Outages & Service Degradations

Outage - Multiple Services

Category
Outage

ITS and campus services may be temporarily unavailable from off-campus IP addresses as we implement mitigations for the currently unpatched PHP2Shell vulnerability. Off-campus users can continue accessing hosted sites by connecting through VPN. Thank you for your patience.

Service Degradation - ICON

Service(s) affected
ICON
Category
Service Degradation

The 'Message Students Who' feature in ICON quizzes and assignments is currently unavailable.  IT Staff are aware of the issue and working with the vendor to resolve.

Service Degradation - Accessibility and Assistive Technology

Service(s) affected
Accessibility and Assistive Technology
Category
Service Degradation

Engineers have identified a known issue with the wireless discovery service that prevents personal mobile devices from discovering Assistive Listening broadcasts in select campus locations. Dedicated assistive listening devices are unaffected.
Engineers are testing a software update to the wireless system that would resolve this issue and will update this notice when resolved.

Planned Maintenance

Services scheduled for maintenance over the next 7 days.

Planned Maintenance - Campus Data Network Connectivity, College of Public Health Building

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
College of Public Health Building
Category
Planned Maintenance

Please be advised that we will be performing a supervisor replacement on the cphb-11 switch. 

During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 30 minutes while the cutover is in progress. 

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the cutover is successfully completed. 

We appreciate your patience and understanding.

Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.

Service Announcements

Service announcements scheduled for the next 7 days.

There are currently no service announcements.

Legend

Service Degradation Outage Planned Maintenance Service Announcement