Current Status

Start: 
Friday, December 6, 2019 - 11:00am
Description

Some Apple MacOS users are experiencing issues accessing Office 365 Outlook on the web (https://office365.uiowa.edu) using the Safari web browser. Microsoft is working on the problem. Current workaround is to use an alternative web browser such as Chrome or Firefox

Last updated: 
Friday, December 6, 2019 - 11:08am
Start: 
Wednesday, September 4, 2019 - 3:00pm
Description

Wireless connections using the AirGroup service (Apple Airplay on macOS and iOS devices to AppleTVs and AirServer on Windows systems) in lecture halls, classrooms and conference rooms aren't working.

macOS and iOS devices can connect to Solstice Pods using the Solstice App and then use Airplay to mirror their display. Detailed Instructions can be found here: https://teach.uiowa.edu/Solstice

ITS is working with the vendor to resolve the problem. 

Last updated: 
Wednesday, September 18, 2019 - 11:40am

Planned Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
Start: 
Tuesday, December 10, 2019 - 6:00am
End: 
Tuesday, December 10, 2019 - 7:00am
Description

This work is required to replace networking equipment in the building

Wired and wireless services from STH to the campus network, as well as Internet, will be disrupted.

 

Buildings
Stuit Hall
Last updated: 
Thursday, December 5, 2019 - 8:15am
Start: 
Thursday, December 12, 2019 - 7:30am
End: 
Thursday, December 12, 2019 - 9:30am
Description

REDCap will be unavailable due to scheduled maintenance.

Last updated: 
Friday, December 6, 2019 - 6:57pm
Start: 
Friday, December 13, 2019 - 9:00pm
End: 
Saturday, December 14, 2019 - 12:00am
Description

Power BI will be unavailable during this time, but afterwards, users may need to restart sessions. Mobile app users may need to update their app and sign in again.

Last updated: 
Monday, December 2, 2019 - 9:19am
Start: 
Monday, December 16, 2019 - 5:00pm
End: 
Monday, December 16, 2019 - 6:00pm
Description

The ITS production VMware clusters will be updated to vSphere 6.7 Update 3b. This will bring the platform to the latest patch level, providing various security and stability fixes.

These updates will not disrupt running servers, however, the vCenter service (vcenter.iowa.uiowa.edu) will not be available.

If you have questions or concerns please contact the Virtualization Team at its-vm-ops@iowa.uiowa.edu.

Last updated: 
Monday, December 9, 2019 - 4:12pm

Service Announcements

Start: 
Tuesday, February 4, 2020 - 8:00am
Description

Students already enrolled in the Two-Step Login service will be required to use Two-Step Login with ICON starting February 4, 2020. 

Services
Last updated: 
Wednesday, November 6, 2019 - 11:06am