IT Service Alerts

Current Status

Start: 
Wednesday, September 4, 2019 - 3:00pm
Description

Wireless connections using the AirGroup service (Apple Airplay on macOS and iOS devices to AppleTVs and AirServer on Windows systems) in lecture halls, classrooms and conference rooms aren't working.

macOS and iOS devices can connect to Solstice Pods using the Solstice App and then use Airplay to mirror their display. Detailed Instructions can be found here: https://teach.uiowa.edu/Solstice. 

ITS is working with the vendor to resolve the problem. 

Services
AirServer Service
Last updated: 
Wednesday, September 18, 2019 - 11:40am

Planned Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
Start: 
Thursday, November 14, 2019 - 7:30am
End: 
Thursday, November 14, 2019 - 9:30am
Description

REDCap will be unavailable due to scheduled maintenance.

Services
REDCap (Research Electric Data Capture)
Last updated: 
Tuesday, November 6, 2018 - 11:04am
Start: 
Sunday, November 17, 2019 - 4:00am
End: 
Sunday, November 17, 2019 - 8:00am
Description

Scheduled Work:  F5 chassis maintenance

Data Center(s):  Lindquist Center (LC) and Information Technology Facility (ITF)

Expected Impact on Services:  None

Expected Duration:  4 hours

Time:  04:00 AM - 08:00 AM

 

Scheduled Work:  Replace a failing fabric card in rtr-lc-1 (the LC data center router)

Data Centers:  Lindquist Center (LC)

Expected Impact on Services:  None expected but using scheduled window as a precaution

Expected Duration:  30 minutes

Time:  06:30 AM - 07:00 AM

Services
Data Center Operations & Services
Last updated: 
Sunday, November 3, 2019 - 6:33pm

Service Announcements

Start: 
Tuesday, February 4, 2020 - 8:00am
Description

Students already enrolled in the Two-Step Login service will be required to use Two-Step Login with ICON starting February 4, 2020. 

Services
ICON
Last updated: 
Wednesday, November 6, 2019 - 11:06am
Start: 
Tuesday, December 3, 2019 - 8:00am
Description

Students already enrolled in the Two-Step Login service will be required to use Two-Step Login with MyUI starting December 3, 2019. 

Services
MyUI
Last updated: 
Tuesday, November 5, 2019 - 4:22pm

Status History

Status of technology services over the last 5 days. Please refer to View All Services to see the status history of all technology services.

Service

Sat
11-9
Sun
11-10
Mon
11-11
Tue
11-12
Wed
11-13
Office 365
Office 365 was operational on 2019-11-09
Office 365 was operational on 2019-11-10
Office 365 was operational on 2019-11-11
Office 365 was operational on 2019-11-12
Office 365 was operational on 2019-11-13
OneDrive for Business
OneDrive for Business was operational on 2019-11-09
OneDrive for Business was operational on 2019-11-10
OneDrive for Business was operational on 2019-11-11
OneDrive for Business was operational on 2019-11-12
OneDrive for Business was operational on 2019-11-13
Printing on Campus in Computer Labs (ITCs)
Printing on Campus in Computer Labs (ITCs) was operational on 2019-11-09
Printing on Campus in Computer Labs (ITCs) was operational on 2019-11-10
Printing on Campus in Computer Labs (ITCs) was operational on 2019-11-11
Printing on Campus in Computer Labs (ITCs) was operational on 2019-11-12
Printing on Campus in Computer Labs (ITCs) was operational on 2019-11-13
Microsoft Skype for Business
Microsoft Skype for Business was operational on 2019-11-09
Microsoft Skype for Business was operational on 2019-11-10
Microsoft Skype for Business was operational on 2019-11-11
Microsoft Skype for Business was operational on 2019-11-12
Microsoft Skype for Business was operational on 2019-11-13
UI Wireless - eduroam
UI Wireless - eduroam was operational on 2019-11-09
UI Wireless - eduroam was operational on 2019-11-10
UI Wireless - eduroam was operational on 2019-11-11
UI Wireless - eduroam was operational on 2019-11-12
UI Wireless - eduroam had maintenance on 2019-11-13
ICON
ICON was operational on 2019-11-09
ICON was operational on 2019-11-10
ICON was operational on 2019-11-11
ICON was operational on 2019-11-12
ICON was operational on 2019-11-13
HawkID
HawkID was operational on 2019-11-09
HawkID was operational on 2019-11-10
HawkID was operational on 2019-11-11
HawkID was operational on 2019-11-12
HawkID was operational on 2019-11-13
Campus Data Network Connectivity
Campus Data Network Connectivity was operational on 2019-11-09
Campus Data Network Connectivity was operational on 2019-11-10
Campus Data Network Connectivity was operational on 2019-11-11
Campus Data Network Connectivity was operational on 2019-11-12
Campus Data Network Connectivity had maintenance on 2019-11-13
View All Services

IT Service Alerts

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