UPDATE: Voicemail has been restored for users on campus affected by this outage. The ITS Help Desk voicemail system and emergency line remain down. Please continue to follow the process outlined below to contact the Help Desk. 

Original Notice: Unified Messaging on the university traditional phone system is down for a small number of users. These users will not be able to receive voicemail messages.

This also affects the ITS Help Desk voicemail system and emergency line system.

To report an emergency after hours please call 319-384-3339 and leave a message. Our on-call staff will return your call as quickly as possible. You can also email us at its-helpdesk@uiowa.edu or click here to live chat with a Help Desk agent.