News | Information Technology Services

ITS Help Desk reports fall hot topics and back-to-school stats

Connecting to eduroam and using Two-Step Login were among the “hot topics” for the ITS Help Desk during this year’s fall rush—the week before the semester began and the first week of classes. An eduroam certificate upgrade in June generated many...

Goodbye Lynda, Hello LinkedIn Learning

On Tuesday, July 16, ITS will upgrade Lynda.com to LinkedIn Learning. LinkedIn Learning will have the same great content but provide an even more personalized experience. Upgraded features to explore LinkedIn Learning is the same online course...

Stronger security for your Office 365 account

Office 365 added to services using Two-Step Login with Duo Security June 25 If you currently use Two-Step Login with Duo Security for campus applications like Employee Self-Service and MAUI, you can add Microsoft Office 365 to the growing list of...

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ITS Help Desk reports fall hot topics and back-to-school stats

Wednesday, September 25, 2019 - 3:47pm

Help desk employees taking calls wearing headsets

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Goodbye Lynda, Hello LinkedIn Learning

Friday, July 5, 2019 - 3:26pm

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Stronger security for your Office 365 account

Monday, June 17, 2019 - 3:50pm

Illustration showing a laptop and a phone with Two-Step Login screens

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Action required: Accept new wireless certificate June 4

Wednesday, May 22, 2019 - 11:17am

On Tuesday morning, June 4, at approximately 9:00 a.m., ITS will update the wireless eduroam certificate. This means you will need to accept the new certificate the next time you connect to the wireless network after this update. The action you need...

VPN to require Two-Step Login as of May 16

Friday, May 10, 2019 - 7:28am

University of Iowa faculty, staff, and students logging in to the UI Anywhere virtual private network (VPN) will be required to verify and complete their connections using Two-Step Login starting Thursday, May 16. UI faculty and staff already use...

Alerts and outages page details status of UI technology services

Wednesday, April 10, 2019 - 2:40pm

The IT service alerts page is a resource for checking the status of widely used UI technology services such as Office 365, ICON, and eduroam. Information is updated 24/7 and can be accessed at its.uiowa.edu/alerts or by email or RSS feed subscription

Phishing’s 10-worst list

Sunday, March 31, 2019 - 11:27am

Presenting some of the most blatant and most devious email phishing scams—and what you can do to avoid them The University of Iowa email system receives more than 2.5 million messages per day, but about 69 percent of them never reach inboxes...

Photo illustration showing a fishing hook on a computer keyboard

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ITS ramps up email security efforts to fight phishing

Monday, February 25, 2019 - 11:52am

External email tags set to begin March 5 To combat phishing and help students, faculty, and staff identify potentially fraudulent email, external email tagging will be enabled on Tuesday, March 5, 2019. Messages sent from outside the University of...

[External] tag in subject lines circled in red

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2018 OneIT Year in Review now available

Monday, February 11, 2019 - 11:53am

The 2018 OneIT Year in Review tells the stories of investments in research technology, new tools to support student success and data-driven decision-making, savings and efficiency initiatives, and IT projects that foster outreach and engagement.

Presented by:

Office of Teaching, Learning & Technology

UI announces move to TopHat for clicker service

Wednesday, February 6, 2019 - 12:00am

Spring 2019 is serving as a transition semester when both Turning Point and Top Hat will be supported, allowing instructors time to learn the new system and prepare for a more robust platform.

Presented by:

Office of Teaching, Learning & Technology

Innovations in Teaching with Technology Awards announced

Wednesday, February 6, 2019 - 12:00am

The Innovations in Teaching with Technology Awards (ITTA) fund significant, innovative projects that have the potential to improve teaching and learning throughout the University of Iowa.

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New tools help students plan courses to graduate on time

Tuesday, September 18, 2018 - 1:18pm

A new tool, MyPlan, lets students map out their courses for several years, helping them plan the courses they need to graduate on time and helping UI colleges anticipate course needs.

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UI launches ICON Direct to save students money on textbooks

Friday, August 31, 2018 - 11:36am

Online platform gives students the option of buying digital textbooks and course materials at a much lower cost than their printed equivalents

Presented by:

OneIT

OneIT Strategic Plan: One Iowa. OneIT. One Future.

Monday, June 25, 2018 - 12:00am

New plan details strategic goals OneIT will pursue in support of the institutional mission.

UI-Guest wireless network to replace AT&T guest wireless service

Monday, June 11, 2018 - 1:40pm

A new network named UI-Guest will provide free wireless service to campus visitors, replacing the previous wireless service, AT&T guest.

Presented by:

OneIT

Andrea Mascher and Sarah Mascher Wallace receive 2018 IT Leadership Award

Monday, June 4, 2018 - 12:00am

Andrea Mascher and Sarah Mascher Wallace jointly received the 2018 Information Technology Leadership Award in recognition of their contributions to the university’s IT community and the surrounding areas.

Presented by:

OneIT

Lewison named UI Chief Information Security Officer

Tuesday, April 24, 2018 - 12:00am

Shari Lewison has been named Chief Information Security Officer (CISO) of the University of Iowa, bringing a wealth of IT experience to the position.

2017 OneIT Year in Review

Thursday, April 19, 2018 - 4:37pm

Report highlights progress of TIER projects and in operating as a unified IT organization. Learn more: https://oneit.uiowa.edu/year-review-2017

Presented by:

Office of Teaching, Learning & Technology

2018 Student Technology Insights

Wednesday, April 4, 2018 - 12:00am

The Academic Technology Advisory Council (ATAC) is the OneIT governance council responsible for the Teaching & Learning domain.

Students: Secure your MyUI and ICON data with Two-Step Login

Friday, March 23, 2018 - 11:49am

Two-Step Login is an easy and reliable way to keep your personal and academic info safe and private. And if you opt-in to the service by May 4, you’ll automatically get a chance to win a $100 Hawk Shop gift card.