Outages & Service Degradations
Outage - Enterprise Server Hosting
Service Outage - Subsites Only related to https://admissions.uiowa.edu
ITS is actively working to resolve an issue with the server hosting the following websites. The main site for admissions.uiowa.edu is NOT affected. More information will be shared once further details are identified and when the sites are back online.
- help.admissions.uiowa.edu
- international.admissions.uiowa.edu
- scholarships.uiowa.edu
- blog.admissions.uiowa.edu
- scholarships.admissions.uiowa.edu
- kb.admissions.uiowa.edu
- exposure.admissions.uiowa.edu
Service Degradation - ICON Direct - McGraw Hill's Connect - Excel Integrated Questions
There are intermittent issues with McGraw Hill's Connect with Integrated Excel in Question Banks. Status updates here.
Service Degradation - UICapture
There is currently an issue with the component of the integration between ICON and UICapture that provides grades from Panopto activities (grade by % viewed as well as quiz performance) back to ICON assignments.
We will continue to provide updates on this issue and the state of future fixes through this alert.
Planned Maintenance
Services scheduled for maintenance over the next 7 days.
Planned Maintenance - TLS Certificates for Secure Communications
Certificate Issuance - Maintenance
Certificate issuance services will undergo a brief planned maintenance window Monday, July 27, 2026 from 8:00 - 8:30AM, to revalidate the production uiowa.edu domain and test the OV ACME certificate issuance endpoint.
During the approximately 30-minute maintenance window, existing certificates and services using them should continue to operate normally.
New certificate issuance, renewal, or replacement requests may temporarily pause or fail. Requests should be retried after maintenance is complete.
Please report certificate issues or concerns to it-security
Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
Service Announcements
Service announcements scheduled for the next 7 days.
Service Announcement - ICON
Starting July 1, the ICON archive process will begin archiving older, unused ICON course sites. Courses that are archived do not need to be remediated for accessibility. For information on how to tell when a course is archived and how to access an archived site, visit the Office of Teaching, Learning, and Technology website.
Service Announcement - eduroam
ITS will be enabling WPA3 on the campus eduroam network. WPA3 provides increased security for wireless devices that support it. WPA3 will be enabled in "Transition mode" which will allow devices that don't support WPA3 to still connect. ITS is expecting that there will be no impact to users.
Service Announcement - System Monitoring and Alerting - Bright on-call operator board decommissioning
The legacy Bright on-call operator page will be decommissioned on Wednesday, July 22, 2026, at 9:00 AM. After that cutover, the Bright link will redirect to the Splunk On-Call dashboard. Please update any on-call related bookmarks that currently point to Bright.
This change is intended to provide a clearer and more consistent way to identify the correct on-call contact. Going forward, please use one of the supported sources below:
- Splunk On-Call dashboard in Grafana, which is the recommended method
- Daily on-call escalation email sent to ITS-OnCall-Notification@iowa.uiowa.edu, or
- Splunk On-Call di
Service Degradation Outage Planned Maintenance Service Announcement