Current Status

Start: 
Thursday, July 15, 2021 - 2:30pm
Description

Some Clarity Connect users have reported that they are unable to set their presence within Clarity Connect. The temporary workaround is to set your presence with Skype for Business, which will be reflected in Clarity Connect. OneIT staff are working to find a permanent resolution to this problem.

Last updated: 
Thursday, July 15, 2021 - 2:36pm
Start: 
Wednesday, May 26, 2021 - 3:00pm
Description

A recent macOS update for systems running Mojave 10.14 is causing problems with connections to University resources. Users will not be able to connect to shared network volumes or print. If the screen lock engages, the user will not be able to log back into their account. Other versions of macOS are not known to be affected. ITS staff are currently working with Apple to resolve the situation.

Temporary workarounds: restart the computer every two hours and turn off screen lock.

Services
Last updated: 
Wednesday, May 26, 2021 - 3:37pm

Planned Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
Start: 
Thursday, July 29, 2021 - 5:30am
End: 
Thursday, July 29, 2021 - 6:00am
Description

ITS will perform required maintenance on networking devices in this building. This outage will not affect the UIHC network.

Buildings
University Capitol Centre
Last updated: 
Friday, July 23, 2021 - 12:37pm

Service Announcements

Start: 
Tuesday, July 27, 2021 - 8:00am
End: 
Tuesday, August 10, 2021 - 8:00am
Description

Many of the Zoom security patches and new features depend on the locally installed version of Zoom. To help campus consistently take advantage of these features and reduce user confusion, on Tuesday, August 10 we will implement a Zoom minimum required client version of v5.4 which was released in October 2020. This version is nearly 10 months old and more than 82% of our connecting devices are already using this version, or newer, and will not be impacted by the minimum required version. The remaining 18% of older clients will update to the newest version starting on August 10, 2021. Zoom users can also update clients ahead of that date by following instructions in this ITS support article.

Services
Last updated: 
Tuesday, July 27, 2021 - 3:42pm