to graduate on time and helping UI colleges anticipate course needs.
Scheduler and Graduation Cap Icons
Featured

UI launches ICON Direct to save students money on textbooks

Friday, August 31, 2018 - 11:36am
Online platform gives students the option of buying digital textbooks and course materials at a much lower cost than their printed equivalents
Student carrying textbooks
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Events

Serious Learning Through Fun and Games: Considerations for Gamifying Your Course
Friday, April 16, 2021, 12:00pm to 1:00pm Serious Learning Through Fun and Games: Considerations for Gamifying Your Course
Open ICON Workshop
Tuesday, April 20, 2021, 2:00pm to 3:00pm Open ICON Workshop
Interactive Zoom Practice Session
Friday, April 23, 2021, 10:00am to 11:00am Interactive Zoom Practice Session
Assessing Assessment: Evidence-Based Grading and Nontraditional Approaches to Grading
Monday, April 26, 2021, 8:00am to Friday, May 7, 2021, 5:00pm Assessing Assessment: Evidence-Based Grading and Nontraditional Approaches to Grading
What Your Students Wish You Knew About ICON
Tuesday, April 27, 2021, 2:00pm to 3:00pm What Your Students Wish You Knew About ICON
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Information Technology Services (ITS)

2800 University Capitol Centre
Iowa City, IA 52242

Phone: 319-384-4357
Email: its-helpdesk@uiowa.edu
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