IT Service Alerts

Current Status

There are currently no alerts.

Planned Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.

There is currently no planned maintenance.

Service Announcements

There are currently no alerts.

Status History

Status of technology services over the last 5 days. Please refer to View All Services to see the status history of all technology services.

Service

Sat

8-18

Sun

8-19

Mon

8-20

Tue

8-21

Wed

8-22

Office 365

Office 365 was operational on 2018-08-18

Office 365 was operational on 2018-08-19

Office 365 was operational on 2018-08-20

Office 365 was operational on 2018-08-21

Office 365 was operational on 2018-08-22

OneDrive for Business

OneDrive for Business was operational on 2018-08-18

OneDrive for Business was operational on 2018-08-19

OneDrive for Business was operational on 2018-08-20

OneDrive for Business was operational on 2018-08-21

OneDrive for Business was operational on 2018-08-22

Printing on Campus in Computer Labs (ITCs)

Printing on Campus in Computer Labs (ITCs) was operational on 2018-08-18

Printing on Campus in Computer Labs (ITCs) was operational on 2018-08-19

Printing on Campus in Computer Labs (ITCs) was operational on 2018-08-20

Printing on Campus in Computer Labs (ITCs) was operational on 2018-08-21

Printing on Campus in Computer Labs (ITCs) was operational on 2018-08-22

Microsoft Skype for Business

Microsoft Skype for Business was operational on 2018-08-18

Microsoft Skype for Business was operational on 2018-08-19

Microsoft Skype for Business was operational on 2018-08-20

Microsoft Skype for Business was experiencing an outage on 2018-08-21

Microsoft Skype for Business 2018-08-21

Microsoft Skype for Business - Outage

Start:

Tuesday, August 21, 2018 - 10:45am

End:

Tuesday, August 21, 2018 - 11:15am

Updates

Tuesday, August 21, 2018 - 11:15am

This issue is resolved.

Description

The ITS Help Desk is unable to receive phone calls. IT support staff are working on the issue.

Services

Microsoft Skype for Business

Last updated:

Tuesday, August 21, 2018 - 11:22am

Microsoft Skype for Business - Outage

Start:

Tuesday, August 21, 2018 - 7:15pm

End:

Tuesday, August 21, 2018 - 9:15pm

Updates

Tuesday, August 21, 2018 - 9:15pm

This issue has been resolved.

Description

Skype for Business is currently down. ITS technicians are working to resolve the issue and this posting will be updated when more information is available. This issue means that the ITS Help Desk cannot receive phone calls so please email at its-helpdesk@uiowa.edu.

Services

Microsoft Skype for Business

Last updated:

Tuesday, August 21, 2018 - 9:21pm

Microsoft Skype for Business was operational on 2018-08-22

UI Wireless - eduroam

UI Wireless - eduroam was operational on 2018-08-18

UI Wireless - eduroam was operational on 2018-08-19

UI Wireless - eduroam was operational on 2018-08-20

UI Wireless - eduroam was operational on 2018-08-21

UI Wireless - eduroam was operational on 2018-08-22

ICON

ICON was operational on 2018-08-18

ICON was operational on 2018-08-19

ICON was operational on 2018-08-20

ICON was operational on 2018-08-21

ICON was operational on 2018-08-22

HawkID

HawkID was operational on 2018-08-18

HawkID was operational on 2018-08-19

HawkID was operational on 2018-08-20

HawkID was operational on 2018-08-21

HawkID was operational on 2018-08-22

Campus Data Network Connectivity

Campus Data Network Connectivity was operational on 2018-08-18

Campus Data Network Connectivity was operational on 2018-08-19

Campus Data Network Connectivity was operational on 2018-08-20

Campus Data Network Connectivity was operational on 2018-08-21

Campus Data Network Connectivity was operational on 2018-08-22

View All Services