Start: 
Thursday, August 29, 2019 - 4:00pm
End: 
Thursday, August 29, 2019 - 6:30pm
Updates
Thursday, August 29, 2019 - 6:30pm

After testing, the service is working again. LogMeIn's status page is still showing they are working on a fix.

Description

The ITS Help Desk live chat service (helpdesk.its.uiowa.edu/connect/) is down.  Support staff are working with the vendor to get this resolved.  In the meantime, please email the Help Desk at  its-helpdesk@uiowa.edu or call 319-384-4357.

Last updated: 
Thursday, August 29, 2019 - 6:37pm