Current Status

Start: 
Friday, February 7, 2020 - 9:30am
Description

The following Skype for Business phones in response groups (Polycom models VVX201 and VVX311) are experiencing a 5-6 second sound delay between picking up the handset and the customer hearing them. A workaround is to pick up the handset and wait 5-6 seconds before speaking.

ITS is working with Microsoft on this issue.  

Last updated: 
Friday, February 7, 2020 - 9:42am

Planned Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
Start: 
Wednesday, April 1, 2020 - 7:00am
End: 
Thursday, April 2, 2020 - 12:00am
Description

The Interactive Data Analytics Service (IDAS) will be unavailable for a deployment of new features.  All instances running at the beginning of the maintenance will be shut down.

Please contact Giang Rudderham and Cody B Johnson at research-computing@uiowa.edu if you have any questions or concerns.

Last updated: 
Friday, March 27, 2020 - 7:56am

Service Announcements

Start: 
Friday, March 27, 2020 - 9:00am
End: 
Wednesday, April 1, 2020 - 8:00am
Description

On Friday, March 27th, access to Microsoft Outlook through Virtual Desktop will be restricted.  When a user launches Outlook 2016, they will receive the following message: "In order to conserve licenses for Virtual Desktop, please run Outlook via the web or directly on your computer.  See https://its.uiowa.edu/office365email"

Today, we have a number of ways to access email including running Outlook directly on a Windows/Mac computer or by using the web interface at https://office365.uiowa.edu.

As the campus is teaching and working remotely, we are monitoring the capacity and licensing for the Virtual Desktop service.  By making this change we can help make sure the service is available for those who have no alternative for running certain applications.

 

 

 

Last updated: 
Thursday, March 26, 2020 - 11:45am
Start: 
Thursday, March 19, 2020 - 12:00pm
End: 
Tuesday, March 31, 2020 - 12:00pm
Description

Skype for Business users are no longer able to access voicemail messages or change voicemail greetings by dialing 319-467-1660, due to feature changes in Microsoft's Cloud voicemail service. 

Additional information on how to update your Skype for Business voicemail greeting or how to listen to voicemail messages can be found on the Cloud Voicemail Support Center: https://its.uiowa.edu/um.

Last updated: 
Thursday, March 19, 2020 - 1:02pm