Outages & Service Degradations
Planned Maintenance
Services scheduled for maintenance over the next 7 days.
Planned Maintenance - Data Center Operations & Services
The ITS Network Engineering Services (NES) team will be upgrading software on the core ITF datacenter router (connectivity from both data centers to campus and internet). The redundant core router, located at the LC14 datacenter, will remain up for the duration. There is the potential for a blip in connectivity during router reboot.
As a result of the Data Center Network Refresh, there are some clean-up tasks that need to be completed. The ITS Data Center Hosting team is removing some legacy network devices at the LC14 datacenter that require production cabling to be disconnected and
Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
Health Sciences Academic Building(hsab-10) and Iowa Bioscience Innovation Facility (ibif-4) switches will undergo a preventative maintenance reboot.
During this time, the switch will be temporarily unavailable, and any connected devices or services may experience a brief disruption in network connectivity.
Expected Downtime: 10-20 minutes while the reboot is in progress.
Please plan accordingly and ensure that any critical tasks or operations are completed prior to the scheduled maintenance window.
Planned Maintenance - Multiple Services, Buildings
Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade wired and wireless connectivity will be down.
Service Announcements
Service announcements scheduled for the next 7 days.
Service Announcement - ICON Direct - New VitalSource eReader
The ICON Direct eReader has been updated to VitalSource.
Important Notes:
- Upon opening an eText in the VitalSource eReader, you will need to accept the VitalSource Terms of Use - this will only need to be completed once, when the eReader is accessed for the first time.
- The VitalSource eReader requires 3rd party cookies to be enabled in order to work correctly (and for Safari users, there's an additional setting that needs to be toggled); more information about this can be found in this Unizin article.
Service Announcement - Microsoft 365: Email & Calendaring - Email Phishing Spread Reduction
ITS will implement a daily sending limit for Student Employee, Retiree, Affiliate, and Emeritus Faculty email accounts on Tuesday, June 23, 2026.
The final goal is expansion to all accounts which will include faculty and staff. The primary driver behind this change is to limit the spread of phishing attacks when an account is compromised. When a bad actor gains access to a university account, they typically move quickly to send large volumes of phishing emails to other members of our community. By capping the number of messages that can be sent per 24-hour period, we can significantly contain
Service Degradation Outage Planned Maintenance Service Announcement