Outages & Service Degradations
Service Degradation - Multiple Services
Some users may encounter difficulties logging into Adobe Acrobat or may experience freezing when opening PDF files. Adobe has identified the issue and is currently working on a fix. The service status can be tracked here: https://status.adobe.com/products/512699/202603090029
If signed out of Adobe, signing in with the HawkID@uiowa.edu and password will fix login the issue.
Planned Maintenance
Services scheduled for maintenance over the next 7 days.
Planned Maintenance - Campus Data Network Connectivity, Medical Laboratories
ITS Network Services will be upgrading firmware on one of the switches and will cause a 30min disruption for the SE side of the bulding
Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.
We appreciate your patience and understanding.
Planned Maintenance - ICON Direct - Pearson's Revel
During this maintenance window for Revel, assignment launch and assignment submission may be degraded or temporarily unavailable. Status updates are available here.
Planned Maintenance - ICON Direct - Pearson's Mastering
Pearson's Mastering platform will be undergoing maintenance and unavailable during this timeframe. Status updates here.
Planned Maintenance - ICON Direct - McGraw Hill's Connect and SIMnet
McGraw Hill's Connect and SIMnet platforms will be undergoing maintenance and unavailable during this timeframe. Status updates here.
Planned Maintenance - Linux Software Mirrors
Linux Software Mirrors will be down due to work done during Infrastructure day on 3/14.
Planned Maintenance - Multiple Services
ITS Enterprise Infrastructure will be upgrading network leaves in the Lindquist Center data center as part of March's infrastructure day. These updates are to address bug fixes. The updates will require reboots of the leaves that will result in the following Research Services systems having a network outage over the course of the maintenance window.
Argon HPC:
Impact will be specifically to access LSS shares or running jobs from the impacted LSS shares below.
IDAS
Large Scale Storage:
lc-rs-storage12.hpc.uiowa.edu
lc-rs-storage13.hpc.uiowa.edu
lc-rs-storage14.hpc.uiowa.edu
lc-rs-storage19.hpc.uiowa
Planned Maintenance - Data Center Operations & Services
The ITS Network Engineering Services (NES) Data Center team will be implementing three independent changes on Saturday morning:
- Decommissioning ASA Firewall links for the Research networks and RTR-ITF-1/2. This work will take place in the ITF datacenter and will not cause any interruption of service.
- Network leaf upgrades at the Lindquist datacenter. Leaf upgrades will impact non-redundant (single) connected devices. Dual/redundant connected devices will not see an outage. Additional communication will be sent to owners of single connected devices.
- Deploy Service IP to sandbox VRFs at LC & ITF
Planned Maintenance - Clickers
During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.
Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
Planned Service Interruption – Data and UI Pharmaceuticals Switch Firmware Upgrade
Please be advised that we will be performing a scheduled firmware upgrade on the data and UI Pharmaceuticals switches.
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.
We appreciate your patience and
Service Announcements
Service announcements scheduled for the next 7 days.
There are currently no service announcements.
Service Degradation Outage Planned Maintenance Service Announcement