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Outages & Service Degradations

Service Degradation - PowerUp

PowerUp
Service Degradation

PowerUp is experiencing a partial degradation of service due to parts of the campus intranet that are undergoing upgrades. During this time, for some users, PowerUp is unable to power on computers remotely. Users can contact support staff for help in remotely powering on their computers. Support staff can also temporarily disable the power-saving modes to prevent disruption while this issue is ongoing.

Calendar view of alerts Service status history

Planned Maintenance

Services scheduled for maintenance over the next 7 days.

Planned Maintenance - RedShelf - Maintenance

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Planned Maintenance

RedShelf will be performing scheduled maintenance on their eReader. During this maintenance window, users may experience brief interruptions in accessing the eReader. Banners will be in place in the eReader three days in advance, notifying users of the upcoming maintenance window. Status updates: https://status.redshelf.com/.

Planned Maintenance - Multiple Services

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Account/Identity Management,
HawkID,
Shibboleth,
Microsoft SQL Server Hosting and Administration
Planned Maintenance

Web Login services will be intermittently unavailable while ITS performs scheduled maintenance to migrate databases to new physical hardware.

During this time, systems that rely on the Identity Warehouse will be intermittently unavailable. This will include:

  • Web Login (login.uiowa.edu and idp.uiowa.edu) and any webapps that are HawkID authenticated
  • Account Center
  • IAM Tools
  • IDW Views

All applications that rely on Web Login services may be intermittently unavailable during this period.

A total outage of ~30 minutes is expected sometime during the maintenance window.

Planned Maintenance - Clarity Connect

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Planned Maintenance

ITS staff will be perform maintenance on the SQL Server for Clarity Connect. During the maintenance window, calls will not route and users will be unable to access Clarity Connect

Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Campus Data Network Connectivity
108 River Street,
Advancement Services Building,
Afro-American Cultural Center,
Art Building,
Asian Pacific American Cultural Center,
Beckwith Boathouse,
Blank Honors Center,
Calvin Hall,
Caywood Apartments,
Chemistry Building,
Currier Hall,
Dey House,
Gilmore Hall,
Goschke Family Wrestling Training Center,
Halsey Hall,
Hancher Auditorium,
Hawkeye Tennis and Recreation Complex,
Hoak Family Golf Complex,
Hospital Parking Ramp 1,
Hospital Parking Ramp 2,
Hospital Parking Ramp 3,
Hospital Parking Ramp 4,
Iowa Advanced Technology Laboratories,
Iowa Memorial Union Parking Ramp,
Jefferson Building,
Kuhl House,
Latino-Native American Cultural Center,
Lot 33,
Macbride Hall,
Mayflower Hall,
Nagle Family Clubhouse,
Newton Road Ramp,
Nonfiction Writing House,
North Campus Parking and Chilled Water Facility,
North Hall,
Obermann Center,
Old Capitol,
Pappajohn Business Building,
Parking Lot 13,
Parking Lot 18,
Parking Lot 34,
Parking Lot 40,
Parking Lot 56,
Parking Lot 65,
Parking Lot 9,
Parklawn Hall,
Performing Arts Annex,
Plaza Centre One,
Pomerantz Center,
Presidents Residence,
Pride Alliance Center,
Psychological and Brain Sciences Building,
Public Policy Research Building,
Shambaugh House,
Spence Labs,
Stanley Hydraulics Laboratory,
State Historical Society Building,
Stuit Hall,
Theatre Building,
Trowbridge Hall,
Visual Arts Building
Planned Maintenance

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

Service Announcements

Service announcements scheduled for the next 7 days.

There are currently no service announcements.

Legend

Service Degradation Outage Planned Maintenance Service Announcement