Outages & Service Degradations

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Planned Maintenance

Services scheduled for maintenance over the next 7 days.

Planned Maintenance - Clickers

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Clickers
Planned Maintenance

During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.

Service Announcements

Service announcements scheduled for the next 7 days.

Service Announcement - ICON Direct - New VitalSource eReader

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ICON Direct
Service Announcement

The ICON Direct eReader has been updated to VitalSource.

Important Notes:

  • Upon opening an eText in the VitalSource eReader, you will need to accept the VitalSource Terms of Use - this will only need to be completed once, when the eReader is accessed for the first time.
  • The VitalSource eReader requires 3rd party cookies to be enabled in order to work correctly (and for Safari users, there's an additional setting that needs to be toggled); more information about this can be found in this Unizin article.

Service Announcement - Microsoft 365: Email & Calendaring - Email Phishing Spread Reduction

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Microsoft 365: Email & Calendaring
Service Announcement
ITS will implement a daily sending limit for student email accounts on Tuesday, May 19, 2026. This first phase will focus on students without current employee roles and will be followed by another phase to include student employees. The final goal is expansion to all accounts which will include faculty and staff. The primary driver behind this change is to limit the spread of phishing attacks when an account is compromised. When a bad actor gains access to a university account, they typically move quickly to send large volumes of phishing emails to other members of our community. By capping

Service Announcement - UI-Guest Wi-Fi

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UI-Guest Wi-Fi
Service Announcement

ITS will be changing the underlying IP subnet used for UI-Guest to the new Network Segmentation Net

Old IP Address Ranges:

172.23.96.0/20   East UI-Guest #1
172.23.112.0/20  East UI-Guest #2
172.23.192.0/20  West UI-Guest #1
172.23.208.0/20  West UI-Guest #2

New IP Address Range:

10.144.0.0/15

Legend

Service Degradation Outage Planned Maintenance Service Announcement