The Jamf service will be upgraded to version 11.9.1. There should be no interruption of services to our clients.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

ITS will apply security updates to the Oracle servers. Each instance on the server will be down for approximately 45-60 minutes per host. Below is an approximate schedule:
Server            Time
fprod-db         3:30am
hprod-db        3:50am
bagel              4:15am
scone             4:15am
zwieback        4:15am
hoagie            4:40am
popo               4:40am
toast               4:40am

Dispatch will be unavailable as its database server undergoes quarterly security patching. If you use Dispatch's API to push communications, please pause sending requests during this maintenance window. If you have any scheduled communications that would go out during the outage, they will be picked up when the application comes back online.

There will be three separate ITS NES datacenter network refresh project changes taking place on the September Infrastructure Day. The first involves the Lindquist datacenter, and the second two will take place at the Information Technology Facility (ITF).

1. Routing will be changed for global-scope and local-scope networks used by ITS Enterprise Infrastructure (EI) managed or hosted servers in the LC datacenter.  This work affects both general and secure server networks. All other LC networks (customer-managed, storage, or non-EI tenants) are not in scope. For each network change, all servers/services on that network will be inaccessible for up to 5 minutes.  Only one network will be changed at a time. If you are unsure if your servers or services are impacted, please contact your ITS EI primary sysadmin/team.

2. The ITF datacenter firewall uplinks will be moved.  This will occur on the non-active hardware first and thus should not incur any downtime due to the redundant nature of the datacenter firewalls.

3. The ITF F5 uplinks will be moved to the new datacenter network fabric.  This will occur on the non-active hardware first and should not incur any downtime due to the redundant nature of the F5.

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

ITS will be migrating some of the wired cross connect cables in the buildings below. Wired and wireless services with both be affected.

Wireless services will be unavailable for a period of up to 5 minutes while access points are rebooted following a configuration change. This change will address wireless channel congestion issues in the building.

The ICON Dashboard servers will be upgraded during a maintenance window, Thursday 9/19, from 9-11 am.

No downtime is expected for users.