Skip to main content
The University of Iowa
Search
Information Technology Services
Main menu
Services and Software
All Services and Software
Computers and Devices
Services for Students
Services for Staff
Services for Faculty
Services for Researchers
Services for IT Professionals
Services for Guests
Training
Training and Events
Online Training Videos (LinkedIn Learning)
Technology Consulting
IT Communities/Networking
Help and Support
Support Information
IT Service Alerts
Security
Contact Us
About Us
About ITS
News
ITS Organization
IT Strategic Plan
IT Communities
OneIT
You are here
Home
▸
Help and Support
Support
Search our Knowledge Base
Enter search terms
Enter a support article id or search terms.
Browse Our Support Article Library
Service
- Any -
3D Printing & Machining
A/V Design & Installation
Accessing Work Resources from Off Campus
Active Directory
Adobe Creative Cloud
AirServer Service
Alertus
Amazon Web Services (AWS)
Antivirus Security
ArcGIS
Available Software
Azure Dev Tools for Teaching
Bitbucket Server
Bookings
Cable TV
Calendar Combiner
Campus Data Network Connectivity
CentOS
CloudCheckr
Custom Application Development & Integration
Data Center Operations & Services
Data Center Proxy
Departmental Printing
Digital Signage
Encryption
EndNote
Enterprise Service Center (ESC)
Extended Technical Support
FileMaker Hosting and Administration
FileVault Encryption
Firewall
- Restricted access -
GitLab Administrative
HawkID
Home Drive (Files@Iowa)
Instructional Technology Centers (ITCs)
IPv6
ITConnect
ITS Help Desk
ITS Laptop and Projector Rental
ITS Security Information
LAMP
Large Scale Storage (LSS)
Learn at Iowa
Linux
LISTSERV - Mailing List Service
LISTSERV Owner Information
Local-scope Addressing
macOS
Managed Application and Platform Level Services
Mass Mail
Mathematica
MatLab
Microsoft Azure
Microsoft BitLocker Administration and Monitoring (MBAM)
Microsoft Office
Microsoft Planner
Microsoft Skype for Business
Microsoft SQL Server Hosting and Administration
Microsoft Teams
Mobile Development
Mobile Devices
MyWeb
Office 365
Office 365 GCC High
Office 365: Email & Calendaring
OneDrive for Business
Online Training Videos (LinkedIn Learning)
Oracle Hosting and Administration
Phishing
PowerUp
Printing in Computer Labs (ITCs)
Project Management Office
Protecting Sensitive Data
Puppet
Qualtrics
Read&Write GOLD
Red Hat Enterprise Linux
Remote Desktop
RemoteAdmin Service for Access to Secured Servers and Administrative Applications
Research Data Collaboration Service (RDCS)
Research Data Storage Options
Research Data Storage Service (RDSS)
Research Remote Desktop Service
ResNet
Shared Drive (Files@Iowa)
SharePoint Online
Shibboleth
SiteNow
- Restricted access -
Software Support and Troubleshooting Service
Spam and Anti-Spam Efforts
Specialized Application Services
SPSS
Statistical Analysis System (SAS)
System Monitoring and Alerting
TeamDynamix
Technology Assisted Stalking, Harassment and Intimidation
Telephone and Voice Services
Thesis and Dissertation Support
TLS Certificates for Secure Communications
Two-Step Login with Duo Security
UI Wireless - eduroam
UI-DeviceNet
UI-Guest Wi-Fi
University Classrooms
University of Iowa Enterprise Password Policy
Video Conferencing
Video Surveillance
Virtual Desktop
Virtual Private Network (VPN)
Virtual Server
Web and IT Accessibility
Wiki
Windows
Windows Encryption
Zoom
Select any filter and click on Apply to see results
Popular Support Articles
How do I change my HawkID password?
How to connect to the UI Wireless eduroam network
Connect to Office 365 Email and Calendar on your Mobile Device
How to install Microsoft Office on personal devices
Help Desk Live Chat
Help Desk Live allows you to chat with a live Help Desk consultant.
Chat with the Help Desk